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VEVOR Car Side Awning, Large 4.6'x6.6' Shade Coverage Vehicle Awning, PU3000mm UV50+ Retractable Car Awning with Waterproof Storage Bag, Suitable for Truck, SUV, Van, Campers

Customer Reviews for VEVOR Car Side Awning, Large 4.6'x6.6' Shade Coverage Vehicle Awning, PU3000mm UV50+ Retractable Car Awning with Waterproof Storage Bag, Suitable for Truck, SUV, Van, Campers

1.4x2 m Retractble

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Danny Mcdowell Danny Mcdowell
Sure
2x2.5 m Retractable
Hard to mount, hard to use. Spend the coin and get a better unit
0 people found this helpful
Customer Service Reply: Dear Valued Customer,We sincerely appreciate you sharing your shopping experience with us. Our aim is to offer high-quality products at affordable prices, and we truly value you taking the time to share your thoughts. Our goal is to make great products accessible without compromising on quality, and we are always working to improve. If there is anything specific you feel could be better, or if you need further assistance, please visit our "Contact Us" page, which you can find in the bottom navigation bar of our website.You can submit a ticket there, and our customer support team will reach out to you via email with updates until your concern is fully addressed.
Tullio Tullio
Prodotto di scarsa qualità
1.4x2 m Retractble
Materiale poco robusto di bassa qualità, bracci di supporto davvero fragili, infine non offrono possibilità di reso. Molto Deluso.
0 people found this helpful
Customer Service Reply: Ciao, ci dispiace molto che il nostro prodotto ti abbia creato problemi: sappiamo quanto possa essere frustrante un malfunzionamento durante l'utilizzo. Vogliamo risolvere il problema il prima possibile! Ti contatteremo via email. Controlla la tua casella di posta.
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Hank Hank
A éviter, tout simplement...
2x2.5 m Retractable
J'ai été attiré par les sirènes du prix bas et du marketing bien organisé. J'allais acheter un produit de marque, 2 fois plus cher, ok. Sur le papier, pourquoi pas. Une économie, des avis rassurants. Allons-y. Une fois reçu, la douche froide. Déjà la qualité N'EST PAS et ne SERA JAMAIS celle des marques visées par le marketing offensif de VEVOR. Ensuite, et plus gênant, les produits ne sont pas bons. Le produit est LAID, les matériaux respirent la qualité chinoise, désolé. On est loin d'un outsider qui casse les prix sans compromis sur la qualité. VRAIMENT !! Payer moins pour avoir le même produit, mais en qualité inférieure, passe encore. Mais par exemple, pour cet auvent, il n'y a pas de possibilité de le fixer, sans acheter d'autres produits, bien sûr dispo sur le site. Chez le concurrent de grande marque que je visais, je recevais l'auvent, et je le fixais dans le quart d'heure tout était prêt à partir ! Là j'ai un auvent dans son emballage, et j'attends de savoir si je vais pouvoir le fixer sur mon installation. Bien dommage. Et cerise sur le gâteau, AUCUNE réponse du SAV qui promettait de "revenir sous 48h". Cela va faire une semaine... Bref, à fuir, et je mettrai le même avis sur TRUSTPILOT...
1 people found this helpful
Customer Service Reply: Bonjour ! Nous sommes sincèrement désolés d'apprendre que votre expérience avec notre service après-vente et notre service client n'a pas été à la hauteur de vos attentes, et nous prenons vos commentaires très au sérieux. Merci beaucoup de nous avoir fait part de votre expérience : votre avis est essentiel pour nous aider à résoudre ce problème et à nous améliorer. Nous avons constaté que le problème que vous avez signalé a été résolu par e-mail. Nous sommes ravis que votre problème ait été traité rapidement. Si vous avez d'autres questions, n'hésitez pas à nous recontacter.
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Driver Driver
Mr
2x2.5 m Retractable
arrived damaged
0 people found this helpful
Customer Service Reply: We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
Cesar Mejia Cesar Mejia
cars
2x2.5 m Retractable
Very poor quality, the supports break and it doesn't fit well
0 people found this helpful
Customer Service Reply: We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
Outdoor Bound Outdoor Bound
Poorly constructed. Finnicky. Cheaply made.
3x2.1 m Portable
I wanted to like this. It seemed like a versatile, lightweight option for car camping. I used it twice. The seams are ripped. The carry bag is toast. It can’t withstand anything more than a light breeze without buckling. There are tiny holes near the pitch. It blocks light well, but gets hot underneath. I knew it wasn’t going to be high end for the price, but after two uses, it’s basically garbage. Buy something g else.
0 people found this helpful
Customer Service Reply: Dear Valued Customer,we appreciate you sharing your shopping experience with us.We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
Vesa Huhtala Vesa Huhtala
Surkeeta
2x2.5 m Retractable
Paketista puuttui osia. Eikä vevor ota kantaa. En suosittele!
3 people found this helpful
Customer Service Reply: Olemme vastaanottaneet tukipyyntösi ja olemme yhteydessä sinuun edelleen. Pyydämme parhaillaan sähköpostitse yksityiskohtaisia ​​tietoja ongelman ratkaisemiseksi ja odotamme vastaustasi. Voit olla varma, että jatkamme asian käsittelyä, kunnes ongelma on täysin ratkaistu – seuraathan tukipyyntöihin vastauksia ja sähköposti-ilmoituksia.
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Craig Bergum Craig Bergum
Mr.
3x2.1 m Portable
I never received this product. I am still waiting to hear from the shipping company.
0 people found this helpful
Customer Service Reply: Hello! We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
Jeandejack Jeandejack
Store
2x2.5 m Retractable
Jamais reçu mon produit Colis perdu par UPS Remboursé par VEVOR SAV ok sav ok sav ok sav ok sav ok
0 people found this helpful
Customer Service Reply: Nous avons constaté que le problème que vous avez signalé a été résolu par courriel. Nous sommes ravis que votre problème ait été traité rapidement. Si vous avez d'autres questions, n'hésitez pas à nous recontacter. Nous vous présentons également nos sincères excuses pour les désagréments rencontrés lors de votre livraison. Nous avons pris note de ce problème et le transmettrons à notre partenaire logistique afin d'optimiser le processus. Merci pour vos commentaires, qui nous aident à améliorer nos services.
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JR JR
US Army
4.87x2.28 m Retractable, No Light
"ZERO STAR" This is by far the worst customer service experience I’ve ever had. I reported a missing item from my order, and instead of helping me, VEVOR immediately told me to contact the shipping carrier myself to request a refund. As the vendor, they should have handled this process, not made the customer chase down the carrier. After nearly two months of back-and-forth between the carrier and VEVOR, the carrier issued a refund to VEVOR on October 8, 2025. Since then, I’ve contacted VEVOR multiple times, and every time they give the same copy-and-paste response: “We’ve referred the matter to the relevant team and will contact you within 24–48 business hours.” It’s been over two weeks, and still no refund or clear answer. Even when I asked to speak with a manager, I was told that wasn’t possible. This company shows zero accountability and no urgency to resolve issues after they have your money. I would not recommend VEVOR to anyone. Buyers beware — if something goes wrong with your order, you’re on your own.
1 people found this helpful
Customer Service Reply: "Hello, We’re sorry to hear about your experience, and we truly value your feedback. A support ticket has been created so our customer service team can follow up with you directly. They will reach out via email and keep you updated until the issue is fully resolved. Please check your inbox for our messages. Thank you for giving us the chance to make things right."

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