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VEVOR Synthetic Winch Rope, 9.5 mm x 25.91 m 12,020 kg Synthetic Winch Line Cable Rope with Protective Sleeve + Forged Winch Hook + Pull Strap, Universal Fit for SUV, Large Off-Road Vehicle, Truck

Customer Reviews for VEVOR Synthetic Winch Rope, 9.5 mm x 25.91 m 12,020 kg Synthetic Winch Line Cable Rope with Protective Sleeve + Forged Winch Hook + Pull Strap, Universal Fit for SUV, Large Off-Road Vehicle, Truck

25.91 m
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Customer Reviews

4 Out of 5
Based on 214 reviews
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214 Reviews
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Jd hog Jd hog
Junk
15.24 m
Snapped on my 18 can am 800 trying to pull it up a hill
0 people found this helpful
Customer Service Reply: Thank you for your feedback. We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
Worthless customer service Worthless customer service
Worthless customer service
30.48 m
It's completely idiotic that they sent me a request to review a product I never got. The shipper chosen by vevor wanted vevor to contact them and they just never did. I did get a refund but not impressed at all.
1 people found this helpful
Customer Service Reply: Hello! We have noticed that the issue you reported has been resolved. We are pleased that your problem was addressed. Howevere, We sincerely apologize for the unsatisfactory logistics experience you encountered. We have noted this issue and will feed it back to our logistics partner to optimize the delivery process. Thank you for your feedback, which helps us improve our services.
Daniel Daniel
Terrible purchase experience
I have used Vecor before but this time the item never arrived. Customer service asked me to wait for 3 weeks even though the tracking number wasn’t even showing item picked up. I would have expected them to initiate a new shipment instead of keeping my money on their system for 3 weeks and never getting the product.
0 people found this helpful
Customer Service Reply: We sincerely apologize for the unsatisfactory logistics experience you encountered.We've checked and seen that the matter was resolved on your latest Ticket. We have noted this issue and will feed it back to our logistics partner to optimize the delivery process. Thank you for your feedback, which helps us improve our services.
Lou Burkhardt Lou Burkhardt
Disappointed buyer
15.24 m
I never received the winch line kit, even though tracking shows it was delivered
0 people found this helpful
Customer Service Reply: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.

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