Customer Reviews for VEVOR Retractable Hose Reel Water Hose Reel 35m x 1.3cm 180° Swivel Wall-Mounted

Flow is very weak. Materials are cheap.

Bought it on May. Used less than 10 times. Now, December, the internal spring/belt broken. No auto rewind at all.

Stop reeling in. In three weeks

The hose reel arrived in a broken package and it is broken. Trying to upload images,,but guess what!!,,,the site complains about the size and format of the picture,,tho its in the specs they ask about.

So I bought this back in April for my backyard, installed it on the wall, but never used. As soon as I connected, it is leaking, attempted to see what was wrong, wasn't the o rings, something else is going on inside. Called customer service, still waiting to hear back. It seems really nice, like that it swivels from side to side and can reel back without have to crank a hose reel. Price seemed decent at the time, but now that it is leaking pretty much out the box. I'm felling a type of way that I spent this amount of money on it

JUNK do not buy. Crappy product and crappy company. I bought this retractable hose reel, it lasted 4 month and now it will not retract the hose fully. I contacted the VENOR about the issue. The ad said it had a 12 month warranty. They gave me the runaround for a month and then told me that "Return & Refund/Not Working /Malfunction" they suggested that I buy local parts and find a local technician to repair it. Do not buy this product or do business with VENOR or you WILL regret it. Bad product and worst company,,, BAD BAD BAD

I received it broken

Missing the wall mount had to make my own from wood

Don't know, this is a Christmas 2025 gift, tell about in December!

This broke the first day. Specifically the part that allows the hose retract evenly on the reel. I have purchased A LOT of Vevor products and most have been really awesome. This is the one exception, I would NOT recommend purchasing this.