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VEVOR Truck Bed Storage Tool Box Lockable for Tundra 2007-2021 Left and Right

Customer Reviews for VEVOR Truck Bed Storage Tool Box Lockable for Tundra 2007-2021 Left and Right

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Customer Reviews

4 Out of 5
Based on 167 reviews
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167 Reviews
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KoelzSpeed Garage KoelzSpeed Garage
Owner
We can not get a hold of customer service. We have 2 sets of these boxes on 2 separate Chevy Silverados that the Locks and Keys will not work on.
0 people found this helpful
Customer Service Reply: "Hello, We’re sorry to hear about your experience, and we truly value your feedback. A support ticket has been created so our customer service team can follow up with you directly. They will reach out via email and keep you updated until the issue is fully resolved. Please check your inbox for our messages. Thank you for giving us the chance to make things right."
KoelzSpeed Garage KoelzSpeed Garage
Owner
Keys and locks do not work on 2 sets of these boxes that we installed on 2 separate Chevy Silverados. We can not get a hold of Customer Service.
0 people found this helpful
Customer Service Reply: "Hello, We’re sorry to hear about your experience, and we truly value your feedback. A support ticket has been created so our customer service team can follow up with you directly. They will reach out via email and keep you updated until the issue is fully resolved. Please check your inbox for our messages. Thank you for giving us the chance to make things right."
Johnny buggs Johnny buggs
Were do i start
I Didnt even get what i ordered. Took a whole week of sending videos sent to them to get my money back for one of the truck boxes ordered because they sent a home lock instead. . The other box received wasn't for my truck so i had to modify it my self because the would refund me or send the right product. Very frustrating experience. Never again will i buy a product from vevor
0 people found this helpful
Customer Service Reply: "Hello, We’re sorry to hear about your experience, and we truly value your feedback. A support ticket has been created so our customer service team can follow up with you directly. They will reach out via email and keep you updated until the issue is fully resolved. Please check your inbox for our messages. Thank you for giving us the chance to make things right."
Tanner Tanner
Owner
I wouldn’t recommend Vevor as the customer service is awful. Ordered a box for my sons 1500 for Christmas and got one for a f150 still sitting here as they won’t return a phone call. What a joke!!!!
0 people found this helpful
Customer Service Reply: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
Knopp Billy Knopp Billy
Monsieur
Un achat que je ne jamais reçu. Problème de livraison et la société ma rembourser 31 euros sur un achat de 103. Premier fois et dernière fois que j'achèterais sur cette site. Dommage
0 people found this helpful
Customer Service Reply: Nous vous présentons nos plus sincères excuses pour la mauvaise expérience logistique que vous avez rencontrée. Nous avons pris note de ce problème et le signalerons à notre partenaire logistique afin d'optimiser le processus de livraison. Merci pour vos commentaires, qui nous aident à améliorer nos services.
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jj jj
not lockable
No point including a key because it isn't needed. Lock rotates open whether key is inserted or not. Their response is that it will stay closed whether locked or not. I guess securing the contents is not important although it could easily be popped open with a flathead. They offered a $20 refund which I accepted as customer service rep is someone in India or China and trying to communicate wasn't worth the hassle. First and last Vevor purchase.
0 people found this helpful
Customer Service Reply: Dear valued customer,we’re truly sorry to hear you had a disappointing experience with our after-sales and customer service, and we take your feedback seriously. We’ll immediately pass your concerns to our customer service and after-sales teams to drive improvements. If there’s anything further you need or if you have any additional questions, please feel free to reach out. We’re always here to help and want to ensure that everything is to your satisfaction.Please head to our "Contact Us" page online,look for it in the bottom navigation bar. Submit a ticket there,and our customer support team will contact you via email and provide updates until the problem is solved. We appreciate your understanding.
Chuck Chuck
Don’t buy
Great idea but I only had it about half full and the bracket bent fell off the truck not worth the money. I only gave it 1 star because it is a good idea. It needs a better way to attach to the box of the truck
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