Customer Reviews for VEVOR Storage Shelves, 2000 lbs, 5 Tier Heavy Duty Garage Shelving, 16" D x 36" W x 72" H Adjustable Metal Shelves for Industrial Shelving Unit Utility Shelf, for Kitchen, Warehouse, Basement, Black
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Verified Purchase
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Overpriced
20x40x60 inch 4 Layers
There's absolutely no way that I would ever put $2,400 lb as they say it's rated for built flimsy and overpriced
0 people found this helpful
Store owner
This is the third shelf in arrow that has arrived damaged. I was majorly damaged and still shipped out with old tape and a patch on the box.
0 people found this helpful
customer
Abysmal customer service. Your staff left out one leg of my 5 storage racks. I have sent numerous emails, pictures with no resolution. I will never buy a Vevor product again.
Rocco
0 people found this helpful
Frustrating Experience
20x40x60 inch 4 Layers
I purchased this shelving unit and after waiting a couple weeks to arrive I discovered it was missing a vertical support piece. I reached out to Vevor and was informed they had to do an internal investigation which could take several days. After a few days they said they would finally ship a replacement piece and after fighting they offered a $20 discount for the delay. After a few days I was finally informed that they could not provide me with the piece required and offered me a few more dollars as compensation and I was told to source the part myself. After fighting with them for the next two weeks I was finally able to receive a full refund on the item. Most times I would receive only one message a day and when I asked to be able to speak with someone my request was ignored. I now have half the size of shelf I required for my garage as I have yet to be able to find a piece suitable to complete the unit. Do better Vevor!!
1 people found this helpful