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VEVOR Stair Climbing Cart, 440 lbs Capacity Stair Climber Hand Truck and Dolly, Heavy-Duty Folding Trolley Cart with Dual Handle, 6 Wheels & 2 Elastic Ropes for Home Office Shopping Moving Warehouse

Customer Reviews for VEVOR Stair Climbing Cart, 440 lbs Capacity Stair Climber Hand Truck and Dolly, Heavy-Duty Folding Trolley Cart with Dual Handle, 6 Wheels & 2 Elastic Ropes for Home Office Shopping Moving Warehouse

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Customer Reviews

4 Out of 5
Based on 61 reviews
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61 Reviews
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Alan Alan
bose
came in quickly and definitely helps moving things up and down stairs
0 people found this helpful
Snek Snek
Bon produit utile et pratique
Produit utile et pratique conviens moins bien lorsque l'escalier tourne avec des objets très encombrants
0 people found this helpful
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Kristi Kristi
It’s ok
I expected the assembly to be easy to install but when I was putting the caps on the edge to keep the wheels in place… the caps wouldn’t go on and scratched the area making it non refundable. 4 people try to apply force like the instructions said and it wouldn’t work. So we used a towel and a hammer and it did make a dent but it worked. I would not buy this again because it was a bit difficult for me to lug it with water up the stairs. It felt very heavy despite it being a stair stepper.
0 people found this helpful
Customer Service Reply: Dear Valued Customer,We sincerely appreciate you sharing your shopping experience with us. Our aim is to offer quality products at affordable prices, and we truly value you taking the time to share your thoughts. Our goal is to make great products accessible without compromising on quality, and we are always working to improve. If there is anything specific you feel could be better, or if you need further assistance, please visit our "Contact Us" page, which you can find in the bottom navigation bar of our website.You can submit a ticket there, and our customer support team will reach out to you via email with updates until your concern is fully addressed.
Claude Claude
Stars cart
Product so-so. Was expecting better.
1 people found this helpful
Customer Service Reply: We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
Overlookingsea Overlookingsea
Wish it worked
I really wanted this cart to work and put in some time to researching various models online and really needed it just as it arrived. But it is very hard to pull up stairs, the tri-wheel arraignment isn't ratio 'ed correctly and I would have done better with a traditional two wheel version. That said, the ASSY was easy, the construction top notch, and it is really strong and well built. Now, I just need to figure out how to re-engineer it to work the way it should.
0 people found this helpful
Customer Service Reply: Thank you for your feedback. We’re very sorry to hear about the difficulties you faced with the product. Your comments are very valuable to us, and we will make sure to share them with our quality team for improvement. For more help, please head to our "Contact Us" page online,look for it in the bottom navigation bar. Submit a ticket there for any unresolved issues, and our after-sales team will work to resolve things quickly. We appreciate your understanding.
Maikel Maikel
Carrito para subir escaleras VEVOR, carretilla de mano y plataforma
Carrito para subir escaleras VEVOR, carretilla de mano y plataforma 1
No sirvió en el primer día de trabajo de daño por lo q pagué una garantía por una año y espero q me ayuden a resolver este problema ya que preciso uno para trabajar
0 people found this helpful
Customer Service Reply: Estimado cliente: Hemos recibido su ticket referente a este inconveniente y hemos mantenido una comunicación continua con usted al respecto. Le hemos proporcionado una solución por correo electrónico y ahora estamos a la espera de sus comentarios. Tenga la plena seguridad de que seguiremos dando seguimiento al caso hasta que el problema quede completamente resuelto. Le solicitamos amablemente que esté atento a las respuestas del ticket y a las notificaciones por correo electrónico.
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jhon jhon
costumer
dont work very good in the stayrs
0 people found this helpful
Customer Service Reply: Thank you for your feedback. We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
Aaron Aaron
President
One of the wheels broke after the third use, leaving the dolly pretty much useless.
0 people found this helpful
Customer Service Reply: "Hello, We’re sorry to hear about your experience, and we truly value your feedback. A support ticket has been created so our customer service team can follow up with you directly. They will reach out via email and keep you updated until the issue is fully resolved. Please check your inbox for our messages. Thank you for giving us the chance to make things right."
Nathaniel Mauch Nathaniel Mauch
Bad mthrfker
Cheaper made than I would have thought for the price. Definitely can’t handle the 280 lbs rating. Doesnt turn real well but alright for small things.
0 people found this helpful
Customer Service Reply: "Hello, We’re sorry to hear about your experience, and we truly value your feedback. A support ticket has been created so our customer service team can follow up with you directly. They will reach out via email and keep you updated until the issue is fully resolved. Please check your inbox for our messages. Thank you for giving us the chance to make things right."
ed ed
Forget it
A regular dolly with air tires works better on stairs than this. Each wheel bangs hard on every step. Can't understand how this is supposed to help with stairs, it is useless. Maybe if they were bigger air filled tires.
1 people found this helpful
Customer Service Reply: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.

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