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VEVOR Telescoping Ladder A Frame, 20.5 FT Compact Aluminum Extension Ladder, Multi-Function Portable Collapsible RV Ladder, Telescopic Ladder for Homework Stairs Indoor Outdoor Roof, 330lb Load

Customer Reviews for VEVOR Telescoping Ladder A Frame, 20.5 FT Compact Aluminum Extension Ladder, Multi-Function Portable Collapsible RV Ladder, Telescopic Ladder for Homework Stairs Indoor Outdoor Roof, 330lb Load

6.2 m
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Customer Reviews

4 Out of 5
Based on 140 reviews
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140 Reviews
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Jay E. Jay E.
Bends a bit but seems stable.
5.8 m
I'd give this ladder a very good. It is lightweight and easy to adjust. The telescoping function along with the ability to use it as a step ladder or a straight extension ladder make it quite versatile. It does flex a bit when you have it all the way extended which made me a little uncomfortable, but I didn't have any issues in that mode. I used it at full extension during house painting and was at the max height for extended periods. My ladder is the 20' model, and I weigh about 220 pounds.
0 people found this helpful
David David
owner
4.0 m
Good ladder for the price only need a smaller extra multi ladder as I have a few larger version of similar
0 people found this helpful
Jack Jack
ok
3.3 m
the lock thing, easy to break. other than that, all good
0 people found this helpful
ba*** ba***
Lichter nodig
4.0 m
Goed allen ik heb andere model en betere sterkere kwaliteit nodig en lichter.
0 people found this helpful
Customer Service Reply: Hallo! Het spijt ons enorm te horen dat u een teleurstellende ervaring heeft gehad met onze aftersales en klantenservice; we nemen uw feedback zeer serieus. Hartelijk dank dat u dit heeft aangekaart; uw input is essentieel om dit op te lossen en onze dienstverlening te verbeteren. We hebben gezien dat het door u gemelde probleem inmiddels via e-mail is opgelost. We zijn blij dat uw kwestie snel is afgehandeld. Mocht u nog vragen hebben, neem dan gerust opnieuw contact met ons op.
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Jose Angel Jose Angel
defectos
4.0 m
defectos 3
La escalera me ha llegado con un peldaño defectuoso, aparentemente de fabrica, ya que la caja estaba sin roturas, pero si un peldaño chafado.
1 people found this helpful
Customer Service Reply: Hemos creado un ticket para que podamos dar seguimiento a este problema. Nuestro equipo de atención al cliente se comunicará con usted por correo electrónico y le informará sobre las novedades hasta que se resuelva el problema. Por favor, revise su bandeja de entrada lo antes posible para ver nuestros mensajes.
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laddgv86 laddgv86
Broke
6.2 m
First three steps spot welded on. Broke off and fell weigh 180lbs
0 people found this helpful
Customer Service Reply: Hello! We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
Yarra Yarra
Not safe to use
3.3 m
Not safe to use 1 Not safe to use 1
Dangerous product. Should be recalled. Two bottom steps are held with very weak welds and broke clean when stepped on. I'm 190 lbs. How did this even pass QA?
0 people found this helpful
pierre chavanel pierre chavanel
Mauvaises soudures
4.5 m
2 barreaux de dessoudés après 2 semaines d'utilisation. Les soudures sont de très mauvaises qualitées
2 people found this helpful
Customer Service Reply: Nous avons créé un ticket pour vous permettre de suivre ce problème. Notre équipe d'assistance client vous contactera par e-mail et vous tiendra informé(e) jusqu'à la résolution du problème. Veuillez consulter régulièrement votre boîte de réception.
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Ch*** Ch***
Light, easy to use, and flimsy
4.5 m
Lightweight and very smooth extension and folding. BUT... the material is flimsy and not safe to use at full extension. Should be sold as a 10ft ladder with 250lb, not a 15.5ft ladder. At the alledged 330lb load rating, it should be sold as a 6ft ladder.
1 people found this helpful
Customer Service Reply: Dear Valued Customer, Thank you for taking the time to share your experience with us. We're sorry to hear that our product didn't meet your expectations, and we completely understand how frustrating that can be. We've created a support ticket for your case, and our customer support team will be reaching out to you via email soon. They'll keep you updated throughout the process until the issue is resolved. Please check your inbox promptly for our messages.
Manuel Manuel
RECLAMACION NO RECEPCION DE ESCALERA
4.0 m
NO LA HE RECIBIDO
0 people found this helpful
Customer Service Reply: Hemos notado que el problema que reportó se resolvió mediante comunicación por correo electrónico. Nos complace que su problema se haya atendido con prontitud. Si tiene alguna otra consulta, no dude en contactarnos nuevamente. Asimismo, le pedimos disculpas por la experiencia logística insatisfactoria que tuvo. Hemos tomado nota de este problema y lo comunicaremos a nuestro socio logístico para optimizar el proceso de entrega. Gracias por sus comentarios, que nos ayudan a mejorar nuestros servicios.

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