Customer Reviews for VEVOR Retractable Hose Reel Water Hose Reel 20m x 1.3cm 180° Swivel Wall-Mounted

Female hose attachment broke upon installation. Working with vevor to fix issue. Will update based on outcome.

Don't waste your money, the spring pops off and won't retract back, used less than 20 times and no way to fix it yourself

Received this as a Christmas gift and installed it this week after our driveway was completed. Very disappointing as there isn't any pressure. Pressure at the faucet is strong, but the hose pressure is terrible.

The hose and reel seem like good quality. The extra handle works well. I have a competitors reel for my backyard and I must say the retraction on this is painful. I understand having a slow retraction so the hose and handle don’t slam into anything, but I have to guide the hose back by hand otherwise the retraction stops completely. I looked at the instructions and insured that the water was turned off and open on the end so less water is in the reel. Doesn’t make a difference. Still a very slow retraction where I have to guide it back.

Worked great for a while then tension got very weak and then the spring broke, so no way of recoiling the hose.

Unscrew the nozzle it came with and put in the other in the box and the end of the hose came lose and now it is stuck on there and I cannot screw it off. It also leaks. So I am going to have to cut the end off and put and new end on it and try to get the other end out of the nozzle that it’s stuck in

Poor hose and nozzle design. Leaked and then could not get it off to replace parts to seal .

Ni e reel ery cheap hose

At first this hose reel seemed great however it is all ready broken. Internally it has come apart on the retraction part. It is all plastic and not really fit for everyday use.

Out of the box it appears to be just what you want. It is pretty stiff and pulling it out the hose takes some power but overall it works well. Maybe 2 to 6 months later it isn't retracting all the way. Then it starts retracting less and less. You try and fix it so you pull it out further and now it retracts back maybe 10 to 15 feet and your left with this hose hanging out. That's my story with two of them. Vevor was good in replacing the first one that stopped retracting. The 2nd one stopped retracting even faster. In other words it is a piece of junk in the end!