Customer Reviews for VEVOR Garden Utility Trailer, 17 Cu. Ft & 600lbs Capacity, ATV UTV Hauling Trailer, Tow Behind Steel Dump Cart with 16" Tires, Hand Pull or Foot Pedal, Heavy Duty Yard Trailers for Lawn Mower Tractor
272 kg 0.48 m³ Steel
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Pathetic and disappointed at customer service
725 kg 0.62 m³ Steel
The box i recieved has tons of missing parts has horrible customer service as i need parts to put this together.i am missing item #3 which makes it impossible to assemble without. This is absolutely pathetic!!
2 people found this helpful
Missing parts
340 kg 0.42 m³ Steel
Received product with the box absolutely ripped apart, some panels were dented, no big deal. I put it all together and it was missing some parts. I have reached out to customer service multiple times to get those missing parts sent to me and they just keep telling me I will get a response in a day or so......it has been over a week and nothing. I doubt I will be getting these parts ever.
1 people found this helpful
Junk
340 kg 0.42 m³ Steel
Had to drill out several holes and corner brackets don't line up at all beware.4 hours to assemble something that should have taken 1 hour. Caution, caution 🚫🚫🚫🚫
1 people found this helpful
Junk
340 kg 0.42 m³ Steel
Extremely thin steel. Cannot hold nearly the capacity that is advertised. Metal twisted and bent the first time I used it. Wish I could get my money back
1 people found this helpful
Missing
800 kg 0.79 m³ Steel
Never showed up and requested refund
1 people found this helpful
Bad shipping company and poor customer communication
800 kg 0.79 m³ Steel
This is not a review of the trailer as I never received it. I ordered this and it was shipped from LA to Sacramento via Pilot Freight. It then sat in Sacramento for over a week. I'm 2 hours away. Pilot never called to schedule a delivery and their online scheduling tool would not work. I finally called Pilot and got them to schedule a delivery. On that day, they never called. I called them in the afternoon and was told sorry, there was a delay with another item on that truck and my item will be delivered the next day. I sent a comment Vevor Customer service to tell them about the shipping issue and ended with saying it will be delivered tomorrow. I got what seemed like an autobot response offering $15 refund for my trouble. Then an hour later, another seemingly automated email saying my package is lost and Vevor is refunding the full order amount. The next morning , the shipper had "customer refused" on the tracking #. Long story short, companies don't communicate effectively any more and I should have saved my comments for after delivery. Lesson learned. I ordered the exact same trailer from Walmart the next day for $50 cheaper. This time it shipped via Pilot from Georgia (all the way across the country!). It was delivered on time without any hassles. Go figure.
1 people found this helpful
VEVOR Heavy Duty ATV Trailer Steel Dump Cart, 750-Pound 15 Cubic Feet, Garden Utility Trailer with Removable Sides for Riding Lawn Mower Tractor
340 kg 0.42 m³ Steel
Disappointed! Very flimsy metal. You get what you pay for...
2 people found this helpful
purchase
340 kg 0.42 m³ Steel
very dissapointed it came damaged and got bad service and im stuck with something that i may not be able to enjoyso i dont think i will buy from vevor again im sorry to say
1 people found this helpful