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VEVOR Walk-in Tunnel Greenhouse, 19.4x9.7x6.5 ft Hoop House Greenhouse Tunnel, Plant Hot House with Galvanized Steel Frame, White PE Cover, Roll-up Zipper Door and 12 Windows for Outdoor

Customer Reviews for VEVOR Walk-in Tunnel Greenhouse, 19.4x9.7x6.5 ft Hoop House Greenhouse Tunnel, Plant Hot House with Galvanized Steel Frame, White PE Cover, Roll-up Zipper Door and 12 Windows for Outdoor

600x300x200 cm Blanc Toit bombé

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Carmen Carmen
Estructura
La estructura, al apretar los tornillos el tubo se dobla , los tubos no son fuertes
0 people found this helpful
Customer Service Reply: Hemos creado un ticket para que podamos dar seguimiento a este problema. Nuestro equipo de atención al cliente se comunicará con usted por correo electrónico y le informará sobre las novedades hasta que se resuelva el problema. Por favor, revise su bandeja de entrada lo antes posible para ver nuestros mensajes.
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Kathryn Galbraith Kathryn Galbraith
Ms
300x200x200 cm Vert
The tent pegs provided, should be much larger and there should be stronger and longer ties on the cover. There should be ties at every join. An excellent product, just needs more securing to protect against strong winds.
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Customer Service Reply: Hi there! We really appreciate you sharing your shopping experience with us. It means a lot for helping us improve. Thanks again for your valuable input!
Penny Penny
Mrs
600x300x200 cm Blanc
It is what it was advertised as.
0 people found this helpful
Customer Service Reply: Dear Valued Customer, We sincerely appreciate you sharing your shopping experience with us. Thank you for your valuable feedback,it helps us improve and continue serving you better. Please, if you need more help, please head to our ""Contact Us"" page online,look for it in the bottom navigation bar. Submit a ticket there for any unresolved issues, and our after-sales team will work to resolve things quickly. We appreciate your understanding.
Gary Panozzo Gary Panozzo
Mr
600x300x200 cm Blanc
Doesnt hold up to high winds
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Customer Service Reply: Dear Valued Customer,We sincerely appreciate you sharing your shopping experience with us. Our aim is to offer quality products at affordable prices, and we truly value you taking the time to share your thoughts. Our goal is to make great products accessible without compromising on quality, and we are always working to improve. If there is anything specific you feel could be better, or if you need further assistance, please visit our "Contact Us" page, which you can find in the bottom navigation bar of our website.You can submit a ticket there, and our customer support team will reach out to you via email with updates until your concern is fully addressed.
Lyn Bayliss Lyn Bayliss
Very Average
450x200x200 cm Vert
Not even in use now. Bought it as a Christmas gift for my husband. Poles bent with the first bit of wind. Yes it was tied down as per instructions. Absolutely a waste of money.
0 people found this helpful
Customer Service Reply: We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
Michael Michael
Mr
900x300x200 cm Vert Toit en pointe
Product has no manual. Difficult to install with virtually no videos on youtube
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Customer Service Reply: Dear valued customer,We’re sorry for any inconvenience this has brought.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
Forrest Pendleton Forrest Pendleton
Good green house but needs upgrades
600x300x200 cm Vert
The rope ties need to be reinforced as well as the bottom where the corners meet
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Customer Service Reply: Dear Valued Customer,We’re sorry to hear that you experienced an issue with the product. We’re glad to see that the matter was resolved promptly through our email communication. If you have any further questions or concerns, please don’t hesitate to reach out to us again.Thank you for sharing your feedback, we truly appreciate the time you took to let us know, as it helps us continue improving our products and services.
Spider Spider
Not quite what I expected
360x200x200 cm Vert
The product is advertised as 12 feet long, but in reality it is more like 11. The assembly directions were not as clear as I would have expected. The metal frame is also a bit feeble. I had hoped there was going to be an entry on both sides of the greenhouse. Only one. Having said that, the price was such that I can afford to make it last for a few years and then look at investing in something more substantial.
0 people found this helpful
Customer Service Reply: Dear Valued Customer,We sincerely appreciate you sharing your shopping experience with us. Our aim is to offer quality products at affordable prices, and we truly value you taking the time to share your thoughts. Our goal is to make great products accessible without compromising on quality. Please rest assured that we will carefully review your comments and take them into consideration as we work to enhance our services.We have created a ticket for you to follow up on this with you. Our customer support team will contact you via email and provide updates until all concerns are solved. Please check your inbox promptly for our messages.
Marco Marco
Könnte besser sein
300x200x200 cm Vert Toit bombé
Das Gewächshaus ist für den Preis ok. Es bleiben aber die Schwachstellen bei diesem System. Für Starkwind muss es wirklich gut beschwert und am besten auch eingegraben sein, sonst hebt es schnell ab und es kommt zu Einrissen an den Befestigungen für die Abspannschnüre und Ecken. Das Gestänge ist dann auch zu leicht. Eine bessere Wandstärke wäre besser. Ein windgeschützer Platz ist gut und auch auf die Windrichtung sollte geachtet werden. Das Gestänge ist leicht aufgebaut. Die Folie passt gut darüber ohne zu spannen. Zusätzliche Stangen für die Reißverschlusstür würden dem ganzen gut tun. Insgesamt hatte ich mir mehr erhofft.
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Customer Service Reply: Wir haben ein Ticket für Sie erstellt, um den Status Ihres Anliegens zu verfolgen. Unser Kundenservice-Team wird Sie per E-Mail kontaktieren und Sie über den Stand der Dinge informieren, bis das Problem gelöst ist. Bitte prüfen Sie Ihren Posteingang regelmäßig auf unsere Nachrichten.
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Ryan Ryan
Homesteader
600x300x200 cm Vert
Homesteader 2 Homesteader 2 Homesteader 2
Purchased this a few months ago bought it with the protection plan assuming it would be like any other protection plan. I regret buying the extended protection plan beings they dont cove acts of God and this dang this has the cheapest flimsy metel skeleton that although anchored was allowed to be flattened by merrily wind. I will not be buying there kits again and going back to DIY because at least I know that it'll actually work as it should. I mean I dont know who builds greenhouses that are only rated for indoor use oh wait vevor does. Not gonna say I feel mislead but I feel like yall decided to cut corners where you ready shouldn't have and I feel scammed especially when you have a disclaimer in the box that says the product cant be put in any outdoor conditions other than perfect with zero wind. Which last I knew your not exactly going to get to choose weather. So its a cute kids pretend thing I guess because they definitely didn't build it with longevity in mind.. I just find it messed up that its advertised to be good enough for outdoor use but this is not how one likes to wake up and see the thing holding plants that are providing food for my family. The product lasted a totally of 3 weeks from time it was installed im not saying this product doesn't have potential because the plastic is great but unfortunately the skeleton in which they give with it is a joke
1 people found this helpful
Customer Service Reply: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.

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