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VEVOR Stainless Steel Dog Washing Station, 127 cm Pet Grooming Tub w/ Ramp, Faucet & Showerhead & Soap Holder Leash Dog Bathtub for Large & Medium & Small Pets (Left Door)

Customer Reviews for VEVOR Stainless Steel Dog Washing Station, 127 cm Pet Grooming Tub w/ Ramp, Faucet & Showerhead & Soap Holder Leash Dog Bathtub for Large & Medium & Small Pets (Left Door)

127 cm Ramp Door Left

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Cozy Canine Lodge Cozy Canine Lodge
Owner
127 cm Ramp Door Right
Fantastic tub!!! The dogs love it and it so easy to use. Very roomie!
0 people found this helpful
mrmajors60 mrmajors60
Never got it
127 cm Ramp Door Left
This never showed up, kinda giving me the run around of why it wasn’t delivered. Claimed the shipping company picked it up and it was lost in transit, shipping company said they attempted to pick it up multiple times but the item wasn’t ready to be picked up. Tried to refund my money via PayPal instead of money back to my credit card even though I purchased insurance (that felt very scammy). I will be very hesitant to purchase anything directly from vector again as it really felt like I was trying to be scammed out of almost 900 dollars
0 people found this helpful
Customer Service Reply: Dear Valued Customer,We sincerely apologize for the inconvenience and that you haven’t received your package yet. We will immediately verify the delivery status with our logistics team and update you via the email associated with your order within 24 hours. Thank you for your patience while we resolve this.
jalbin9622 jalbin9622
Have not received the dog wash tub
127 cm Ramp Door Left
I have not received it yet nor been sent info regarding shipping!!
0 people found this helpful
Customer Service Reply: Dear Valued Customer,we have received your ticket regarding this issue and have been in continuous communication with you about it. We have provided a solution to you via email. Please rest assured that we will keep following up until the problem is fully resolved. Kindly monitor the ticket responses and email alerts.
Grzegorz Grzegorz
nie ocenie produktu ponieważ go nie dostałem
127 cm Ramp Door Right
Po niemal dwóch i pół tygodniachoczekiwania na produkt i korespondencji z biurem obsługi klienta kiedy zosta zrealizowana dostawa , zdecydowałem się na złożenie reklamacji i zwrot pieniędzy. Co do samego produktu nie mogę mieć zdania ponieważ zbyt długi czas oczekiwania spowodował konieczność rezygnacji z niego
1 people found this helpful
Customer Service Reply: Zauważyliśmy, że zgłoszony przez Państwa problem został rozwiązany za pośrednictwem poczty elektronicznej. Cieszymy się, że problem został szybko rozwiązany. W razie dalszych pytań prosimy o ponowny kontakt. Przepraszamy również za niezadowalające doświadczenia logistyczne. Zanotowaliśmy ten problem i przekażemy go naszemu partnerowi logistycznemu w celu optymalizacji procesu dostawy. Dziękujemy za opinię, która pomaga nam ulepszać nasze usługi.
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Peter Peter
M
127 cm Ramp Door Left
The bath arrived with the back slightly bent to where it should be, which I suspect happened as it was delivered as the driver was on his own for what is clearly marked as a two person lift so he pretty much threw it off the van. However, the bend could be easily put back in shape. The Bath is easy to assemble and looks good. It is very convenient that the dog can simply walk up the ramp and is in ready to be washed after a muddy walk without having to lift. In general I am happy with the bath, with the one exception that it does not drain to the central plug hole very well despite the bath being level in all directions and checked with a spirit level which means after use you have to spend extra time moving the water towards the centre which means cleaning the bath after use takes longer. I would suggest that the creases in the bottom panel need to be increased to enable natural flow as opposed to the water pooling.
0 people found this helpful
Customer Service Reply: We extend our sincerest apologies for the inconvenience caused by our product. We fully comprehend the frustration that may arise from experiencing a malfunction during use. We are dedicated to addressing this matter expeditiously. We will provide an update regarding your issue via email; please be so kind as to check your inbox for further correspondence.
Sean Sean
Rust...
127 cm Ramp Door Right
Overall the dog wash station is well made. It came with a minor dent from shipping. Assembly was easy. Very sturdy. The biggest issue is the quality of the metal. It is a low grade 304 stainless. It does easily rust for a stainless. I will have to coat it with mineral oil from time to time.
0 people found this helpful
Customer Service Reply: Dear Valued Customer,We sincerely appreciate you sharing your shopping experience with us. Our aim is to offer high-quality products at affordable prices, and we truly value you taking the time to share your thoughts. Our goal is to make great products accessible without compromising on quality, and we are always working to improve. If there is anything specific you feel could be better, or if you need further assistance, please visit our "Contact Us" page, which you can find in the bottom navigation bar of our website.You can submit a ticket there, and our customer support team will reach out to you via email with updates until your concern is fully addressed.
Kevin Kevin
Bad parts and no customer service once sticker was entered
127 cm Ramp Door Right
The hot cold mixer leaks out from handle so you have to keep the water main shut off or it runs continuously out from under handle. Put a ticket in with customer service a week ago and all I get is this will be reviewed in the next 1-2 business days. I think it’ll be a great item if I can ever get customer service to help me replace these parts.
0 people found this helpful
Customer Service Reply: Dear valued Customer,we have received your ticket regarding this issue and have been in continuous communication with you about it.We have provided a solution to you via email and are now awaiting your feedback. Please rest assured that we will keep following up until the problem is fully resolved. Kindly monitor the ticket responses and email alerts.
Simon Simon
Dog Day Care Owner
127 cm Ramp Door Left
We waiting for nearly 2 months and we never received the tub even after constant communication.
0 people found this helpful
Customer Service Reply: We sincerely apologize for the unsatisfactory logistics experience you encountered.We've checked and seen that the matter was resolved on your latest Ticket. We have noted this issue and will feed it back to our logistics partner to optimize the delivery process. Thank you for your feedback, which helps us improve our services.
Mark Mark
Owner
127 cm Ramp Door Left
TERRIBLE. NEVER RECIEVED WASH STATION AN NOBODY AT VEVOR COULD GIVE ME ANY HELP FINALLY GOT REFUNDED AFTER ABOUT 10 emails
0 people found this helpful
Customer Service Reply: We sincerely apologize for the unsatisfactory logistics experience you encountered.We've checked and seen that the matter was resolved on your latest Ticket. We have noted this issue and will feed it back to our logistics partner to optimize the delivery process. Thank you for your feedback, which helps us improve our services.
You know who this is You know who this is
Worst service and product ever
127 cm Ramp Door Right
Worst service and product ever 1 Worst service and product ever 1 Worst service and product ever 1
Lets start out by the rude delivery personal and the I have to take a half day off work in order to sign for this thing. That cost me around 400 dollars. Then the condition of it the stainless was marred and they tried to paint over it so it wasn't during shipping. My next order the delivery driver wanted me to take another half day off so I said to send it back
3 people found this helpful
Customer Service Reply: Dear Valued Customer,We’re sorry to hear that you experienced an issue with the product. We’re glad to see that the matter was resolved promptly through our email communication. If you have any further questions or concerns, please don’t hesitate to reach out to us again.Thank you for sharing your feedback, we truly appreciate the time you took to let us know, as it helps us continue improving our products and services.

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