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VEVOR Walk-in Tunnel Greenhouse, 19.4x9.7x6.5 ft Hoop House Greenhouse Tunnel, Plant Hot House with Galvanized Steel Frame, Green PE Cover, Roll-up Zipper Door and 12 Windows for Outdoor

Customer Reviews for VEVOR Walk-in Tunnel Greenhouse, 19.4x9.7x6.5 ft Hoop House Greenhouse Tunnel, Plant Hot House with Galvanized Steel Frame, Green PE Cover, Roll-up Zipper Door and 12 Windows for Outdoor

600x300x200 cm Vert Toit bombé

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Dm*** Dm***
Doesn't fit
600x300x200 cm Blanc
Doesn't fit 1
Item doesn't fit as advertised. Too short on both directions
0 people found this helpful
angelmcravey angelmcravey
Packing was horrible
835x300x225 cm Vert Toit bombé
Packing was horrible 1
Package was really damaged, busted open, and taped up!!! I’m hoping all the pieces are inside
0 people found this helpful
Customer Service Reply: Thank you for your feedback. We sincerely apologize for any inconvenience caused by the damage to the package during transit. We have assigned a specialist to contact you within 12 hours via ticket # 464589282149376 to provide you with a suitable solution. Please check your email in the email address associated with your order and reply to us.
aboudyn aboudyn
Poir fleece quality
300x200x200 cm Blanc Toit bombé
Poir fleece quality  1
I bought it one month ago, took me nearly 4 hours to assemble it. I put extra support to aid it, but after one windy night the fleece was torn into two halves and no chance to fix it, to get a replacement it will cost nearly same amount of money that I spent to buy the greenhouse. For me it was a waste of money.
2 people found this helpful
Customer Service Reply: We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
In*** In***
Missing parts
600x300x225 cm Vert Toit bombé
Missing parts 1 Missing parts 1
I received a used product that’s missing six parts! The only way to contact customer service is through a live chat. Once I explained my issue, the agent Ahmed, stopped responding. The system will not allow you to start a new chat. I would NOT order from this company, their behavior is disgraceful. To make matters worse, I had to pay someone to assemble it and now I have to pay them to come back to finish the job somehow without the missing parts. Update: so Ahmed finally came back (may have been connection issues on his end) providing me with an email address to send a video of the unit which I did. I’m waiting for a response. I’ll be sure to come back to post the outcome. But so far I received a response from an automated attendant. I thought that Ahmed would give me his direct email rather than placing me back into a system void of humans smh
3 people found this helpful
Customer Service Reply: We sincerely apologize for the inconvenience this has caused you.We’ve received your ticket and maintained communication about this issue. We’re currently requesting detailed info via email to resolve it and await your response. Rest assured we’ll follow up until fully resolved,please monitor ticket replies and email alerts.
Patrick Patrick
14x6x6 NOT 15x7x7
14x6x6 NOT 15x7x7 2 14x6x6 NOT 15x7x7 2 14x6x6 NOT 15x7x7 2 14x6x6 NOT 15x7x7 2
Got home from work and started putting together everything. Was going good until I started doing the arches , none of the holes were lined up I had to redrill almost every hole i get the whole thing together and just looks smaller to me. So I pull out my tape measure , and this thing's not even the advertised size the listing says 15x7x7 the Measurements came out to 14x6x6.5 this makes me leery about buying anything from the site because obviously these guys do not know how to use a tape measure and I had to make my own cap for the end of the watering system , because it didn't come with one i would return this item, but considering all the work I had to do to get it up.It's not worth taking down now. What should have been a 45 min job Turned into 3 hrs
1 people found this helpful
Customer Service Reply: Dear valued customer, We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
le*** le***
DESCRIPTION UNCORECT
600x300x225 cm Vert Toit bombé
Suppose to be WATERPROOF everything is soaked and wet. Not recommand this product...
0 people found this helpful
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bosco bosco
Not for irish weather wind free zone 👍🏿
360x200x200 cm Vert
Not great quality first breeze it ripped apart Not what i expected but price reflects quality
0 people found this helpful
Customer Service Reply: Thank you for your feedback. We are sorry that the issue with your VEVOR Walk-in Tunnel Greenhouse product has caused you inconvenience. We have assigned a specialist to contact you within 48 hours through ticket # (ticket number 464317214426112) and provide a suitable solution. Please check the email associated with your order and reply to us.
Eric GRENIER Eric GRENIER
Serre détruite après rafales de vents
450x200x200 cm Vert
Après la tempête que nous avons subi le 23 octobre 2026, les tubes ont pliés et cassés. Résultat: serre detruite au bout de six mois malgré toutes les pécautions prises à savoir: recouvrir la base de la serre sur 10 cm avec de la terre, installation de piquets renforcés plus long à chaque coin, etc. Très décu de cet achat.
0 people found this helpful
Customer Service Reply: Nous avons créé un ticket pour assurer le suivi de ce problème. Notre équipe de service client vous contactera par e-mail et vous tiendra informé(e) de l'évolution de la situation jusqu'à ce que le problème soit résolu. Nous vous invitons à consulter régulièrement votre boîte de réception pour prendre connaissance de nos messages.
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Brent Brent
Don't purchase warranty
600x300x200 cm Blanc
I purchased the green house and the extended warranty. The green house works for what it is meant for. The extended warranty is a scam it does not include the cover. I am done with vevor as a customer!
1 people found this helpful
Customer Service Reply: Dear Valued Customer,We have created a ticket for you to follow up on this issue. Our customer support team will contact you via the email associated with your order within 24 hours and provide updates until the problem is solved. Please check your inbox promptly for our messages.
bo*** bo***
Still waiting
835x300x225 cm Vert Toit bombé
I still have not received it it says damaged
0 people found this helpful
Customer Service Reply: Dear Valued Customer,We have received your ticket regarding this issue and have been in continuous communication with you. We have provided you with detailed instructions via the email associated with your order on how to resolve the issue. However, we understand that these instructions may not have fully resolved the problem yet.Kindly follow the provided instructions and provide us with your feedback on the outcome. If the issue persists, please let us know so that we can further assist you and continue working with you until the issue is fully resolved.

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