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VEVOR Sliding Tub Transfer Bench Shower Chair with 360 Degree Swivel Seat 150 kg

Customer Reviews for VEVOR Sliding Tub Transfer Bench Shower Chair with 360 Degree Swivel Seat 150 kg

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Yves Laurier Yves Laurier
Caregiver
The idea is good, but it would work better if the seat was tilted back about 5 to 7 degrees and the armrest could be height adjustable. I live with a tetraplegic person, and having the seat tilted back would really help the person to stay properly upright. Idem for the armrest. They are too low to keep a person with limited balance from falling sideway.
0 people found this helpful
Customer Service Reply: Hi there! We really appreciate you sharing your shopping experience with us. It means a lot for helping us improve. Thanks again for your valuable input!
Pen Pen
Private owner
1. The slide mechanism is very good. 2. The cut-off in the middle of the chair is too big for our purposes 3. The cut-off is also too big to sit on 4. It’s about 2 inches too high for my legs, even though it's adjusted to the lowest position 5. Do you have any other options with a chair that has a 2-inch lowest adjustment? 6. If yes, can we exchange/return the one we purchased from you recently?
0 people found this helpful
Customer Service Reply: We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
Tarján Péter Tarján Péter
2113 Erdőkertes Thököly u.5.b
A vett segédeszközt nem tudja a beteg így használni. Kértem e-mailben hogy szeretném visszaküldeni, de erre sajnos a mai napig senki sem reagált érdemben Kaptam két "sajnáljuk..".válasz infót. Ez minde n. Nem vagyok megelégedve a társasággal.
1 people found this helpful
Customer Service Reply: Létrehoztunk egy jegyet, amelyben érdeklődhet a probléma elhárításáról. Ügyfélszolgálatunk e-mailben felveszi Önnel a kapcsolatot, és folyamatosan tájékoztatja Önt a probléma megoldásáról. Kérjük, mielőbb ellenőrizze a beérkező üzeneteinket a postaládájában.
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Sany Sany
Frau
Was soll ich sagen. Nach meiner Bestellung und Bezahlung kommt die Nachricht, dass mein Stuhl zurück geschickt worden ist und das ich mein Geld ebenso zurück erhalten werde. Bis dato ist nichts passiert.
0 people found this helpful
Customer Service Reply: Wir haben festgestellt, dass das von Ihnen gemeldete Problem per E-Mail gelöst wurde. Wir freuen uns, dass Ihr Anliegen so schnell bearbeitet wurde. Sollten Sie weitere Fragen haben, können Sie sich jederzeit gerne wieder an uns wenden.
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Yvette Williams Yvette Williams
Ms.
This item was ordered 3 months ago and never delivered. The carrier reported a “shipping exception”. Vevor declined looking into this issue and stated it would automatically send a replacement when the item was back in stock - approximate 4 months after original purchase date. The item was back in stock only 2 months later, but Vevor is refusing to send the replacement item, despite multiple discussions with its customer service teams for the past 10 days. (Vevor states that it has reached out to me by email about this issue in a separate email instead of following up in the existing customer service chat/email chain, but that email was not received and Vevor is not responding in the existing email chain.) Why has a replacement item not been shipped already within the last 10 days?
0 people found this helpful
Customer Service Reply: Dear valued customer, thank you for your patience and cooperation. We are currently in the process of addressing your concerns and working diligently to provide you with a satisfactory solution. During this time, please keep an eye on your ticket and email for updates on the progress. Should you have any further questions or require additional assistance, feel free to reach out to us.
Kathy Hahn Kathy Hahn
Never received the item purchased
Never received this item. Was never sent s tracking number - the shipper dd not invlude the suite -# - in spite of paypal having this - want a refund / this looks like a scam.
0 people found this helpful
Susan L Warner Susan L Warner
Slide bench for tub
Broken before we even started!!! No way to stop the set for the Person to get on the bench for a shower. Not for the money had to get the simple bench set for the shower. To much money for a Broken bench and toooo late toooo return. Not a good but
1 people found this helpful

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