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VEVOR Roof Rack Cargo Basket, 117.5 x 91.5 x 11.4 cm Rooftop Cargo Carrier, Heavy-duty 90.7 kg Capacity Universal Roof Rack Basket, Luggage Holder for SUV, Truck, Vehicle

Customer Reviews for VEVOR Roof Rack Cargo Basket, 117.5 x 91.5 x 11.4 cm Rooftop Cargo Carrier, Heavy-duty 90.7 kg Capacity Universal Roof Rack Basket, Luggage Holder for SUV, Truck, Vehicle

Single Shelf 1175x915 mm

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330 Reviews
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Patrick Patrick
Solid Construction
Single Shelf 1625x990 mm
Very well made. The pieces come together via nuts and bolts so once assembled I have confidence it will stay together. I had another roof rack that only used screws to attach the pieces and it felt very sketch so was happy to see bolts for this one. I also like the fact I can leave out the center piece of I don't need the extra length. The main frame bars also feel very solid and I have no hesitation using them as tie down points. My main con/reason I only gave 4 stars: I really don't like the fact I'm a driving Vevor advertisement because of the huge orange logo. I wouldn't mind a more subtle logo but right now it feels like I'm driving a rental. It's nothing a can of black spray paint can't fix, but slightly annoying.
4 people found this helpful
Jean Pierre Jean Pierre
Panier de toit
Single Shelf 1175x915 mm
Panier de toit  3
Même pas à moi d'utilisation déjà en train de rouiller
0 people found this helpful
Customer Service Reply: Nous avons bien reçu votre demande concernant ce problème. Notre équipe d'assistance client prendra en charge votre demande dans les 24 heures et vous accompagnera jusqu'à la résolution complète de votre problème. Veuillez consulter régulièrement les réponses à votre demande et vos notifications par e-mail.
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gachette97 gachette97
Pratique mais rouillé intérieur
Pratique mais rouillé de l’intérieur, dommage
0 people found this helpful
Customer Service Reply: Merci pour votre retour. Nous vous présentons nos sincères excuses pour la gêne occasionnée par le problème que vous avez rencontré. Un spécialiste a été chargé de vous contacter via le ticket d'assistance n° 464451190981632 dans un délai de 48 heures afin de vous proposer une solution adaptée. Veuillez consulter l'adresse e-mail associée à votre commande et nous répondre par ce biais.
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jeff tichbourne jeff tichbourne
Hardware Subpar
Single Shelf 1625x990 mm
The bolts that hold the rack to the roof snapped on the first outting. I'm now sceptical of all hardware provided with Vevor products. The rack itself seems fine and was easy to assemble. Just don't strust their bolts and screws
0 people found this helpful
Customer Service Reply: We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
Elver González Elver González
Buen producto
Single Shelf 1625x990 mm
Muy bien el producto pero sus letras feas no me gustan y no se pueden quitar. De ahí en fuera todo lo demás bien
0 people found this helpful
Customer Service Reply: Hemos creado un ticket para dar seguimiento a este asunto. Nuestro equipo de atención al cliente se pondrá en contacto con usted por correo electrónico y le mantendrá informado hasta que se resuelva el problema. Por favor, revise su bandeja de entrada periódicamente para ver nuestros mensajes.
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dc*** dc***
Low quality. Get what you pay for
Single Shelf 1625x990 mm
Not the best quality.. VEVOR in bright orange across the front is undesirable. Welds were crappy, overall not the beatbqualiry
0 people found this helpful
Customer Service Reply: Dear Valued Customer,Thank you for taking the time to share your experience with us. We're sorry to hear that our product didn't meet your expectations, and we completely understand how frustrating that can be. We've created a support ticket for your case, and our customer support team will be reaching out to you via email soon. They'll keep you updated throughout the process until the issue is resolved.Please check your inbox promptly for our messages.
Tom S Tom S
Mounting hardware sits too low and hits the sun roof
The mounting bolts sit too low and interfere with the sun roof. If I had known it would hit the sunroof, I would not have purchased. I tried to submit a refund but customer support has not contacted me.
0 people found this helpful
Customer Service Reply: Thank you for your feedback. We have received your ticket regarding this issue and have been in contact with you to address your concerns. We have already provided a proposed solution via email under ticket #464229680953344 and are currently awaiting your response.Kindly check your registered email and ticket notifications and get back to us at your earliest convenience.
Ga*** Ga***
Bad product
With Bag 1300x910 mm
Bad product 1 Bad product 1
Bought it not even a month ago. Couldn't install it because some hardware is defective and now it's already rusting !! I haven't even put it yet on my car ! Support doesn't answer. KEEP OUT
1 people found this helpful
Customer Service Reply: We have received your ticket regarding this issue. Our customer support team will follow up on your problem within 24 hours and continue assisting until all your needs are resolved. Please keep an eye on the ticket responses and email notifications.
Kay Tolbert Kay Tolbert
If possible, I to return the item unable to reach anybody by phone to discuss the matter
After careful consideration and taking the time to check each piece, I have noticed that the rack that you sent me is not that of the one that was in the picture of what I ordered the brackets are entirely different and do not fit the rack on my Subaru the braces do not fit, according to the cross bars of the top of our Subaru
1 people found this helpful
Customer Service Reply: Hello! We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
nikoslagos nikoslagos
Very disappointed
Very disappointed with the quality. The roof rack arrived scratched, with poorly aligned welds, and the extension joints have excessive play. The most concerning issue is that the rack bends noticeably with only about 5 kg of weight, which makes me seriously question its structural stability and safety. Unfortunately, the product I received does not match the quality or durability I expected from VEVOR.
0 people found this helpful
Customer Service Reply: We have received your ticket regarding this issue. Our customer support team will follow up on your problem within 24 hours and continue assisting until all your needs are resolved. Please keep an eye on the ticket responses and email notifications.

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