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VEVOR Stainless Steel Insulated Beverage Dispenser, 4.5 Gallon 17.2 Liter, Thermal Hot and Cold Drink Server Dispenser with Spigot Handle, Food-grade for Hot Tea Coffee Water Restaurant Drink Shop

Customer Reviews for VEVOR Stainless Steel Insulated Beverage Dispenser, 4.5 Gallon 17.2 Liter, Thermal Hot and Cold Drink Server Dispenser with Spigot Handle, Food-grade for Hot Tea Coffee Water Restaurant Drink Shop

17.2 L

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241 Reviews
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Janice Janice
Owner
19 L
Huge! And not easy to return!! So, be careful in ordering
0 people found this helpful
Customer Service Reply: Hi there! We really appreciate you sharing your shopping experience with us. It means a lot for helping us improve. We’ll pass your feedback to the relevant team to make necessary optimizations. If we need more details to look into this further, we’ll create a ticket to follow up with you. Thanks again for your valuable input!
Meeee Meeee
Miss
6 L
This thing was fine, it certainly doesn’t keep the water hot for 6 hours…more like 1 hour which is a bit of a pain. It’s fine for the price but don’t get too excited…you get what you pay for. Would I buy it again…probably not.
0 people found this helpful
Customer Service Reply: Hi there! We really appreciate you sharing your shopping experience with us. It means a lot for helping us improve. We’ll pass your feedback to the relevant team to make necessary optimizations. Thanks again for your valuable input! Sorry to hear our product gave you trouble—we totally get how frustrating a malfunction mid-use can be. We wanna get this sorted for you fast! 
J. Hallowes J. Hallowes
Ms
17.2 L
They leak badly in transportation. Once in place at event they are easy to use. Good colour. Light to carry.
0 people found this helpful
Customer Service Reply: We are very sorry. Regarding your product problem, please contact our after-sales team by email and provide relevant pictures or videos. Our after-sales team will do their best to help you solve the product problem. Please refer to the contact information in the following link. https://uk.vevor.com/pages/contact-us
Andrea Sparrow Andrea Sparrow
Junk
17.2 L
Junk 1
You get what you pay for, I’ve only used this 3 times for water only, it leaks everywhere and there’s rust forming. I thought the stainless interior would keep the water hotter longer but it cools considerably quicker then the brown all plastic one they sell. Both preheated exactly the same
2 people found this helpful
Customer Service Reply: "Hello, We’re sorry to hear about your experience, and we truly value your feedback. A support ticket has been created so our customer service team can follow up with you directly. They will reach out via email and keep you updated until the issue is fully resolved. Please check your inbox for our messages. Thank you for giving us the chance to make things right."
Talha Talha
Mr
6 L
Tea not hot for more then 2 hrs only which is not great
0 people found this helpful
Customer Service Reply: We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
Never got Never got
Never got
17.2 L
Never got Jdjdndndndndnfnfnc Jxjdndndnd Hdhdhdhdhdhs Gdhdhdhd To. Much typing had to do individually I want my shit or my money back
0 people found this helpful
Customer Service Reply: We sincerely apologize for the inconvenience you experienced with the delivery. We have reported this issue to our logistics partner so they can work on improving the process.In the meantime, we have created a support ticket for you. Our customer service team will contact you by email and keep you updated until the matter is fully resolved. Please check your inbox for our messages.
mandy mandy
Top ding, tot die gaat roesten van binnen 😢
6 L
Top ding, tot die gaat roesten van binnen 😢 1 Top ding, tot die gaat roesten van binnen 😢 1
We waren er echt super blij mee! Maar al snel kwam er een klein plekje roest, maar nu ook aan de andere kant. Het water is hierdoor niet meer te drinken, dus hebben we er niks meer aan 😢, we balen enorm!
2 people found this helpful
Customer Service Reply: We hebben een ticket voor u aangemaakt om dit probleem op te volgen. Ons klantenserviceteam neemt per e-mail contact met u op en houdt u op de hoogte totdat het probleem is opgelost. Controleer uw inbox zo snel mogelijk op onze berichten.
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Mitch Mitch
Never showed up
17.2 L
Totally boned me. Said 5 day delivery. Waited a week until I contacted vevor. Terrible communication told me they would look into it. After over a month I randomly got an email that said it just wouldn’t show up and a refund. I needed it. Very unreliable.
1 people found this helpful
Customer Service Reply: Hello! We have noticed that the issue you reported has been resolved through email communication. We are pleased that your problem was addressed promptly. Howevere, We sincerely apologize for the unsatisfactory logistics experience you encountered. We have noted this issue and will feed it back to our logistics partner to optimize the delivery process. Thank you for your feedback, which helps us improve our services.
johnny coyle johnny coyle
Thirsty
17.2 L
Robbed from my front porch 10 minutes after delivery. Someone somewhere may be enjoying it but not me...
0 people found this helpful
Customer Service Reply: We will provide an update regarding your issue via email; please be so kind as to check your inbox for further correspondence.
Shawn Shawn
I never received the products I ordered.
17.2 L
After weeks of waiting my money was refunded and my order never arrived. Next thing I know they want me to review the products I ordered. This was the first time I ever tried to order from VEVOR. Maybe next time will be better.
0 people found this helpful
Customer Service Reply: We sincerely apologize for the unsatisfactory logistics experience you encountered.We've checked and seen that the matter was resolved on your latest Ticket. We have noted this issue and will feed it back to our logistics partner to optimize the delivery process. Thank you for your feedback, which helps us improve our services.

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