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VEVOR Sliding Shower Chair, 330 lbs Tub Transfer Bench for Bathtub with Swivel Seat, Padded Shower Bench with Pivoting Arms and Backrest, Height Adjustable for Handicap, Seniors, Elderly and Disabled

Customer Reviews for VEVOR Sliding Shower Chair, 330 lbs Tub Transfer Bench for Bathtub with Swivel Seat, Padded Shower Bench with Pivoting Arms and Backrest, Height Adjustable for Handicap, Seniors, Elderly and Disabled

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73 reviews
Yvette Williams Yvette Williams
Ms.
This item was ordered 3 months ago and never delivered. The carrier reported a “shipping exception”. Vevor declined looking into this issue and stated it would automatically send a replacement when the item was back in stock - approximate 4 months after original purchase date. The item was back in stock only 2 months later, but Vevor is refusing to send the replacement item, despite multiple discussions with its customer service teams for the past 10 days. (Vevor states that it has reached out to me by email about this issue in a separate email instead of following up in the existing customer service chat/email chain, but that email was not received and Vevor is not responding in the existing email chain.) Why has a replacement item not been shipped already within the last 10 days?
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Customer Service Reply: Dear valued customer, thank you for your patience and cooperation. We are currently in the process of addressing your concerns and working diligently to provide you with a satisfactory solution. During this time, please keep an eye on your ticket and email for updates on the progress. Should you have any further questions or require additional assistance, feel free to reach out to us.
Kathy Hahn Kathy Hahn
Never received the item purchased
Never received this item. Was never sent s tracking number - the shipper dd not invlude the suite -# - in spite of paypal having this - want a refund / this looks like a scam.
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Susan L Warner Susan L Warner
Slide bench for tub
Broken before we even started!!! No way to stop the set for the Person to get on the bench for a shower. Not for the money had to get the simple bench set for the shower. To much money for a Broken bench and toooo late toooo return. Not a good but
1 people found this helpful

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