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VEVOR Stainless Steel Work Table, 61x91.5 cm Food Prep Table with Backsplash, Commercial Kitchen Workstation with Adjustable Undershelf, Metal Heavy Duty Utility Worktable, for Restaurant Home Outdoor

Customer Reviews for VEVOR Stainless Steel Work Table, 61x91.5 cm Food Prep Table with Backsplash, Commercial Kitchen Workstation with Adjustable Undershelf, Metal Heavy Duty Utility Worktable, for Restaurant Home Outdoor

61x91x89 cm

Customer Reviews

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La La
Horrible customer service…better hope you get all the parts
76x91x97 cm
Ordered 5 of these steel tables for work. One set came without wheels or hardware. I contacted vector to have them send me the wheels and screws/washers that were missing. You’d think I asked for a million dollars. They refuse to ship out the missing wheels and hardware without a photo of the box. I told them the box had a hole (not big enough for wheels to fall out of) but I’d already thrown the box away. They REFUSE to send wheels without a photo. What a joke. Now I have to go find wheels somewhere else which is holding up completing the project and putting me behind schedule. How hard is it to ship missing wheels that weren’t included in the order?? I used to love vevor and this is the first time I experienced an issue with a product but due to their horrible customer service, I’ll be looking for a new place to shop. Oh, most of the tables came dented, too. I didn’t even complain about that. I just wanted the wheels. But they can’t even send a complete unit.
1 people found this helpful
Customer Service Reply: We sincerely apologize for the inconvenience this has caused you.We’ve received your ticket and maintained communication about this issue. We’re currently requesting detailed info via email to resolve it and await your response. Rest assured we’ll follow up until fully resolved,please monitor ticket replies and email alerts.
La La
Horrible customer service…better hope you get all the parts!
76x122x97 cm
Ordered 5 of these steel tables for work. One set came without wheels or hardware. I contacted vector to have them send me the wheels and screws/washers that were missing. You’d think I asked for a million dollars. They refuse to ship out the missing wheels and hardware without a photo of the box. I told them the box had a hole (not big enough for wheels to fall out of) but I’d already thrown the box away. They REFUSE to send wheels without a photo. What a joke. Now I have to go find wheels somewhere else which is holding up completing the project and putting me behind schedule. How hard is it to ship missing wheels that weren’t included in the order?? I used to love vevor and this is the first time I experienced an issue with a product but due to their horrible customer service, I’ll be looking for a new place to shop. Oh, must of the tables came dented, too. I didn’t even complain about that. I just wanted the wheels. But they can’t even send a complete unit.
1 people found this helpful
Customer Service Reply: We sincerely apologize for the inconvenience this has caused you.We’ve received your ticket and maintained communication about this issue. We’re currently requesting detailed info via email to resolve it and await your response. Rest assured we’ll follow up until fully resolved,please monitor ticket replies and email alerts.
Matthew H Matthew H
Vevor Stainless table
152x61x86 cm
Purchased this item and was received damage. Sending over 5 different emails and using the chat line nobody was interested in helping get the damaged item replaced. Im stuck with a bent shelf. The table is very cheaply made and not sturdy at all. Will not purchase anything from this company again.
1 people found this helpful
Customer Service Reply: Hello! We have noticed that the issue you reported has been resolved through email communication. We are pleased that your problem was addressed promptly. If you have any further inquiries, please feel free to contact us again.
Käufer Käufer
Vorababklärung und Produkt
122x61x86 cm
Ich hatte vorab nach der Qualität des Tisches gefragt und auf Grund der Positiven Antwort den Tisch bestellt. Er stellte sich so klapprig heraus, wie ein T... Produkt. Eine Reklamation bringt nichts. Per Formular wird nicht reagiert und per Chat hat man nur eine KI, die immer wieder das gleiche Antwortet.
1 people found this helpful
Customer Service Reply: Wir haben Ihre Anfrage zu diesem Problem erhalten. Unser Kundenservice-Team wird sich innerhalb von 24 Stunden mit Ihnen in Verbindung setzen und Sie unterstützen, bis Ihr Anliegen vollständig geklärt ist. Bitte behalten Sie den Status Ihrer Anfrage und die E-Mail-Benachrichtigungen im Auge.
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Nouae Nouae
Missing pieces
76x152x66 cm Without Caster
The package came with missing legs. Vevor didnt want to replace the table and kept on offering partial refund (cent to the dollar).
0 people found this helpful
Customer Service Reply: Dear Valued Customer,We’re sorry to hear that you experienced an issue with the product. We’re glad to see that the matter was resolved promptly through our email communication. If you have any further questions or concerns, please don’t hesitate to reach out to us again.Thank you for sharing your feedback, we truly appreciate the time you took to let us know, as it helps us continue improving our products and services.
Jonathan PINSONNEAULT Jonathan PINSONNEAULT
Retired
76x152x97 cm
Bought backpack sprayer not working tried to return to complicated called them no return phone call not impressed
0 people found this helpful
Customer Service Reply: We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
Katy fredette Katy fredette
Table
Table  3 Table  3 Table  3 Table  3 Table  3
L’article est bossé, En ouvrant la boîte pour l’installer (camping) nous remarquons que le devant de la table est bossé. Voir photos
0 people found this helpful
Customer Service Reply: Nous avons créé un ticket pour vous permettre de suivre ce problème. Notre équipe d'assistance client vous contactera par e-mail et vous tiendra informé(e) jusqu'à la résolution du problème. Veuillez consulter régulièrement votre boîte de réception.
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bubus bubus
Plancha inox
61x91x97 cm
Plancha inox 3
Arrivé bosselé !! dommage
1 people found this helpful
Customer Service Reply: Nous avons créé un ticket pour vous permettre de suivre ce problème. Notre équipe d'assistance client vous contactera par e-mail et vous tiendra informé(e) jusqu'à la résolution du problème. Veuillez consulter régulièrement votre boîte de réception.
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Chad  kleman Chad kleman
Damaged table
76x152x97 cm
Damaged table 3
Product was damaged
0 people found this helpful
Customer Service Reply: We sincerely apologize for the inconvenience this has caused you.We’ve received your ticket and maintained communication about this issue. We’re currently requesting detailed info via email to resolve it and await your response. Rest assured we’ll follow up until fully resolved,please monitor ticket replies and email alerts.
Mr T Mr T
Former Food Plant Manager
61x71x76 cm With Caster
Former Food Plant Manager 3 Former Food Plant Manager 3
I have had the responsibility of buying food equipment for a business.. Grew to respect stainless steel machines and SS welding. This table has a serious safety problem-- the stainless uprights that are designed to keep anything on the table from falling off, is too sharp. As is, will cause injury. That stainless steel edge should have bent over and made safe. It have talked to a machine shop with a sheet metal break to modify this table. In the mean time I have tape on those edges. Vevor is a good company, fast shipper, provides good items. This table is too much trouble to send back. Made in China, it is of thin gauge. On the whole a USA made SS table would be more robust and expensive. I get for what I paid for-- a table that has to be fixed, to be made safe. Vevor should asked the supplier for a design change!
7 people found this helpful
Customer Service Reply: "We’re sorry to hear that you experienced an issue with the product. We’re glad to see that the matter was resolved promptly through our email communication. If you have any further questions or concerns, please don’t hesitate to reach out to us again. Thank you for sharing your feedback, we truly appreciate the time you took to let us know, as it helps us continue improving our products and services."

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