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VEVOR Stainless Steel Insulated Beverage Dispenser, 4.5 Gallon 17.2 Liter, Thermal Hot and Cold Drink Server Dispenser with Spigot Handle, Food-grade for Hot Tea Coffee Water Restaurant Drink Shop

Customer Reviews for VEVOR Stainless Steel Insulated Beverage Dispenser, 4.5 Gallon 17.2 Liter, Thermal Hot and Cold Drink Server Dispenser with Spigot Handle, Food-grade for Hot Tea Coffee Water Restaurant Drink Shop

17.2 L

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92 reviews
Annie Clavette Annie Clavette
Mrs
17.2 L
Lid seal could be much better. Not a tight seal, spills over during carrying. Not ideal to conserve liquids for more than a day due to the lack of sealing. Will keep liquids cool for a day or two with ice.
0 people found this helpful
Richard Nyz Richard Nyz
The build quality outside and stainless inside
17.2 L
I purchased it for a bus trip, I was adding hot water to it 12 hours before going I was maintaining temperatures of around 85 deg C and after and hour or two the temperature was in the low 70's, ..I purchase the unit as it said it kept water hot for 24 hours I kept the water hot in the unit for 12 hours, eveyrtime I boild the jug for a cup of coffee I was adding the remaining water into the unit so the unit should have been conditioned up to temperature by the time we went on the bus trip but it was a fail, ...but I believe it might make an acceptable cooler for in the yard on hot days
2 people found this helpful
Customer Service Reply: Dear Valued Customer, we’re sorry for any inconvenience or concerns you may have experienced, and we appreciate you taking the time to share your feedback with us. We have created a ticket to follow up on your feedback, and our team will contact you via email, if needed, to provide the necessary assistance or clarification. Please check your inbox for any updates or further communication from our team. Thank you for your patience and understanding.
Kim Kim
owner
17.2 L
Very disappointed: Received this dispenser just before our camping trip. Washed it and the spigot, as per instructions. Replaced the spigot with washers and tightened. It drips one drop/5 seconds despite tightening to the maximum. This has become, therefore, a useless product with expensive postage to return. Other reviews confirm that the company is unreliable with returns. How unfortunate for all.
1 people found this helpful
Customer Service Reply: We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
Luis Pena Luis Pena
I buy
17.2 L
I love it keep the water cold for days
0 people found this helpful
Customer Service Reply: Thank you for sharing your thoughts. Your feedback helps us serve you better.
Anne Godlewska Anne Godlewska
Leaks
17.2 L
During my first use it leaked. I took the spout off, added plumber’s tape and food grade silicone glue but I would have preferred had it arrived functional.
0 people found this helpful
Customer Service Reply: Dear valued customer, Thanks for sharing your concerns. We apologize for any trouble this has brought you. For further help, visit our online "Contact Us" page, located in the bottom navigation bar. Submit a ticket there for unresolved matters, and our after-sales team will resolve them promptly. Thank you for your understanding.
J. Hallowes J. Hallowes
Ms
17.2 L
They leak badly in transportation. Once in place at event they are easy to use. Good colour. Light to carry.
0 people found this helpful
Customer Service Reply: We are very sorry. Regarding your product problem, please contact our after-sales team by email and provide relevant pictures or videos. Our after-sales team will do their best to help you solve the product problem. Please refer to the contact information in the following link. https://uk.vevor.com/pages/contact-us
Andrea Sparrow Andrea Sparrow
Junk
17.2 L
Junk 1
You get what you pay for, I’ve only used this 3 times for water only, it leaks everywhere and there’s rust forming. I thought the stainless interior would keep the water hotter longer but it cools considerably quicker then the brown all plastic one they sell. Both preheated exactly the same
2 people found this helpful
Customer Service Reply: "Hello, We’re sorry to hear about your experience, and we truly value your feedback. A support ticket has been created so our customer service team can follow up with you directly. They will reach out via email and keep you updated until the issue is fully resolved. Please check your inbox for our messages. Thank you for giving us the chance to make things right."
Never got Never got
Never got
17.2 L
Never got Jdjdndndndndnfnfnc Jxjdndndnd Hdhdhdhdhdhs Gdhdhdhd To. Much typing had to do individually I want my shit or my money back
0 people found this helpful
Customer Service Reply: We sincerely apologize for the inconvenience you experienced with the delivery. We have reported this issue to our logistics partner so they can work on improving the process.In the meantime, we have created a support ticket for you. Our customer service team will contact you by email and keep you updated until the matter is fully resolved. Please check your inbox for our messages.
Mitch Mitch
Never showed up
17.2 L
Totally boned me. Said 5 day delivery. Waited a week until I contacted vevor. Terrible communication told me they would look into it. After over a month I randomly got an email that said it just wouldn’t show up and a refund. I needed it. Very unreliable.
1 people found this helpful
Customer Service Reply: Hello! We have noticed that the issue you reported has been resolved through email communication. We are pleased that your problem was addressed promptly. Howevere, We sincerely apologize for the unsatisfactory logistics experience you encountered. We have noted this issue and will feed it back to our logistics partner to optimize the delivery process. Thank you for your feedback, which helps us improve our services.
johnny coyle johnny coyle
Thirsty
17.2 L
Robbed from my front porch 10 minutes after delivery. Someone somewhere may be enjoying it but not me...
0 people found this helpful
Customer Service Reply: We will provide an update regarding your issue via email; please be so kind as to check your inbox for further correspondence.

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