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VEVOR Steel Toe Work Boots, UK Size 11, Waterproof Moc Toe Work Boots for Men, Slip-Resistant Work Boot, Lightweight and Breathable EVA Rubber Sole Mens Boots for Industry Construction, Brown

Customer Reviews for VEVOR Steel Toe Work Boots, UK Size 11, Waterproof Moc Toe Work Boots for Men, Slip-Resistant Work Boot, Lightweight and Breathable EVA Rubber Sole Mens Boots for Industry Construction, Brown

Size 11 MOC

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Don Don
Ok boots
Size 11 Normal
Boots are ok quality .
0 people found this helpful
Customer Service Reply: Hi there! We really appreciate you sharing your shopping experience with us. It means a lot for helping us improve. Thanks again for your valuable input!
Client Client
Client
Size 10 MOC
Client 1 Client 1
Rozmiar produktu okazał się niezgodny z informacjami podanymi w tabeli rozmiarów, co zostało potwierdzone fizycznie po otrzymaniu zamówienia. Reklamacja, mimo deklarowanej w ofercie „bezproblemowej” procedury zwrotu, ciągnęła się przez kilka tygodni. Zamiast prostej wymiany lub szybkiego zwrotu, otrzymywałem kolejne propozycje częściowych rekompensat, co tylko wydłużało cały proces. W trakcie reklamacji cena właściwego rozmiaru wzrosła dwukrotnie, przez co po zwrocie środków nie miałem już możliwości zakupu produktu na pierwotnych warunkach. Ostatecznie pełny zwrot został dokonany, jednak sposób prowadzenia sprawy i przerzucanie odpowiedzialności na klienta pozostawiają bardzo negatywne wrażenie. Produkt być może jest w porządku, ale obsługa posprzedażowa i rzetelność informacji o rozmiarach zdecydowanie nie.
2 people found this helpful
Customer Service Reply: Otrzymaliśmy Państwa zgłoszenie dotyczące tego problemu. Nasz zespół obsługi klienta zajmie się Państwa sprawą w ciągu 24 godzin i będzie nadal udzielał pomocy, aż do momentu rozwiązania wszystkich Państwa problemów. Prosimy o śledzenie odpowiedzi na zgłoszenia i powiadomień e-mail.
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Adam Adam
Steel toe boots
Size 8 MOC
Not a bad product. The condition is extremely poor tho. Boots look like factory seconds. There are Multiple Scratches, cuts , scuffs and and small rips over both boots . The condition overall if very poor.
0 people found this helpful
Customer Service Reply: We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
TinaE TinaE
never received don't know how to contact seller
Size 11 Normal
I purchased three items - 1 ground screw and 2 pairs of boots. I assume they were shipped in three separate packages, because I got the ground-screw but never received the boots. The track-your-order feature says these were "returned to sender". I can't figure out how to contact customer service . I would still like to get the boots, or at least some of my money back!
0 people found this helpful
Customer Service Reply: We sincerely apologize for the inconvenience you experienced with the delivery. We have reported this issue to our logistics partner so they can work on improving the process.In the meantime, we have created a support ticket for you. Our customer service team will contact you by email and keep you updated until the matter is fully resolved. Please check your inbox for our messages.
TinaE TinaE
never received don't know how to contact seller
Size 8 Normal
I purchased three items - 1 ground screw and 2 pairs of boots. I assume they were shipped in three separate packages, because I got the ground-screw but never received the boots. The track-your-order feature says these were "returned to sender". I can't figure out how to contact customer service . I would still like to get the boots, or at least some of my money back!
0 people found this helpful
Customer Service Reply: We sincerely apologize for the inconvenience you experienced with the delivery. We have reported this issue to our logistics partner so they can work on improving the process.In the meantime, we have created a support ticket for you. Our customer service team will contact you by email and keep you updated until the matter is fully resolved. Please check your inbox for our messages.
Sáez Barbera Construcciones S.L Sáez Barbera Construcciones S.L
Botas
Size 9.5 MOC
Donde esta mi pedido
0 people found this helpful
Customer Service Reply: Hemos recibido su ticket y nos hemos mantenido en contacto con usted para resolver este problema. Le solicitamos información detallada por correo electrónico para resolverlo y esperamos su respuesta. Le garantizamos que le daremos seguimiento hasta que se resuelva por completo. Por favor, revise las respuestas a los tickets y las alertas por correo electrónico.
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