Customer Reviews for VEVOR Walk-in Tunnel Greenhouse, 19.4x9.7x6.5 ft Hoop House Greenhouse Tunnel, Plant Hot House with Galvanized Steel Frame, Green PE Cover, Roll-up Zipper Door and 12 Windows for Outdoor

This is the 3rd Vevor greenhouse we have purchased, and until this one, we’ve been very happy. We had issues with the size of the cover, it didn’t fit the frame. We contacted customer service and after waiting 2 days for a response we were told that the cover is huge and we needed to tighten the bolts on the frame. We again told them this was our 3rd greenhouse and that wasn’t the problem. We even cut 3” off the legs in hopes the cover would fit better. They asked for pictures and measurements, which we provided and they offered a replacement cover, but it would take a while for us to get it. After arriving at the warehouse we were told it was lost and they would give us $39 to order a cover on our own. We told them $39 wouldn’t cover the cost of a cover even if they sold it separately. They then offered a $60 refund and we took it. Dealing with them took about 4 weeks. We will never order another greenhouse from them based on the lack of customer service.

Nous avons bien reçu le colis mais ce dernier est arrivé ouvert.

I don't know if the greenhouse is ok, but the package was realy in poor condition after the delivery. Hoping the greenhouse will be allright.

I gave 4 stars because I like the design. But It did not hold up in the wind. This afternoon it got destroyed along with the 10x20 I bought. I’m sad now.

Would be nice if it came with enough bolts and nuts.

I must say before I start, I've always had nothing but great results on all my purchases, though unfortunately my last purchase hasn't followed suit 😢 My, VEVOR Walk-in Tunnel Greenhouse, 3.6 x 2 x 2 m/ 12 x 7 x 7 ft Portable Plant Hot House w/ Galvanized Steel Hoops, 1 Top Beams, 2 Diagonal Poles, 2 Zippered Doors & 6 Roll-up Windows, Green; hasn't even seen out the summer before wearing holes through the cover at each frame end. It's a design fault, reinforcement to these areas are what's needed (easy fix) at the factory I must resolve this issue before the monsoons come. Kind regards from sunny Devon and me.

Devrait avoir une sangle d'attache à chaque arches avec les grand vents que nous connaissons c'est la 2 ieme qui s'écrase sur les plants

It's a great greenhouse dor the price. We found the man door does not fit and does not close so stick to the roll up door. Absolutely use sandbags all around and tie down the top with ropes! Any little wind will lift the whole thing! Keep the windows and door closed in stronger winds. There needs to be more frame ties inside, 1 in each corner is not enough, and 1 tie down on the outside of each corner doesn't suffice either! The door latch is a joke so we just tie it shut. Other than these problems and we're glad we purchased the 5 year "NO QUESTIONS ASKED" Warranty we're happy with it. Will post photos & video later if allowed

Difficile de retrouver la même qualité de serre que celle achetée il y a 20 ans. La structure en alu est un peu fragile et le serrage ecrase les tubes ; des inserts en métal éviteraient le problème. Néanmoins le rapport qualité/prix est correct mais il reste à voir la tenue dans le temps.

Good product but upside need also windows. Hot Air can't go outside from under windows.