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VEVOR Walk-in Tunnel Greenhouse, 19.4x9.7x6.5 ft Hoop House Greenhouse Tunnel, Plant Hot House with Galvanized Steel Frame, Green PE Cover, Roll-up Zipper Door and 12 Windows for Outdoor

Customer Reviews for VEVOR Walk-in Tunnel Greenhouse, 19.4x9.7x6.5 ft Hoop House Greenhouse Tunnel, Plant Hot House with Galvanized Steel Frame, Green PE Cover, Roll-up Zipper Door and 12 Windows for Outdoor

600x300x200 cm Vert Toit bombé

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binc binc
PROBLEMS
600x300x200 cm Vert Toit bombé
AS I IRFONMED YOU MANY PARTS MISSED AND I HAD SERIUOS PROBLEM.NOBODY CARED ABOUT,SO I FEEL VERY DISSAPOINTED.
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Customer Service Reply: We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
Robert Robert
How to reach customer service
600x300x225 cm Vert Toit bombé
Love the greenhouse, but customer service is nonexistent. No possible way to contact them, no way to get more info, no way to complete the project. The order itself was a breeze, delivery was on time. Just tremendously unsatisfied with the absolute lack of customer support. Did I mention there is zero customer support?
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Customer Service Reply: Dear Valued Customer, we sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
swb000 swb000
MISSING SOME HARDWARE & IT LEAKS SOMEHOW
450x200x200 cm Vert
Missing hardware and it leaks. The box was in rough shape, but sealed. The hardware bag was open, so I had the impression it might have been a returned item and I was worried about missing parts. Sure enough there were missing nuts and bolts. I ended up purchasing enough to make do and I'll return those I didn't need. I bought a smaller version of this tunnel greenhouse a few years ago and it has seemed pretty good. It's more sturdy being smaller and I installed it under a balcony so it's protected somewhat. It doesn't leak. It's possible the water inside this one is condensation, which doesn't make sense to me given the temperatures. When I touch the surface inside, it's completely wet which is why I think it's possibly condensation. If I were using it for plants, I wouldn't worry, but I had hoped to store things inside until I have enough to afford hiring a truck to donate them. For now I'll just leave it standing and see how it goes since I'm an 80 year old woman and it dook quite a bit of time to assemble it.
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Customer Service Reply: Hello! We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
24_7jbc 24_7jbc
Worth the price for what it is
450x200x200 cm Vert
For what it is, its worth the money. Lasted me 2 years. The instructions are terrible but common sense will tell you how to put it together with the pictures. Will probably get another one for this year. Would have probably lasted longer if a storm hadnt hit it.
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Customer Service Reply: Dear Valued Customer, We sincerely appreciate you sharing your shopping experience with us. Please rest assured that we will carefully review your comments and take them into consideration as we work to enhance our services. Thank you for your valuable feedback,it helps us improve and continue serving you better. Please, if you need more help, please head to our "Contact Us" page online,look for it in the bottom navigation bar. Submit a ticket there for any unresolved issues, and our after-sales team will work to resolve things quickly. We appreciate your understanding.
Ga*** Ga***
Meh...
600x300x200 cm Blanc
Mine didn't stand in 50km winds. It ripped on all 4 corners. Just 1 week after inatall
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Customer Service Reply: We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
in*** in***
qualiter
300x200x200 cm Vert
pas top
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Customer Service Reply: Nous avons créé un ticket pour assurer le suivi de ce problème. Notre équipe de service client vous contactera par e-mail et vous tiendra informé(e) de l'évolution de la situation jusqu'à ce que le problème soit résolu. Nous vous invitons à consulter régulièrement votre boîte de réception pour prendre connaissance de nos messages.
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mjarvis22 mjarvis22
15mph winds will destroy it.
450x200x200 cm Vert
didn't last a month. one 15mph wind day took it out. completely bowed and bent the hoops that make the top of it. they are small diameter poles. save your money and buy something better. wife never even got to use it.
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Customer Service Reply: Dear Valued Customer, we’re sorry for any inconvenience or concerns you may have experienced, and we appreciate you taking the time to share your feedback with us. We have created a ticket to follow up on your feedback, and our team will contact you via email, if needed, to provide the necessary assistance or clarification. Please check your inbox for any updates or further communication from our team. Thank you for your patience and understanding.
Chris Syrakis Chris Syrakis
Cost is a bit high
600x300x225 cm Vert Toit bombé
Instructions are very vague, needs more detail, took me a while to figure how the door 🚪 should be hung, nothing like the instructions, tubing for frame is a little flimsy but if you in an area where there is no wind it will work I found by cutting the material roof and replacing with a good bird wire works pretty good
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Customer Service Reply: Hello! We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
elettronica mosfet76 elettronica mosfet76
tubi da 20mm meglio evitare
450x200x200 cm Blanc
tubi molto piccoli in acciaio si rompe facilmente
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Customer Service Reply: Abbiamo aperto una pratica per gestire questa segnalazione. Il nostro team di assistenza clienti ti contatterà via e-mail e ti fornirà aggiornamenti fino alla risoluzione del problema. Ti invitiamo a controllare tempestivamente la tua casella di posta per i nostri messaggi.
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AMC AMC
LIVRAISON
600x300x200 cm Vert Toit bombé
Trop de temps pour la livraison nous venons de recevoir enfin nous n'avons pas pu encore contrôler le contenu , le montage , la qualité programmée , reprogrammée ,en attente pour avoir enfin une livraison
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Customer Service Reply: Nous avons créé un ticket pour vous permettre de suivre ce problème. Notre équipe d'assistance client vous contactera par e-mail et vous tiendra informé(e) jusqu'à la résolution du problème. Veuillez consulter régulièrement votre boîte de réception.
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