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VEVOR Knob Ultrasonic Cleaner 40kHz Ultrasonic Cleaning Machine Knob Control Sonic Cleaner 304 Stainless Steel Cleaner Machine with Heater & Timer for Cleaning Jewelry Eyeglasses Watches (6L)

Customer Reviews for VEVOR Knob Ultrasonic Cleaner 40kHz Ultrasonic Cleaning Machine Knob Control Sonic Cleaner 304 Stainless Steel Cleaner Machine with Heater & Timer for Cleaning Jewelry Eyeglasses Watches (6L)

Customer Reviews

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George Alex George Alex
Managing partner
I was basically sold a bunch of junk that was not the same as what was illustrated. Steel parts had been replaced with plastic.. there was no information on how to assemble it. Basically, they are repurposing an ultrasonic cleaner for records. Really unprofessional.
0 people found this helpful
Customer Service Reply: Dear valued customer, Thank you for sharing your concerns.We’re sorry to hear you have concerns about the product not matching its description.Please rest assured that we will carefully review your comments and take them into consideration as we work to enhance our services.If we find any discrepancies from the description, we’ll fix them right away. Also,a support ticket has been created so our customer service team can follow up with you directly. They will reach out via email and keep you updated until the issue is fully resolved. Please check your inbox for our messages.
Ultrasonic cleaner Ultrasonic cleaner
Do not work
I used it about five times and it start to throw out the circuit breaker. There was any water inside electronic.
1 people found this helpful
Customer Service Reply: We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
John Tite John Tite
First time ordering from Vevor never got my order
Never got it first time ordering from Vevor asked for a refund got it but was missing 19.32 send them a message and they did return the rest. I was. So looking forward to what I had order.
0 people found this helpful
Customer Service Reply: Hi there! We're truly sorry to hear you had a disappointing experience with our after-sales and customer service, and we take your feedback seriously. We'll immediately pass your concerns to our customer service and after-sales teams to drive improvements.Also,we have noticed that the issue you reported has been resolved through email communication. We are pleased that your problem was addressed promptly. If you have any further inquiries, please feel free to contact us again.
Libor Libor
Ing
Zase jsem se nechal napálit a kopil si od vás nefunkční SRÁČ !!! Nefunguje časovač ani vyvíječ ultrazvuku. Zkrátka KLUMP a nefunkční KŘÁP !! Chcete recenze a nejdou ani odeslat !! Koho v životě potkám, budu ho varovat aby si u vás nic neobjednal !!
0 people found this helpful
Customer Service Reply: Obdrželi jsme váš požadavek ohledně tohoto problému. Náš tým zákaznické podpory se s vaším problémem spojí do 24 hodin a bude vám pomáhat, dokud nebudou všechny vaše potřeby vyřešeny. Sledujte prosím odpovědi na požadavky a e-mailová oznámení.
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Raul Raul
angry 1-time customer
After four days of endless emails back and forth regarding this product not being packaged correctly and arriving damaged, I'm now seeking alternatives to attempt to get a full refund. You have all the information you need to authorize a return shipment label and refund, but it has become obvious that that's never going to happen.
0 people found this helpful
Customer Service Reply: We have received your ticket regarding this issue and have been in continuous communication with you about it. We have provided a solution to you via email . Please rest assured that we will keep following up until the problem is fully resolved. Kindly monitor the ticket responses and email alerts.
Martaresche Martaresche
Machine qui n'a jamais marché
Machine qui n'a jamais marché, service après vente pas au top du tout
0 people found this helpful
Customer Service Reply: Nous vous prions d'accepter nos plus sincères excuses pour les désagréments occasionnés par notre produit. Nous comprenons parfaitement la frustration que peut engendrer un dysfonctionnement lors de son utilisation. Nous nous engageons à résoudre ce problème dans les plus brefs délais. Nous vous tiendrons informé(e) par courriel ; veuillez consulter votre boîte de réception.
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Marissa Marissa
Negative 5 stars
Trash product that came smashed and never worked.
0 people found this helpful
Customer Service Reply: "Hello, We’re sorry to hear about your experience, and we truly value your feedback. A support ticket has been created so our customer service team can follow up with you directly. They will reach out via email and keep you updated until the issue is fully resolved. Please check your inbox for our messages. Thank you for giving us the chance to make things right."
Mariebb Mariebb
madame
il m'est très difficile de donner mon avis je ne l'ai jamais recu
1 people found this helpful
Customer Service Reply: Bonjour! Nous avons remarqué que le problème que vous avez signalé a été résolu par e-mail. Nous sommes heureux que votre problème ait été résolu rapidement. Cependant, nous nous excusons sincèrement pour l’expérience logistique insatisfaisante que vous avez rencontrée. Nous avons noté ce problème et nous le transmettrons à notre partenaire logistique afin d’optimiser le processus de livraison. Nous vous remercions de vos commentaires, qui nous aident à améliorer nos services.
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Justin Justin
15L ultrasonic cleaner
It came with all the electronics rattling around in the bottom. It also leaked immediately.
0 people found this helpful
Customer Service Reply: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
Steve Steve
Stephen pommiss
It doesn’t turn on
0 people found this helpful
Customer Service Reply: We are truly sorry that you encountered issues while using the product,we apologize for failing to provide you with a smooth experience of its functions. Please refer to the existing product manual on the product detail page and the online usage tutorials first. Rest assured, if these resources do not resolve your problem, please head to our "Contact Us" page online,look for it in the bottom navigation bar. Submit a ticket there for any unresolved issues, and our customer support team will contact you via email and provide updates until the problem is solved. We appreciate your understanding.

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