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VEVOR Suction Pool Cleaner, Automatic Pool Vacuum Cleaner, Suction Side Automatic Pool Cleaner, Suction Vacuum Pool Sweeper with 2 Wheels, for In-ground Pool and Above-ground Pool Up to 20 x 40 ft

Customer Reviews for VEVOR Suction Pool Cleaner, Automatic Pool Vacuum Cleaner, Suction Side Automatic Pool Cleaner, Suction Vacuum Pool Sweeper with 2 Wheels, for In-ground Pool and Above-ground Pool Up to 20 x 40 ft

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Customer Reviews

3 Out of 5
Based on 47 reviews
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40 reviews
Jason Jason
Doesn't work
I have tried this several times to get it to work and it doesn't I fill the hose with water then attach hose to cleaner drop it down then attach to skimmer the thing just sits there doesn't move at all then when you try to return it you have a hard time I just bought this last week
1 people found this helpful
Customer Service Reply: We have received your ticket regarding this issue. Our customer support team will follow up on your problem within 24 hours and continue assisting until all your needs are resolved. Please keep an eye on the ticket responses and email notifications.
Chris Hoopes Chris Hoopes
Didn't work at all
Don't buy it unless you have a pump higher than .33hp
0 people found this helpful
Customer Service Reply: Dear Valued Customer, We sincerely appreciate you sharing your shopping experience with us. Please rest assured that we will carefully review your comments and take them into consideration as we work to enhance our services. Thank you for your valuable feedback,it helps us improve and continue serving you better. Please, if you need more help, please head to our ""Contact Us"" page online,look for it in the bottom navigation bar. Submit a ticket there for any unresolved issues, and our after-sales team will work to resolve things quickly. We appreciate your understanding.
Nacho76 Nacho76
Owner
Doesn’t work at all. Just sits in one place.
0 people found this helpful
Customer Service Reply: Dear Valued Customer,we appreciate you sharing your shopping experience with us.We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
John John
Pool cleaner
It would just drive in circles an when I complained they wanted a video which I didn't know how to download then when I finally had my daughter help me they said they couldn't do anything for me so don't buy this pool cleaner it's junk
0 people found this helpful
Customer Service Reply: Dear valued customer,We’re sorry for any inconvenience this has brought.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
Billy Billy
Not Worth 20 Bucks
Absolute piece of garbage!
0 people found this helpful
Customer Service Reply: Thank you for your feedback. We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
George Burnz George Burnz
Not highly recommended
I was really hoping for the best but unfortunately it was a huge let down. Getting it to go was frustrating! And when it did, it wasn't the best cleaner. This was my experience I hope that yours is better. I would recommend it for light duty cleaning.
0 people found this helpful
Customer Service Reply: Dear valued customer, Thank you for sharing your concerns. We’re sorry for any inconvenience this has brought. For more help, please head to our "Contact Us" page online,look for it in the bottom navigation bar. Submit a ticket there for any unresolved issues, and our after-sales team will work to resolve things quickly. We appreciate your understanding.
ERIC ERIC
Not impressed
Standard above ground pool pumps will not be strong enough for this product, read the fine print. I had to cover one of my pumps suction inlets to get it to even move. Product also stated it would not leave black streaks, also not true. It got stuck on the protective mat that is under my stairs, at the bottom of my pool, and I now have two black marks on the mat. Did not work in my 18' pool as I expected/anticipated it would.
0 people found this helpful
Customer Service Reply: "Hello, We’re sorry to hear about your experience, and we truly value your feedback. A support ticket has been created so our customer service team can follow up with you directly. They will reach out via email and keep you updated until the issue is fully resolved. Please check your inbox for our messages. Thank you for giving us the chance to make things right."
Gary Zaino Gary Zaino
Pool cleaner
Not as described does not climb the walls the suction power is terrible. Don’t waste your time and money. That’s what you get for the price.
1 people found this helpful
Customer Service Reply: Dear valued customer,Thank you for your feedback. We’re very sorry to hear about the difficulties you faced with the product.For more help, please head to our "Contact Us" page online,look for it in the bottom navigation bar. Submit a ticket there for any unresolved issues, and our customer support team will contact you via email and provide updates until the problem is solved.We appreciate your understanding.
John Booth John Booth
Bad customer service
Cheap product
0 people found this helpful
Customer Service Reply: Thank you for sharing your feedback! We aim to offer high-quality products at affordable prices, and we truly appreciate you taking the time to share your thoughts. Our goal is to make great products accessible without compromising on quality, and we’re always working to improve. If there’s anything specific you feel could be better, please head to our Contact Us page, which you can find in the bottom navigation bar of our website. Submit a ticket there, and our customer support team will reach out to you via email with updates until the issue is fully resolved. Thank you for your understanding and support.
Don Don
Suction pool cleaner will not work with my pool. Irregular shape.
Support was good. But this cleaner will just not work with my pool. Was told that the pool is an irregular shape. 10 mins in and it gets stuck at a small step. Went with a standard vacuum.
0 people found this helpful
Customer Service Reply: Thank you for your feedback. We’re sorry to hear the cleaner didn’t work as expected with your pool setup. Pool shapes and features can sometimes affect how certain models perform. We’re glad our support team could assist, and we appreciate you taking the time to share your experience.

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