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VEVOR Trailer Tongue Box, Aluminum Alloy Diamond Plate Tongue Box Tool Chest, Heavy Duty Trailer Box Storage with Lock and Keys, Utility Trailer Tongue Box for Pickup Truck, RV, Trailer, 29"x16.2"x18"

Customer Reviews for VEVOR Trailer Tongue Box, Aluminum Alloy Diamond Plate Tongue Box Tool Chest, Heavy Duty Trailer Box Storage with Lock and Keys, Utility Trailer Tongue Box for Pickup Truck, RV, Trailer, 29"x16.2"x18"

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339 reviews
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Jerry Jerry
Trailer tongue box
Excellent built box. Fits the tongue of my trailer perfectly. And perfect size. Only 1 major flaw. It doesn't stay closed unless you lock it with the key. So you always need the key. To open it. Or close it. If you don't lock it with the key. The hydraulic arm will open the cover.
0 people found this helpful
Customer Service Reply: Dear valued customer, Thank you for sharing your feedback. Please accept our apologies for any inconvenience. For immediate assistance, reach out through our online "Contact Us" page—our after-sales team is ready to help. We appreciate your understanding.
john massaro john massaro
Box
I try to return it but no luck yet they have not text me back yet it good quality but to small need big one it well built
0 people found this helpful
Customer Service Reply: To our valued customer, thank you for being patient and cooperative. We’re actively working to resolve your concerns and are dedicated to finding a solution that meets your needs. Please check your ticket and email periodically to stay updated on the progress. If you need further help or have additional questions, don’t hesitate to contact us.
Nic Nic
Mr
Coffre intéressant mais d'une solidité moyenne. On verra sur le long terme. Je ne suis pas certain de l'étanchéité du couvercle. Il est a noter que le couvercle ne s'ouvre qu'avec la clé.
0 people found this helpful
Customer Service Reply: Dear valued customer, Thanks for your feedback. We’re sorry for any trouble you’ve faced. Our after-sales team is available for fast help via our "Contact Us" page online. We truly appreciate your understanding.
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Glenn Glenn
R
R 2 R 2 R 2
I am happy with the product. Extremely unhappy with the shipping and with Vevor's handling of shipping damage at this point. The item arrived damaged and to this point Vevor has not resolved the issue. When you purchase a new item you expect it to arrive undamaged.
3 people found this helpful
Customer Service Reply: We sincerely apologize for the inconvenience you experienced with the delivery. We have reported this issue to our logistics partner so they can work on improving the process.In the meantime, we have created a support ticket for you. Our customer service team will contact you by email and keep you updated until the matter is fully resolved. Please check your inbox for our messages.
Greg Greg
Top doesn’t close all the way.
Top doesn’t close all the way.  2
Cheaply made. The top does not close all the way which is going to allow water to intrude into the box thus defeating the purpose of the box.
0 people found this helpful
Customer Service Reply: We sincerely apologize for the inconvenience this has caused you.We’ve received your ticket and maintained communication about this issue. We’re currently requesting detailed info via email to resolve it and await your response. Rest assured we’ll follow up until fully resolved,please monitor ticket replies and email alerts.
Émilie Émilie
Déçu traces de rouilles
Après seulement un an d'utilisation rouillé déjà à deux endroits souhaitant joindre des photos le commentaire de permet de mettre des images (trop de pixels)
0 people found this helpful
Customer Service Reply: Nous avons bien reçu votre demande concernant ce problème. Notre équipe d'assistance client prendra en charge votre demande dans les 24 heures et vous accompagnera jusqu'à la résolution complète de votre problème. Veuillez consulter régulièrement les réponses à votre demande et vos notifications par e-mail.
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Mick Mick
Mr
didnt complete delivery was sent back to dist centre -I reordered and am now waiting a long time for the second attempt-not before xmas - wish me luck !!
0 people found this helpful
Shane Shane
Junk.
Welds were broken when I opened the lid. This is Vevots response when I contacted them. “It just needs to be rewelded.”
0 people found this helpful
Customer Service Reply: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
Glenn Glenn
Mechanic
This box is complete junk, lock assembly , lock striker keeps bending away , so it wont keep the lid down to keep the water out, next the construction of this box. Pop rivets an sealant, yep, nothing welded , an its built out of like 22 to 24 guage metal. 250.00 an complete junk
0 people found this helpful
Customer Service Reply: Dear valued customer, We sincerely apologize for the inconvenience this has caused you.We’ve received your ticket and maintained communication about this issue. We’re currently requesting detailed info via email to resolve it and await your response. Rest assured we’ll follow up until fully resolved,please monitor ticket replies and email alerts.
Jake Jake
Box out of square and customer service sucks
Save yourself the headache and buy something else- box was out of square by almost 1/4”, also didn’t work for my trailer because where I could mount it the jack handle hits. 14k trailer. I’m almost on day 5 of trying to return it and Vevors customer service is terrible!!! Taking forever to get this thing returned… so do yourself a favor and buy something else
0 people found this helpful
Customer Service Reply: Dear valued Customer,we have received your ticket regarding this issue and have been in continuous communication with you about it.We have provided a solution to you via email and are now awaiting your feedback. Please rest assured that we will keep following up until the problem is fully resolved. Kindly monitor the ticket responses and email alerts.

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