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VEVOR Solar Panel Cleaning Kit, 6.06 m, Water Fed Pole Kit with Cleaning Brush, Soap Dispenser, Extendable Aluminum Telescopic Pole, 180° Rotatable Brush Head, for Roof Mounted Solar Panels, Windows

Customer Reviews for VEVOR Solar Panel Cleaning Kit, 6.06 m, Water Fed Pole Kit with Cleaning Brush, Soap Dispenser, Extendable Aluminum Telescopic Pole, 180° Rotatable Brush Head, for Roof Mounted Solar Panels, Windows

Customer Reviews

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103 Reviews
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Charny Charny
Piece complémentaires
Bonjour, faites vous des brosses plus dures? Pour nettoyage de mur. Merci cordialement
3 people found this helpful
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Alban M Alban M
Perche de bonne longueur et qualité mais raccords qui fuient
Je suis satisfait par la perche et sa longueur. Par contre le système pour l eau et le raccordement sont d une qualite décevante. Les raccords fuits...
1 people found this helpful
Customer Service Reply: Nous avons créé un ticket pour assurer le suivi de ce problème. Notre équipe d'assistance clientèle vous contactera par e-mail et vous tiendra informé de l'évolution de la situation jusqu'à ce que le problème soit résolu. Veuillez surveiller votre boîte de réception pour prendre connaissance de nos messages.
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rvmark rvmark
works ok, but blow out issue is a quality issue
Pretty decent water fed pole kit. I bought the 36FT version to clean my windows with 3rd storey windows (I have a walkout basement) without using a ladder. A bit heavy to manage when extended to 30 feet but works fine. The brush head annoyingly shifts a bit and doesn't stay solidly in place, but it's workable. The only issue is that the connector from the blue flexible hose keeps blowing out from the soap bottle part (same issue as reviewed by StraightOuttaVtown). My water pressure from is low from the garden hose outlet so this plastic quick connector is poor quality with so much play that any lateral movement will blow it out. I bought this anyways knowing this is may be an issue as I can hack it for first use and later purchase a separate higher quality connector. As I had my wife assist me to turn on and off the feed to conserve water across many windows, as well as to select the soap on and off when needed, the blow out got her sogging wet multiple times. Wasn't fun for her!
0 people found this helpful
Customer Service Reply: We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
Pascal Pascal
sanders
Trop difficile a 10 mètres
0 people found this helpful
Customer Service Reply: Bonjour ! Nous vous remercions sincèrement d'avoir partagé votre expérience d'achat avec nous. Vos commentaires sont précieux et nous aident à nous améliorer. Merci encore pour votre contribution !
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Cristian Cristian
Failed After First Use
Failed After First Use 1
The product failed after its very first use. The detergent dispenser appears to have deteriorated, rendering the kit unusable. When I contacted customer support, instead of offering a reasonable solution, I was told to request a refund only after the item had been completely destroyed. This is an absurd request. A cleaning kit should not deteriorate after a single use, and customers should not have to destroy a full product to obtain a refund for a quality issue of a small component. The product quality is disappointing and the customer support experience did not help much. I cannot recommend their services
1 people found this helpful
Customer Service Reply: We have received your ticket regarding this issue. Our customer support team will follow up on your problem within 24 hours and continue assisting until all your needs are resolved. Please keep an eye on the ticket responses and email notifications.
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Br*** Br***
Promesse jamais respecter
9m/30ft
Je ne l'ai jamais reçu, et suite à mon insistence j'ai été remboursé
0 people found this helpful
Customer Service Reply: Nous avons constaté que le problème que vous aviez signalé a été résolu par e-mail. Nous sommes ravis que votre situation ait été prise en charge rapidement. N'hésitez pas à nous recontacter si vous avez d'autres questions. Par ailleurs, nous vous présentons nos sincères excuses pour l'expérience logistique insatisfaisante que vous avez vécue. Nous avons pris bonne note de ce problème et en informerons notre partenaire logistique afin d'optimiser le processus de livraison. Nous vous remercions pour vos commentaires, qui nous aident à améliorer nos services.
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Robert Slaymaker Robert Slaymaker
Too flimsy
Way too flimsy and heavy for 1 person not practical for 2 people. Only 2 strait stream of water, so way to hard for proper cleaning. Brush is not wide enough. Soap dispenser doesnt work and leaks Do not recommend
1 people found this helpful
Customer Service Reply: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
Bohumil Kotlar Bohumil Kotlar
Viallinen venttiili, liitännät
Laitoin veden päälle ja käynnistin sen, kaikki alkoi pudota liittimistä
0 people found this helpful
Customer Service Reply: Olemme luoneet sinulle tukipyynnön, jotta voit seurata ongelmaa. Asiakastukitiimimme ottaa sinuun yhteyttä sähköpostitse ja antaa päivityksiä, kunnes ongelma on ratkaistu. Tarkista sähköpostisi viipymättä viestiemme varalta.
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LA*** LA***
WAAAYYYYY too heavy for one person. Waaaaayyyyy.
Unless you are built like the Incredible Hulk, don't buy this 39 foot pole kit. It is soooo heavy one person cannot wield it. As a matter of fact, and unbeknownst to the potential buyer, included inside the box is a 'warning' that this kit CANNOT be used by one person alone. It clearly states that this is a TWO MAN SHOW. Of course, nothing is said about this in their advertisements. Can you try to imagine two people trying in unison to move that heavy monster pole forward and backwards in a coordinated manner. Try tapping your head and rubbing your tummy. It just doesn't work. Or, more like doing the cha cha cha with a monster heavy pole in your hands. Three steps forward, three steps back. Totally uncoordinate-able. It's like working with a pole from a circus tent. FOR SALE: One 39 foot water fed pole kit with cleaning brush. Never used. I wish VEVOR would take it back.
0 people found this helpful
Customer Service Reply: Thank you for your feedback. We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
jean jean
manque des pieces
3.6m/12ft
VEOR bien déçu il manque une piece pas de réponce pour le dépannage plus de commande chez VEVOR
1 people found this helpful
Customer Service Reply: Nous avons bien reçu votre demande concernant ce problème. Notre équipe d'assistance client prendra en charge votre demande dans les 24 heures et vous accompagnera jusqu'à la résolution complète de votre problème. Veuillez consulter régulièrement les réponses à votre demande et vos notifications par e-mail.
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