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VEVOR Walk-in Tunnel Greenhouse, 19.4x9.7x6.5 ft Hoop House Greenhouse Tunnel, Plant Hot House with Galvanized Steel Frame, Green PE Cover, Roll-up Zipper Door and 12 Windows for Outdoor

Customer Reviews for VEVOR Walk-in Tunnel Greenhouse, 19.4x9.7x6.5 ft Hoop House Greenhouse Tunnel, Plant Hot House with Galvanized Steel Frame, Green PE Cover, Roll-up Zipper Door and 12 Windows for Outdoor

600x300x200 cm Vert Toit bombé

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Stuart Hauge Stuart Hauge
Buyer
835x300x225 cm Vert Toit bombé
ABSOLUTE GARBAGE!!!!!! DOESN'T EVEN COME CLOSE!!!!
0 people found this helpful
Customer Service Reply: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
Michele Michele
Customer
600x300x225 cm Vert Toit bombé
I live in South Dakota & the first 20 mph & it folded up. Not sturdy at all. Ripped the tie down point off the cloth. .
1 people found this helpful
Customer Service Reply: Dear Valued Customer,we appreciate you sharing your shopping experience with us.We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
Cathrin Adomeit-Gerres Cathrin Adomeit-Gerres
Frau
600x300x200 cm Vert
Ich gebe die schlechteste Bewertung die es gibt, seit Monaten versuche ich mein Geld für diesen Artikel zurück zu bekommen, der mir noch nicht mal geliefert wurde! Service unterirdisch, keine Möglichkeit Kontakt aufzunehmen um mein Problem zu schildern. ICH MÖCHTE MEIN GELD ZURÜCK, umgehend!!!
1 people found this helpful
Customer Service Reply: Wir haben ein Ticket für Sie erstellt, um den Status Ihres Anliegens zu verfolgen. Unser Kundenservice-Team wird Sie per E-Mail kontaktieren und Sie über den Stand der Dinge informieren, bis das Problem gelöst ist. Bitte prüfen Sie Ihren Posteingang regelmäßig auf unsere Nachrichten.
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Rodney Rodney
Buyer Beware
835x300x225 cm Vert Toit bombé
Buyer beware: this greenhouse came without any instructions on how to attach the cover and doors. The support group was no help and non existent. DO NOT BUY this greenhouse!!!
0 people found this helpful
Customer Service Reply: Dear valued customer, We're truly sorry to hear you had a disappointing experience with our after-sales and customer service, and we take your feedback seriously. We'll immediately pass your concerns to our customer service and after-sales teams to drive improvements. Please note that we have received your ticket raised earlier and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
Barrois Barrois
Déçu oui déçu ,
600x300x200 cm Blanc Toit bombé
J’ai mis la note minimum, pas pour le produit en soit car c’est la deuxième serre que je commande Mais pour Le Manque d’infos pas moyen de savoir où se trouvait mon colis J’ai eu plusieurs mails avec des réponses vagues Le dernier mail me disant que j’aurai un dédommagement alors j’attends Je suis un très bon client j’aime les produits VEVOR je vais voir si j’ai gain de cause Si oui je serai satisfait Dans l’attente d’un geste je reste confiant l’avenir le dira Cordialement
0 people found this helpful
Customer Service Reply: Nous avons constaté que le problème que vous avez signalé a été résolu par courriel. Nous sommes ravis que votre problème ait été traité rapidement. Si vous avez d'autres questions, n'hésitez pas à nous recontacter. Nous vous présentons également nos sincères excuses pour les désagréments rencontrés lors de votre livraison. Nous avons pris note de ce problème et le transmettrons à notre partenaire logistique afin d'optimiser le processus. Merci pour vos commentaires, qui nous aident à améliorer nos services.
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Philippe Bolduc Philippe Bolduc
Very cheap and not heavy duty
900x300x200 cm Vert Toit en pointe
Extremely poor construction and bars Ben just looking at them . One wind storm and it was toast. Don't buy unless you never expect wind.
0 people found this helpful
Customer Service Reply: We have received your ticket regarding this issue. Our customer support team will follow up on your problem within 24 hours and continue assisting until all your needs are resolved. Please keep an eye on the ticket responses and email notifications.
Indi Indi
Lasted 10 days - Greenhouse cover
600x300x200 cm Blanc
So I knew when I got this greenhouse that it probably wouldn’t last long so I tried to reinforce it by building garden beds right up against the walls and also attaching welded livestock panels along the sides. We have had it up for 10 days and the cover is ripped in several places and we haven’t really had any strong winds yet! Today the cover ripped from the ties and blew half off the greenhouse. I have no idea how make this even half usable.
0 people found this helpful
Customer Service Reply: Hi there! We’re truly sorry to hear you had a disappointing experience with our after-sales and customer service, and we take your feedback seriously.  Thank you so much for speaking up—your input is key to helping us fix this and do better. We have noticed that the issue you reported has been resolved through email communication. We are pleased that your problem was addressed promptly. If you have any further inquiries, please feel free to contact us again.
Tanner Tanner
Missing Hardware - No Response
600x300x200 cm Blanc
My greenhouse arrived missing the hardware to assemble. I’ve had a ticket open for two weeks now with no action! I have a mess in my yard waiting for this to go up and NO support from Vevor. Not impressed at all.
0 people found this helpful
Customer Service Reply: We have received your ticket regarding this issue. Our customer support team will follow up on your problem within 24 hours and continue assisting until all your needs are resolved. Please keep an eye on the ticket responses and email notifications.
charisse charisse
Home Gardner
450x200x200 cm Vert
This was not created very well. I bought and did not have even one full month. It rained in my city and when I returned home from work the greenhouse was down. I thought nothing of it since the top was still on but when I got closer all the steel parts were bent and some even broken. I thought maybe it happened because rain sat on top of the greenhouse but no, there was no standing water on top. I personally would not recommend as it needs to be built a bit stronger unless you live in a sunny state where it doesn't rain. The positive is, it was enough room to walk through and held a decent amount of plants. Update: The company worked with me to rectify the situation. Thank you
1 people found this helpful
Customer Service Reply: Dear Valued Customer,we appreciate you sharing your shopping experience with us.We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
Brad Brad
Didn't last
900x300x200 cm Vert Toit en pointe
With the wind in our are which is normal for the area the tarp wore holes over some of the joints then the flimsy frame eventually bent and broke. Lasted 3 weeks...
0 people found this helpful
Customer Service Reply: Dear Valued Customer,we appreciate you sharing your shopping experience with us.We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.

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