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VEVOR Garden Utility Trailer, 17 Cu. Ft & 600lbs Capacity, ATV UTV Hauling Trailer, Tow Behind Steel Dump Cart with 16" Tires, Hand Pull or Foot Pedal, Heavy Duty Yard Trailers for Lawn Mower Tractor

Customer Reviews for VEVOR Garden Utility Trailer, 17 Cu. Ft & 600lbs Capacity, ATV UTV Hauling Trailer, Tow Behind Steel Dump Cart with 16" Tires, Hand Pull or Foot Pedal, Heavy Duty Yard Trailers for Lawn Mower Tractor

272 kg 0.48 m³ Steel

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Richard Anderson Richard Anderson
Pathetic and disappointed at customer service
725 kg 0.62 m³ Steel
The box i recieved has tons of missing parts has horrible customer service as i need parts to put this together.i am missing item #3 which makes it impossible to assemble without. This is absolutely pathetic!!
2 people found this helpful
Customer Service Reply: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
Nick Nick
Missing parts
340 kg 0.42 m³ Steel
Received product with the box absolutely ripped apart, some panels were dented, no big deal. I put it all together and it was missing some parts. I have reached out to customer service multiple times to get those missing parts sent to me and they just keep telling me I will get a response in a day or so......it has been over a week and nothing. I doubt I will be getting these parts ever.
1 people found this helpful
Customer Service Reply: We have received your ticket regarding this issue. Our customer support team will follow up on your problem within 24 hours and continue assisting until all your needs are resolved. Please keep an eye on the ticket responses and email notifications.
Jamie Tallerico Jamie Tallerico
Junk
340 kg 0.42 m³ Steel
Had to drill out several holes and corner brackets don't line up at all beware.4 hours to assemble something that should have taken 1 hour. Caution, caution 🚫🚫🚫🚫
1 people found this helpful
Customer Service Reply: We have received your ticket regarding this issue and have been in continuous communication with you about it. We have provided a solution to you via email . Please rest assured that we will keep following up until the problem is fully resolved. Kindly monitor the ticket responses and email alerts.
Sal Sal
Junk
340 kg 0.42 m³ Steel
Extremely thin steel. Cannot hold nearly the capacity that is advertised. Metal twisted and bent the first time I used it. Wish I could get my money back
1 people found this helpful
Customer Service Reply: "Hello, We’re sorry to hear about your experience, and we truly value your feedback. A support ticket has been created so our customer service team can follow up with you directly. They will reach out via email and keep you updated until the issue is fully resolved. Please check your inbox for our messages. Thank you for giving us the chance to make things right."
TR TR
Missing
800 kg 0.79 m³ Steel
Never showed up and requested refund
1 people found this helpful
Customer Service Reply: Dear valued customer,we’re truly sorry to hear you had a disappointing experience with our after-sales and customer service, and we take your feedback seriously. We’ll immediately pass your concerns to our customer service and after-sales teams to drive improvements. If there’s anything further you need or if you have any additional questions, please feel free to reach out. We’re always here to help and want to ensure that everything is to your satisfaction.Please head to our "Contact Us" page online,look for it in the bottom navigation bar. Submit a ticket there,and our customer support team will contact you via email and provide updates until the problem is solved. We appreciate your understanding.
Daryl Daryl
Bad shipping company and poor customer communication
800 kg 0.79 m³ Steel
This is not a review of the trailer as I never received it. I ordered this and it was shipped from LA to Sacramento via Pilot Freight. It then sat in Sacramento for over a week. I'm 2 hours away. Pilot never called to schedule a delivery and their online scheduling tool would not work. I finally called Pilot and got them to schedule a delivery. On that day, they never called. I called them in the afternoon and was told sorry, there was a delay with another item on that truck and my item will be delivered the next day. I sent a comment Vevor Customer service to tell them about the shipping issue and ended with saying it will be delivered tomorrow. I got what seemed like an autobot response offering $15 refund for my trouble. Then an hour later, another seemingly automated email saying my package is lost and Vevor is refunding the full order amount. The next morning , the shipper had "customer refused" on the tracking #. Long story short, companies don't communicate effectively any more and I should have saved my comments for after delivery. Lesson learned. I ordered the exact same trailer from Walmart the next day for $50 cheaper. This time it shipped via Pilot from Georgia (all the way across the country!). It was delivered on time without any hassles. Go figure.
1 people found this helpful
Customer Service Reply: Dear valued customer,We sincerely apologize for the unsatisfactory logistics experience you encountered.We have noted this issue and will feed it back to our logistics partner to optimize the delivery process. If there’s anything further you need or if you have any additional questions, please feel free to reach out. We’re always here to help and want to ensure that everything is to your satisfaction.Please head to our "Contact Us" page online,look for it in the bottom navigation bar. Submit a ticket there,and our customer support team will contact you via email and provide updates until the problem is solved. We appreciate your understanding.
Joe Joe
VEVOR Heavy Duty ATV Trailer Steel Dump Cart, 750-Pound 15 Cubic Feet, Garden Utility Trailer with Removable Sides for Riding Lawn Mower Tractor
340 kg 0.42 m³ Steel
Disappointed! Very flimsy metal. You get what you pay for...
2 people found this helpful
Customer Service Reply: Dear valued customer, Thanks for your feedback. Sorry for any inconvenience. "Contact Us" online for quick help from our after-sales team. We appreciate your understanding.
michel michel
purchase
340 kg 0.42 m³ Steel
very dissapointed it came damaged and got bad service and im stuck with something that i may not be able to enjoyso i dont think i will buy from vevor again im sorry to say
1 people found this helpful
Customer Service Reply: Dear esteemed customer, we’re grateful for your patience and cooperation. Our team is putting in every effort to address your concerns and is striving to find a solution that satisfies you. Make sure to check your ticket and email regularly to stay updated on the progress. For additional questions or assistance, feel free to reach out anytime.

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