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VEVOR Utility Service Cart, 550 LBS Laod Capacity, 3 Shelf Heavy Duty Plastic Rolling Utility Cart with 360° Swivel Wheels (2 with Brakes), Ergonomic Storage Handle for Warehouse/Garage/Cleaning

Customer Reviews for VEVOR Utility Service Cart, 550 LBS Laod Capacity, 3 Shelf Heavy Duty Plastic Rolling Utility Cart with 360° Swivel Wheels (2 with Brakes), Ergonomic Storage Handle for Warehouse/Garage/Cleaning

3 tiers
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Customer Reviews

4 Out of 5
Based on 227 reviews
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Mike Mike
Poor customer service
Buy at own risk because once you buy anything from this Chinese company they will ghost you forever if you have a problem or need to return something
0 people found this helpful
Customer Service Reply: Hello! We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
Mundo restauracion Mundo restauracion
Ruben
3 tiers
No hemos recibido ni devuelto el dinero
0 people found this helpful
Customer Service Reply: Hemos creado un ticket para que podamos dar seguimiento a este problema. Nuestro equipo de atención al cliente se comunicará con usted por correo electrónico y le informará sobre las novedades hasta que se resuelva el problema. Por favor, revise su bandeja de entrada lo antes posible para ver nuestros mensajes.
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AMERICO AMERICO
vaz
2 tiers
Fatura mal emitita.
0 people found this helpful
Customer Service Reply: Criámos um chamado para que possa acompanhar este problema. A nossa equipa de apoio ao cliente entrará em contacto consigo por e-mail e fornecerá atualizações até que o problema seja resolvido. Por favor, verifique a sua caixa de entrada regularmente para ver as nossas mensagens.
Ruben Ruben
Nunca hemos recibido devuelto la cantidad pagada
2 tiers
Pedimos por favor que no hemos recibido la carretilla nunca ni nos Hemos recibido devolución alguna
0 people found this helpful
Customer Service Reply: Hemos creado un ticket para que podamos dar seguimiento a este problema. Nuestro equipo de atención al cliente se comunicará con usted por correo electrónico y le informará sobre las novedades hasta que se resuelva el problema. Por favor, revise su bandeja de entrada lo antes posible para ver nuestros mensajes.
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Will Will
Small business owner
2 tiers
Small business owner 3
Shoed up damaged, reached out to Vevor with no response. Disappointing to say the least. Send pics and filed a claim and no response, sad.
0 people found this helpful
Customer Service Reply: Dear Valued Customer,we sincerely apologize that your order arrived not as expected. We understand how disappointing this must be and appreciate you bringing it to our attention. We have reported this issue to our logistics partner so they can investigate and improve their handling process. In the meantime, we’ve created a support ticket for your case. Our customer service team will reach out to you via email shortly and keep you informed until the issue is fully resolved. Please keep an eye on your inbox for further updates.
v v
VEVOR Utility Cart, 300 lbs Load Capacity,
Good cart, but NOT worth the money...
0 people found this helpful
Customer Service Reply: Dear Valued Customer, We sincerely appreciate you sharing your shopping experience with us. Please rest assured that we will carefully review your comments and take them into consideration as we work to enhance our services. Thank you for your valuable feedback,it helps us improve and continue serving you better.
Ronald Ronald
Mr
Nice cart, but not easy to put together! I had to look at another reviewers comments because the instruction manual was absolutely no help. I don’t know if my cart if defective, but I had to use a box cutter to shave some of the plastic so it would fit into the groove to install. Once I finally got it together it is a nice product
0 people found this helpful
Customer Service Reply: Dear Valued Customer, We sincerely appreciate you sharing your shopping experience with us. Please rest assured that we will carefully review your comments and take them into consideration as we work to enhance our services. Thank you for your valuable feedback,it helps us improve and continue serving you better. Please, if you need more help, please head to our ""Contact Us"" page online,look for it in the bottom navigation bar. Submit a ticket there for any unresolved issues, and our after-sales team will work to resolve things quickly. We appreciate your understanding.
Sean Sean
Buyer
The cart seems to be of relatively good quality. However it was broken in shipping. A piece approximately 6” long and 3/8” at one end and 3/4” at the other was broken from the bottom of the side on the top shelf, this is not an issue that causes any function problems. I sent a problem ticket to the vendor I punched it from but they replied that Vevor has a special method for shipping damage which did not seem worth the hassle. Still disappointed. Othe issue isle the locking mechanism on the casters hits the bottom shelf if you try to pivot fully around. This is annoying ast the caster will stopnpivoting and slid rather than roll. It can be pulled in reverse to realign the caster by rotating it back in the opposite direction, but again very annoying.
0 people found this helpful
Customer Service Reply: Dear Valued Customer,we sincerely apologize that your order arrived not as expected. We understand how disappointing this must be and appreciate you bringing it to our attention. We have reported this issue to our logistics partner so they can investigate and improve their handling process. In the meantime, we’ve created a support ticket for your case. Our customer service team will reach out to you via email shortly and keep you informed until the issue is fully resolved. Please keep an eye on your inbox for further updates.
Nelson Reves Nelson Reves
Werkzeugwagen
Large
Werkzeugwagen 2
Leider kam der Werkzeugwagen beschädigt. Könnte mit dem Kundenservice nicht ins Gespräch. Wäre ein toller Werkzeugwagen, falls nicht beschädigt.
0 people found this helpful
Customer Service Reply: Wir haben Ihr Ticket erhalten und stehen bezüglich des Problems mit Ihnen in Kontakt. Um das Problem zu lösen, bitten wir Sie um detaillierte Informationen per E-Mail und warten auf Ihre Antwort. Wir versichern Ihnen, dass wir uns bis zur vollständigen Lösung darum kümmern werden – bitte behalten Sie Ihre Ticketantworten und E-Mail-Benachrichtigungen im Auge.
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Bob Feis Bob Feis
Bob
The cart was damaged and broke when it was delivered, NOTHING WAS SENT TO REPLACE IT, OF REFUND ME BUT wants to give me $40 for the problem. I REALLY NEED THIS CART. $40 does not solve the problem and offering $40 is Bullsh$# wont let me post a pic... grrrrrr NOT HAPPY
0 people found this helpful
Customer Service Reply: Hello! We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.

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