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VEVOR Stainless Steel Insulated Beverage Dispenser, 2.4 Gallon 9.2 Liter, Thermal Hot and Cold Drink Server Dispenser with Spigot Handle, Food-grade for Hot Tea Coffee Water Restaurant Drink Shop

Customer Reviews for VEVOR Stainless Steel Insulated Beverage Dispenser, 2.4 Gallon 9.2 Liter, Thermal Hot and Cold Drink Server Dispenser with Spigot Handle, Food-grade for Hot Tea Coffee Water Restaurant Drink Shop

9.2 L
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Customer Reviews

4 Out of 5
Based on 241 reviews
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241 Reviews
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Steve Chambers Steve Chambers
Mr
7.6 L
Never let the liquid hot. Good for short term
0 people found this helpful
Customer Service Reply: We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
Never got Never got
Never got
17.2 L
Never got Jdjdndndndndnfnfnc Jxjdndndnd Hdhdhdhdhdhs Gdhdhdhd To. Much typing had to do individually I want my shit or my money back
0 people found this helpful
Customer Service Reply: We sincerely apologize for the inconvenience you experienced with the delivery. We have reported this issue to our logistics partner so they can work on improving the process.In the meantime, we have created a support ticket for you. Our customer service team will contact you by email and keep you updated until the matter is fully resolved. Please check your inbox for our messages.
Mitch Mitch
Never showed up
17.2 L
Totally boned me. Said 5 day delivery. Waited a week until I contacted vevor. Terrible communication told me they would look into it. After over a month I randomly got an email that said it just wouldn’t show up and a refund. I needed it. Very unreliable.
1 people found this helpful
Customer Service Reply: Hello! We have noticed that the issue you reported has been resolved through email communication. We are pleased that your problem was addressed promptly. Howevere, We sincerely apologize for the unsatisfactory logistics experience you encountered. We have noted this issue and will feed it back to our logistics partner to optimize the delivery process. Thank you for your feedback, which helps us improve our services.
Misty Misty
Vhggg
6 L
I guess it would have been good if I would have ever got it
0 people found this helpful
Customer Service Reply: Hello! We have noticed that the issue you reported has been resolved through email communication. We are pleased that your problem was addressed promptly. Howevere, We sincerely apologize for the unsatisfactory logistics experience you encountered. We have noted this issue and will feed it back to our logistics partner to optimize the delivery process. Thank you for your feedback, which helps us improve our services.
Harish Harish
Buyer
37.6 L
Don’t buy it. Complete trash. It won’t even retain the heat for an hour. Waste of money and time.
0 people found this helpful
Customer Service Reply: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
ulrike ulrike
Frau
6 L
Zwischen Wand und Boden ist eine Rinne , die man nicht säubern kann. Habe das beanstandet und gebeten einen Rücksendeschein zu schicken. Antwort dauerte einige Tage . Dann wurde nachgefragt, um ein Foto gebeten usw. Die Retoure konnte nicht abgewickelt werden. Nie mehr werde ich etwas dort bestellen.
0 people found this helpful
Customer Service Reply: Wir haben ein Ticket für Sie erstellt, um den Status Ihres Anliegens zu verfolgen. Unser Kundenservice-Team wird Sie per E-Mail kontaktieren und Sie über den Stand der Dinge informieren, bis das Problem gelöst ist. Bitte prüfen Sie Ihren Posteingang regelmäßig auf unsere Nachrichten.
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johnny coyle johnny coyle
Thirsty
17.2 L
Robbed from my front porch 10 minutes after delivery. Someone somewhere may be enjoying it but not me...
0 people found this helpful
Customer Service Reply: We will provide an update regarding your issue via email; please be so kind as to check your inbox for further correspondence.
Shawn Shawn
I never received the products I ordered.
17.2 L
After weeks of waiting my money was refunded and my order never arrived. Next thing I know they want me to review the products I ordered. This was the first time I ever tried to order from VEVOR. Maybe next time will be better.
0 people found this helpful
Customer Service Reply: We sincerely apologize for the unsatisfactory logistics experience you encountered.We've checked and seen that the matter was resolved on your latest Ticket. We have noted this issue and will feed it back to our logistics partner to optimize the delivery process. Thank you for your feedback, which helps us improve our services.
Eric Eric
Mr.
6 L
The item is beautiful and looks amazing. However, it's not fit for purpose. What I mean is, even though it looks professional, made solid, it doesn't hold the heat for longer than two hours. I used it six times and tried different methods, including pre-heating it with boiling water, then pouring it out and filling it again with boiling water, along with other usual methods of filling a heating flask, and the water slowly reduces temperature. After 2 hours, the water is just tepid and unsuitable for making tea or coffee.... I'm very disappointed as it really is unfit for purpose... Eric
1 people found this helpful
Customer Service Reply: We extend our sincerest apologies for the inconvenience caused by our product. We fully comprehend the frustration that may arise from experiencing a malfunction during use. We are dedicated to addressing this matter expeditiously. We will provide an update regarding your issue via email; please be so kind as to check your inbox for further correspondence.
Eva Zubero Zuluaga Eva Zubero Zuluaga
Mala atención postcompra
17.2 L
Hola, muy mala atención post compra. Quiero devolver el producto porque no me gusta el diseño y no ha sido posible que me hagáis caso y que me deis las indicaciones para la devolución.
0 people found this helpful
Customer Service Reply: ¡Hola! Lamentamos mucho que haya tenido una experiencia decepcionante con nuestro servicio posventa y atención al cliente. Nos tomamos muy en serio sus comentarios. Transmitiremos de inmediato sus inquietudes a nuestros equipos de atención al cliente y posventa para implementar mejoras. Si necesitamos más información para analizar su experiencia a fondo, crearemos un ticket para contactarle lo antes posible. Muchas gracias por su opinión; su opinión es fundamental para ayudarnos a solucionar este problema y mejorar. Le enviaremos una actualización sobre su problema por correo electrónico; por favor, revise su bandeja de entrada para ver si hay más información.
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