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VEVOR Walk-in Tunnel Greenhouse, 19.4x9.7x6.5 ft Hoop House Greenhouse Tunnel, Plant Hot House with Galvanized Steel Frame, Green PE Cover, Roll-up Zipper Door and 12 Windows for Outdoor

Customer Reviews for VEVOR Walk-in Tunnel Greenhouse, 19.4x9.7x6.5 ft Hoop House Greenhouse Tunnel, Plant Hot House with Galvanized Steel Frame, Green PE Cover, Roll-up Zipper Door and 12 Windows for Outdoor

600x300x200 cm Vert Toit bombé

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Raymond Raymond
Mr
450x200x200 cm Vert
The greenhouse was easy to set up. Works okay don't know if it will make it through the season. Because the zipper is not working well. Would have sent it back but didn't want to have to pay for shipping. It does keep the temperature pretty good
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Customer Service Reply: Thank you for sharing your feedback. If there’s anything further you need or if you have any additional questions, please feel free to reach out. We’re always here to help and want to ensure that everything is to your satisfaction.Please head to our "Contact Us" page online,look for it in the bottom navigation bar. Submit a ticket there,and our customer support team will contact you via email and provide updates until the problem is solved.We appreciate your understanding.
khodja khodja
achat serre tunel 9x3
900x300x200 cm Vert Toit en pointe
produit parfait mais dommage je n'ai pas eu la notice de montage
0 people found this helpful
Customer Service Reply: Nous avons bien reçu votre demande concernant ce problème. Notre équipe d'assistance client prendra en charge votre demande dans les 24 heures et vous accompagnera jusqu'à la résolution complète de votre problème. Veuillez consulter régulièrement les réponses à votre demande et vos notifications par e-mail.
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Lyne Lyne
Serre tunnel Vevor
835x300x225 cm Vert Toit bombé
J’aurais payé un peu plus cher pour plus de solidité. Certains tuyaux plient facilement.
0 people found this helpful
Customer Service Reply: Merci pour votre retour. Nous sommes sincèrement désolés des difficultés que vous avez rencontrées avec le produit. Vos commentaires sont très précieux et nous les transmettrons à notre équipe qualité afin d'améliorer nos produits. Nous vous remercions d'avoir pris le temps de nous en faire part, car cela nous aide à les perfectionner.
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Scott Plasek Scott Plasek
Good value- but missing pieces
835x300x225 cm Vert Toit bombé
Good value for the cost. The shipping boxes are not strong enough and it opens on the end. I received and pieces were missing. There were no more pieces available so they refunded my money, but now stuck with trying to figure it out.
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Customer Service Reply: "We’re sorry to hear that you experienced an issue with the product. We’re glad to see that the matter was resolved promptly through our email communication. If you have any further questions or concerns, please don’t hesitate to reach out to us again. Thank you for sharing your feedback, we truly appreciate the time you took to let us know, as it helps us continue improving our products and services."
Steven provenzano Steven provenzano
Worked great for awhile
300x200x200 cm Vert
So I have had this greenhouse for less than a year and it did AMAZING that was until this weekend . Spring is fast approaching and I wanted to make sure the greenhouse was tidy and organized for the seed starting and hardening off that will soon be happening well I went to close it up for the day as it was fully organized and cleaned and when I went to zipper the right side closed it got halfway down before the zipper popped off tract no big deal right just get it back on track we'll as soon as I went to open the zipper to fit it back on track it cracked and completely feel off now I have a greenhouse that does not close which means it does not work hopefully vevor will replace the zipper or if not possible the cover.
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Customer Service Reply: Hello! We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
mrmel mrmel
not to size/light duty
450x200x200 cm Vert
costomer service kinda just said so sad to bad......IT IS NOT 7 FT BY 15 FT....i pre built the beds and perimter frame...well it did not fit...mine is 6 ft 3'' by 14 ft 10'' all they said is loc costomer service (us base ??) is not replying to the issue..how about 20 bucks back and keep it...i said fine.......we have just put it in a area that is some what protected by the wind...its a nice idea..but the frame is so thin it will bend just looking at it.................fine for getting the baby's going...do look for it to last till fall..
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Customer Service Reply: Dear valued customer,Thank you for your feedback. We’re very sorry to hear about the difficulties you faced with the product.For more help, please head to our "Contact Us" page online,look for it in the bottom navigation bar. Submit a ticket there for any unresolved issues, and our customer support team will contact you via email and provide updates until the problem is solved.We appreciate your understanding.
Janet Hall Janet Hall
Mrs
600x300x225 cm Vert Toit bombé
Main part of the poly tunnel seems ok. The door is not good at all. Having to try and make something to fit. The door shuts with useless Velcro strips. One windy day and wide open, it does not hold it shut. Design needs re configuration.
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Customer Service Reply: Hi there! We really appreciate you sharing your shopping experience with us. It means a lot for helping us improve. Thanks again for your valuable input!
Keno Keno
No Parts
900x300x200 cm Vert Toit en pointe
This was a bas expericence the bolts and tie down did not come with it
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Customer Service Reply: We have received your ticket regarding this issue and have been in continuous communication with you about it. We have provided a solution to you via email . Please rest assured that we will keep following up until the problem is fully resolved. Kindly monitor the ticket responses and email alerts.
Gaget Gaget
alain
300x200x200 cm Vert
Bonjour Pour l'instant j'ai monté que l'armature , et je regrette de ne pas avoir des écrous FREINS " dommage "
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Customer Service Reply: Bonjour ! Nous vous remercions sincèrement d'avoir partagé votre expérience d'achat avec nous. Vos commentaires sont précieux et nous aident à nous améliorer. Merci encore pour votre contribution !
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David Savopoulos David Savopoulos
Sent me a returned item that was missing the assembly hardware
360x200x200 cm Vert
Received the Greenhouse in a timely manner. The problem arose when I opened the box to start assembly. First the box had way more tape than what is normally on factory packages. Once opened, the hardware, nuts and bolts, were mostly scattered through the box. Several plastic bags were scattered through the box. It appeared these were suppose to have frame parts in them. As I took inventory I found about half the hardware was missing. I am assuming this was a return that wasnt checked well. I requested a replacement hardware package. Vevor made me jump through hopes, sending pictures of the box, pictures of what hardware I had. After several days of that run around, they agreed to send a new package of hardware, problem was the package was not in the US, itvwas in China. This started on 12/18/25 and was finally resolved on 1/8/2026. This is not good customer service. First theyvsent out a returned item to a good customer without properly checking the contents. Then waste my time with do meeting whatcwas missing and finally ship whatcwas missing from China when the Greenhouse was shipped from in the US. Step up your game Vevor.
0 people found this helpful
Customer Service Reply: "We’re sorry to hear that you experienced an issue with the product. We’re glad to see that the matter was resolved promptly through our email communication. If you have any further questions or concerns, please don’t hesitate to reach out to us again. Thank you for sharing your feedback, we truly appreciate the time you took to let us know, as it helps us continue improving our products and services."

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