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VEVOR Trailer Tongue Box, Aluminum Alloy Diamond Plate Tongue Box Tool Chest, Heavy Duty Trailer Box Storage with Lock and Keys, Utility Trailer Tongue Box for Pickup Truck, RV, Trailer, 29"x16.2"x18"

Customer Reviews for VEVOR Trailer Tongue Box, Aluminum Alloy Diamond Plate Tongue Box Tool Chest, Heavy Duty Trailer Box Storage with Lock and Keys, Utility Trailer Tongue Box for Pickup Truck, RV, Trailer, 29"x16.2"x18"

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Customer Reviews

4 Out of 5
Based on 343 reviews
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343 Reviews
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Mick Mick
Mr
didnt complete delivery was sent back to dist centre -I reordered and am now waiting a long time for the second attempt-not before xmas - wish me luck !!
0 people found this helpful
Shane Shane
Junk.
Welds were broken when I opened the lid. This is Vevots response when I contacted them. “It just needs to be rewelded.”
0 people found this helpful
Customer Service Reply: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
Glenn Glenn
Mechanic
This box is complete junk, lock assembly , lock striker keeps bending away , so it wont keep the lid down to keep the water out, next the construction of this box. Pop rivets an sealant, yep, nothing welded , an its built out of like 22 to 24 guage metal. 250.00 an complete junk
0 people found this helpful
Customer Service Reply: Dear valued customer, We sincerely apologize for the inconvenience this has caused you.We’ve received your ticket and maintained communication about this issue. We’re currently requesting detailed info via email to resolve it and await your response. Rest assured we’ll follow up until fully resolved,please monitor ticket replies and email alerts.
Jake Jake
Box out of square and customer service sucks
Save yourself the headache and buy something else- box was out of square by almost 1/4”, also didn’t work for my trailer because where I could mount it the jack handle hits. 14k trailer. I’m almost on day 5 of trying to return it and Vevors customer service is terrible!!! Taking forever to get this thing returned… so do yourself a favor and buy something else
0 people found this helpful
Customer Service Reply: Dear valued Customer,we have received your ticket regarding this issue and have been in continuous communication with you about it.We have provided a solution to you via email and are now awaiting your feedback. Please rest assured that we will keep following up until the problem is fully resolved. Kindly monitor the ticket responses and email alerts.
Ronald Shipman Ronald Shipman
Box?
Very cheap hinges the welds broke I think due to pushrod Pressure Very disappointed I removed it and junked it
0 people found this helpful
Customer Service Reply: Dear Valued Customer,We sincerely appreciate you sharing your shopping experience with us. Our aim is to offer quality products at affordable prices, and we truly value you taking the time to share your thoughts. Our goal is to make great products accessible without compromising on quality. Please rest assured that we will carefully review your comments and take them into consideration as we work to enhance our services.We have created a ticket for you to follow up on this with you. Our customer support team will contact you via email and provide updates until all concerns are solved. Please check your inbox promptly for our messages.
John Unger John Unger
Customer service
This product gets a 1 star rating from me because of how this box was put together. I have been waiting on proper reply from customer service about the lid not seated properly and the response was "remove the lid"
0 people found this helpful
Customer Service Reply: We have received your ticket regarding this issue. Our customer support team will follow up on your problem within 24 hours and continue assisting until all your needs are resolved. Please keep an eye on the ticket responses and email notifications.
K K
Box
Cheaply made and locks junk.!!!!……………..@.@.’zmmzmznznznznznznznznznznznznznznznznznznznznznzn zen nn n
0 people found this helpful
Customer Service Reply: "Hello, We’re sorry to hear about your experience, and we truly value your feedback. A support ticket has been created so our customer service team can follow up with you directly. They will reach out via email and keep you updated until the issue is fully resolved. Please check your inbox for our messages. Thank you for giving us the chance to make things right."
edouard edouard
Vente caisse a outil remorque
le produit ne respecte pads les démentions Françaises inscrites!!! Tres difficile pour se faire rembourser !!!! dommage bon produit
0 people found this helpful
Customer Service Reply: Nous avons bien reçu votre demande concernant ce problème. Notre équipe d'assistance client prendra en charge votre demande dans les 24 heures et vous accompagnera jusqu'à la résolution complète de votre problème. Veuillez consulter régulièrement les réponses à votre demande et vos notifications par e-mail.
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Service-Tec Arne Madsen Service-Tec Arne Madsen
Firma
Meget dårlig transport er bestilt d. 12. okt. og er endnu ikke kommet d. 20 okt. men pengene er trukket
0 people found this helpful
Customer Service Reply: Vi har bemærket, at det problem, du rapporterede, er blevet løst via e-mail. Vi er glade for, at dit problem blev behandlet hurtigt. Hvis du har yderligere spørgsmål, er du velkommen til at kontakte os igen. Vi beklager også oprigtigt den utilfredsstillende logistikoplevelse, du oplevede. Vi har bemærket dette problem og vil give det tilbage til vores logistikpartner for at optimere leveringsprocessen. Tak for din feedback, det hjælper os med at forbedre vores tjenester.
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Toolbox Toolbox
Toolbox
Cheap, thin, not heavy duty enough
0 people found this helpful
Customer Service Reply: Dear valued customer, Thank you for sharing your feedback. Please accept our apologies for any inconvenience. For immediate assistance, reach out through our online "Contact Us" page—our after-sales team is ready to help. We appreciate your understanding.

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