Customer Reviews for VEVOR Retractable Hose Reel Water Hose Reel 20m x 1.3cm 180° Swivel Wall-Mounted

This hose is unuseful for me. It is too hard to get out. I can not use it.

Wish to return it. Does not meet expectations.

absolument nul, le tuyau ne s'enroule pas correctement sur l'enrouleur. je déconseille fortement ce matériel.

The user did not leave any written comments.

Hose Reel retracting mechanism broke after 4 months.

Broken no good

hose on the inside wraps went flat and greatly reduced water flow/ pressure

Very bulky.

When I first got my hose it work great but a little while later I had trouble extending the hose, then when it extends I have trouble getting it to retract. The spray nozzle came off. Now I'm extremely disappointed with the quality.

Usually very happy with Vevor products. I have the same size hose but the Gardena brand. I've had it for a few years and it works great. Thought I would save some money and trust in the quality of Vevor and bought this one. Unfortunately, after about 10 months the retracting spring stopped working. My mistake, I didn't keep track of the date and went 3 weeks past the one-year warranty and the only thing Vevor would offer was a $20 rebate. I couldn't even buy a replacement tension spring. It would be really nice if they offered that, given that many people have experienced the same problem with the tension spring failing. Other than the spring, the build quality is as good as the Gardena. But if it fails after year then maybe it's worth investing the money in a better version.