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VEVOR Retractable Hose Reel Water Hose Reel 25m x 1.3cm 180° Swivel Wall-Mounted

Customer Reviews for VEVOR Retractable Hose Reel Water Hose Reel 25m x 1.3cm 180° Swivel Wall-Mounted

25 m

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3557 reviews
Brett Lucas Brett Lucas
Vevor 5/8 retractable hose reel.
The hose reel works well. Retracts very well. However it was listed as a 5/8 diameter hose. It’s only 1/2”. Doesn’t give enough flow for what I use it for.
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Customer Service Reply: Dear Valued Customer, we sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
Mick Mick
Michael
Used it for the 5th time and the hose guide has stopped working. It will not roll up the entire hose with this piece on working.
0 people found this helpful
Customer Service Reply: Dear Valued Customer,we appreciate you sharing your shopping experience with us.We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
mvf209 mvf209
hose fitting sucks
I recently installed this hose reel and was initially very pleased with my purchase. I screwed the supplied nozzle onto my hose and was a bit underwhelmed by its performance so I decided to replace the nozzle with one of my own. I didn't get very far because the nozzle will not come off the hose because the cheap two piece fitting simply spins when I try to unscrew it. So now I have two choices, I can simply live with the nozzle that is apparently permanently attached, or I can cut the end of the hose off and replace the end fitting with a better one. So that's a little disappointing.
0 people found this helpful
Customer Service Reply: Thank you for your feedback. We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
Scott Scott
P
The reel works well only issue it started dripping from inside the reel after a few weeks of use.
0 people found this helpful
Customer Service Reply: Dear Valued Customer,We sincerely appreciate you sharing your shopping experience with us. Our aim is to offer quality products at affordable prices, and we truly value you taking the time to share your thoughts. Our goal is to make great products accessible without compromising on quality. Please rest assured that we will carefully review your comments and take them into consideration as we work to enhance our services.We have created a ticket for you to follow up on this with you. Our customer support team will contact you via email and provide updates until all concerns are solved. Please check your inbox promptly for our messages.
Dave Dave
Hose
It lasted 2 years then the rewind broke. I have 2 others that I purchased in the last year. Work ok. I had Stanley brand on my last house and they were 10 times better.
0 people found this helpful
Customer Service Reply: Thank you for sharing your feedback. We’re sorry to hear that you encountered this issue after such a long period of use. We have created a ticket for you to follow up on this issue. Please know that we take all feedback seriously, as it helps us improve and continue serving our customers better.
Wendy Wendy
Westlake
Very easy to assemble. Cheap nozzle, could be better quality
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Customer Service Reply: We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
Bart Bart
waterboy
First time i pulled it out to 75' belt came off...still won't retract all the way...hose has to roll up perfect or it hits the top case. Too be determined...
0 people found this helpful
Customer Service Reply: Dear Valued Customer,we appreciate you sharing your shopping experience with us.We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
LB LB
Iffy
Love the concept however the hose don't always reel in all the way
0 people found this helpful
Customer Service Reply: Dear Valued Customer,We sincerely appreciate you sharing your shopping experience with us. Our aim is to offer quality products at affordable prices, and we truly value you taking the time to share your thoughts. Our goal is to make great products accessible without compromising on quality, and we are always working to improve. If there is anything specific you feel could be better, or if you need further assistance, please visit our "Contact Us" page, which you can find in the bottom navigation bar of our website.You can submit a ticket there, and our customer support team will reach out to you via email with updates until your concern is fully addressed.
Rocketman Rocketman
Oops
Bracket that comes with reel is permanently attached which makes installation pretty awkward. Other units have detachable bracket to make installation so easy. And the unit can be removed for storage and use somewhere else.
0 people found this helpful
Customer Service Reply: We sincerely apologize for the inconvenience this has caused you.We’ve received your ticket and maintained communication about this issue. We’re currently requesting detailed info via email to resolve it and await your response. Rest assured we’ll follow up until fully resolved,please monitor ticket replies and email alerts.
Retractable hose Retractable hose
Hose
This is an awesome hose system! The only reason it’s getting 3 stars is because the water pressure is weak! Quality is good, mounting is awesome but I’m not sure why the pressure is so weak!
0 people found this helpful
Customer Service Reply: Dear Valued Customer,We sincerely appreciate you sharing your shopping experience with us. Please rest assured that we will carefully review your comments and take them into consideration as we work to enhance our services.Please be informed that we have created a ticket for you to follow up on this with you. Our customer support team will contact you via email and provide updates until all concerns are solved. Please check your inbox promptly for our messages.

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