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VEVOR Staircase Metal Balusters, 44'' x 1/2" Galvanized Steel Decorative Banister Spindles, 10 Pack Deck Baluster with Hollow Single Baskets, Twists, Spiral Stair Railing w/ Shoes & Screws

Customer Reviews for VEVOR Staircase Metal Balusters, 44'' x 1/2" Galvanized Steel Decorative Banister Spindles, 10 Pack Deck Baluster with Hollow Single Baskets, Twists, Spiral Stair Railing w/ Shoes & Screws

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Customer Reviews

3 Out of 5
Based on 18 reviews
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18 reviews
Ingster45 Ingster45
I AM SO EXCITED!
I LOVE Vevor! The steel balusters are absolutely amazing. I can't wait for them to be installed in the hall railing and staircase railing. The quality for the price is exceptional. Check Vevor before you buy anywhere else. You may pay more for quality that's sub par. I will definitely be purchasing again soon!
0 people found this helpful
DAVID DAVID
Spiral Balusters
These balusters worked well in the end and look really good. They were easy to cut down to size but a bit fiddly to fit in and install shipshape.
0 people found this helpful
Mrs G Mrs G
Owner
S-Type 5 Pieces
Love the decor... Well packaged to ensure no damage during shipping. Just hoped the material was more durable. A little flimsy...🤷🏾‍♀️
0 people found this helpful
sh*** sh***
They will not get back to you or answer your questions
Terrible purchase. Bought as a 16 pack only received 10 on the 4 packs I bought.
0 people found this helpful
Customer Service Reply: Thank you for your feedback. We sincerely apologize for the inconvenience caused by the issue you encountered. We have assigned a specialist to reach out to you via support ticket #[Ticket Number 464087090341888] within 48 hours to provide an appropriate solution. Please check the email address associated with your order and reply to us there.
Roger Roger
not a 16 pack
product is nice, attractive and of high quality. however, it comes in packs of 10 not 16 as advertised. This greatly delayed my project because I had to wait for another order. Related: The angle adjustable mounts come in packs of 50, so using 2 per baluster means you need 1 1/2 orders the 10 balusters per pack. The math does not add up and there will be extra something.
0 people found this helpful
Customer Service Reply: "Hello, We’re sorry to hear about your experience, and we truly value your feedback. A support ticket has been created so our customer service team can follow up with you directly. They will reach out via email and keep you updated until the issue is fully resolved. Please check your inbox for our messages. Thank you for giving us the chance to make things right."
Redhead90 Redhead90
Garbage
The welds are half way ground off which looks terrible. There is not one piece of the 10 that I bought that were straight nor square. If you buy these and try to return them, they will deny your return.
0 people found this helpful
Customer Service Reply: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
Laurno Laurno
Owner
Rusted immediately. Poorly made. NOT suitable for outdoor use. I have to seal all the corners where the welds were sloppy with open gaps
1 people found this helpful
Customer Service Reply: Thank you for your feedback. We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
zeeshan zeeshan
not good
not for inside use the railing and the shoe which have to buy seperate only fit 1/8 inside which is not steady
0 people found this helpful
Customer Service Reply: Thank you for sharing your feedback. If there’s anything further you need or if you have any additional questions, please feel free to reach out. We’re always here to help and want to ensure that everything is to your satisfaction.Please head to our "Contact Us" page online,look for it in the bottom navigation bar. Submit a ticket there,and our customer support team will contact you via email and provide updates until the problem is solved.We appreciate your understanding.

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