Customer Reviews for VEVOR Retractable Hose Reel Water Hose Reel 20m x 1.3cm 180° Swivel Wall-Mounted

I was expecting the quality of the hose to be better than what it is, for the price the hose should be a better quality and not a cheap flimsy one. The nozzle attachment didn’t have any washers in it and the handle was broken, overall it does the job ok, bought it mainly for watering my house plants I keep on my front porch and washing my vehicles!

At first I thought this was a great product. But asbyiu use it you realize is starts to get sluggish rewinding itself. If you look inside you see what appears to be a plastic chain that operates the rewind mechanism. It's only a matter of time before it breaks or strips.

Very nice looking retractable hose reel. My biggest and only complaint is that the pressed on fitting at the end of the hose where you would install the sprayer leaks and cannot be repaired. After I screwed on the sprayer and used it to wash my travel trailer it constantly leaks and runs down my arm. I attempted to removed thr sprayer however the pressed on fitting rotates as it should and I cannot removed the sprayer as there is nothing substantial to hold onto to remove it. Looks like I'll have to cut off the hose on the end in order to remove the sprayer. Vevor took the cheap way out in this design aspect. Very disappointing.

The retracting spring broke after the third or fourth time, maybe? So rather than replace or refund. Vevor has tried to get me to fix it. Told me that how to operate it which was absolutely silly then offered to have it fixed and give me $20 for my trouble. Then offered me $32 for the thing because there is nowhere to get it fixed around here. I asked several times to either refund it or send me another one and they keep sending me messages to do things other than what I want them to do

Bought this hose reel now it leaking from sprayer but cant get it off cause of the design on male end. It just spins when I try and unscrew it.Ill have to cut sprayer off I guess but itll happen to next sprayer I put on it. Its a terrible design!

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Poor quality. First thing I noticed was the skinny hose created a really slow flow rate of water. That's a problem. Second, because the threads just spin freely it constantly leaks at the end of the hose. You can't use it without it just drizzling water out of the end. Cheap. Not worth the money. Would not recommend. I am going to ask about a replacement.

Hose is poor quality. I can't see it lasting long

This has been installed for 3 weeks and the pivot pin is already distorting, will you replace it something better?