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VEVOR Trailer Tongue Box, Aluminum Alloy Diamond Plate Tongue Box Tool Chest, Heavy Duty Trailer Box Storage with Lock and Keys, Utility Trailer Tongue Box for Pickup Truck, RV, Trailer, 33"x19"x18"

Customer Reviews for VEVOR Trailer Tongue Box, Aluminum Alloy Diamond Plate Tongue Box Tool Chest, Heavy Duty Trailer Box Storage with Lock and Keys, Utility Trailer Tongue Box for Pickup Truck, RV, Trailer, 33"x19"x18"

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Customer Reviews

4 Out of 5
Based on 335 reviews
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Customer Reviews, including Product Star Ratings help customers to learn more about the product and decide whether it is the right product for them.
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335 Reviews
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Mick Mick
Mr
didnt complete delivery was sent back to dist centre -I reordered and am now waiting a long time for the second attempt-not before xmas - wish me luck !!
0 people found this helpful
Nic Nic
Mr
Coffre intéressant mais d'une solidité moyenne. On verra sur le long terme. Je ne suis pas certain de l'étanchéité du couvercle. Il est a noter que le couvercle ne s'ouvre qu'avec la clé.
0 people found this helpful
Customer Service Reply: Dear valued customer, Thanks for your feedback. We’re sorry for any trouble you’ve faced. Our after-sales team is available for fast help via our "Contact Us" page online. We truly appreciate your understanding.
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Glenn Glenn
R
R 2 R 2 R 2
I am happy with the product. Extremely unhappy with the shipping and with Vevor's handling of shipping damage at this point. The item arrived damaged and to this point Vevor has not resolved the issue. When you purchase a new item you expect it to arrive undamaged.
3 people found this helpful
Customer Service Reply: We sincerely apologize for the inconvenience you experienced with the delivery. We have reported this issue to our logistics partner so they can work on improving the process.In the meantime, we have created a support ticket for you. Our customer service team will contact you by email and keep you updated until the matter is fully resolved. Please check your inbox for our messages.
Greg Greg
Top doesn’t close all the way.
Top doesn’t close all the way. 2
Cheaply made. The top does not close all the way which is going to allow water to intrude into the box thus defeating the purpose of the box.
0 people found this helpful
Customer Service Reply: We sincerely apologize for the inconvenience this has caused you.We’ve received your ticket and maintained communication about this issue. We’re currently requesting detailed info via email to resolve it and await your response. Rest assured we’ll follow up until fully resolved,please monitor ticket replies and email alerts.
Émilie Émilie
Déçu traces de rouilles
Après seulement un an d'utilisation rouillé déjà à deux endroits souhaitant joindre des photos le commentaire de permet de mettre des images (trop de pixels)
0 people found this helpful
Customer Service Reply: Nous avons bien reçu votre demande concernant ce problème. Notre équipe d'assistance client prendra en charge votre demande dans les 24 heures et vous accompagnera jusqu'à la résolution complète de votre problème. Veuillez consulter régulièrement les réponses à votre demande et vos notifications par e-mail.
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Mick Mick
Mr
Do yourself a favour and dont use vevor - ordered item twice and twice it was cancelled for no given reason
0 people found this helpful
Customer Service Reply: Dear valued customer,We sincerely apologize for the unsatisfactory logistics experience you encountered.We have noted this issue and will feed it back to our logistics partner to optimize the delivery process. If there’s anything further you need or if you have any additional questions, please feel free to reach out. We’re always here to help and want to ensure that everything is to your satisfaction.Please head to our "Contact Us" page online,look for it in the bottom navigation bar. Submit a ticket there,and our customer support team will contact you via email and provide updates until the problem is solved. We appreciate your understanding.
Jake Jake
Box out of square and customer service sucks
Save yourself the headache and buy something else- box was out of square by almost 1/4”, also didn’t work for my trailer because where I could mount it the jack handle hits. 14k trailer. I’m almost on day 5 of trying to return it and Vevors customer service is terrible!!! Taking forever to get this thing returned… so do yourself a favor and buy something else
0 people found this helpful
Customer Service Reply: Dear valued Customer,we have received your ticket regarding this issue and have been in continuous communication with you about it.We have provided a solution to you via email and are now awaiting your feedback. Please rest assured that we will keep following up until the problem is fully resolved. Kindly monitor the ticket responses and email alerts.
Ronald Shipman Ronald Shipman
Box?
Very cheap hinges the welds broke I think due to pushrod Pressure Very disappointed I removed it and junked it
0 people found this helpful
Customer Service Reply: Dear Valued Customer,We sincerely appreciate you sharing your shopping experience with us. Our aim is to offer quality products at affordable prices, and we truly value you taking the time to share your thoughts. Our goal is to make great products accessible without compromising on quality. Please rest assured that we will carefully review your comments and take them into consideration as we work to enhance our services.We have created a ticket for you to follow up on this with you. Our customer support team will contact you via email and provide updates until all concerns are solved. Please check your inbox promptly for our messages.
John Unger John Unger
Customer service
This product gets a 1 star rating from me because of how this box was put together. I have been waiting on proper reply from customer service about the lid not seated properly and the response was "remove the lid"
0 people found this helpful
Customer Service Reply: We have received your ticket regarding this issue. Our customer support team will follow up on your problem within 24 hours and continue assisting until all your needs are resolved. Please keep an eye on the ticket responses and email notifications.
K K
Box
Cheaply made and locks junk.!!!!……………..@.@.’zmmzmznznznznznznznznznznznznznznznznznznznznznzn zen nn n
0 people found this helpful
Customer Service Reply: "Hello, We’re sorry to hear about your experience, and we truly value your feedback. A support ticket has been created so our customer service team can follow up with you directly. They will reach out via email and keep you updated until the issue is fully resolved. Please check your inbox for our messages. Thank you for giving us the chance to make things right."

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