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VEVOR Retractable Hose Reel Water Hose Reel 35m x 1.3cm 180° Swivel Wall-Mounted

Customer Reviews for VEVOR Retractable Hose Reel Water Hose Reel 35m x 1.3cm 180° Swivel Wall-Mounted

35m
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Customer Reviews

4 Out of 5
Based on 3577 reviews
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Placido Ares Rodríguez Placido Ares Rodríguez
Averia
25 m
Buenos días..no recoge la manguera .. mecanismo bloqueo roto interior
0 people found this helpful
Customer Service Reply: Hemos recibido su solicitud de soporte sobre este problema. Nuestro equipo de atención al cliente le dará seguimiento en un plazo de 24 horas y continuará ayudándole hasta que se resuelva por completo. Por favor, esté atento a las respuestas a su solicitud y a las notificaciones por correo electrónico.
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Timmy Blackstock Timmy Blackstock
Would never buy again
You pull it out and it won't go all the back in. First time using it. Would not recommend
0 people found this helpful
Customer Service Reply: Hello! We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
John Noah John Noah
Will not rewind
Please do not buy. Do not attempt to repair yourself either
0 people found this helpful
Customer Service Reply: Dear valued customer, We're truly sorry to hear you had a disappointing experience with our after-sales and customer service, and we take your feedback seriously. We'll immediately pass your concerns to our customer service and after-sales teams to drive improvements. Please note that we have received your ticket raised earlier and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
Tim Allen Tim Allen
Owner
Last exactly one year bought it on June 10th 2025 went bad on June 10th 2026 and it won't let me upload a picture to prove it
0 people found this helpful
Customer Service Reply: Dear Valued Customer,we appreciate you sharing your shopping experience with us.We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
JOSHUA JOSHUA
Mr
Item failed after having it for a week.. not satisfied..
0 people found this helpful
Customer Service Reply: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
Elvis Elvis
Retractable hose
I am really disappointed I sent all that money for crap ,the hose is thin on my first use the connection that goes to spray come right off ,and it been leaking heavily. I wish I add the box to return this item all that money. I should have just went to home depot or lowe to buy a regular garden hose,I would be more pleased.
0 people found this helpful
Customer Service Reply: Dear Valued Customer,we appreciate you sharing your shopping experience with us.We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
Roger hall Roger hall
Mechanic
It broke the first time I used it and it was a waste of money I refuse to pay for things that aren’t worth it
0 people found this helpful
Customer Service Reply: Dear Valued Customer,we appreciate you sharing your shopping experience with us.We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
Bill Kace Bill Kace
Never received it
Ordered it and never received it
0 people found this helpful
Customer Service Reply: Hello! We have noticed that the issue you reported has been resolved. We are pleased that your problem was addressed promptly. Howevere, We sincerely apologize for the unsatisfactory logistics experience you encountered. We have noted this issue and will feed it back to our logistics partner to optimize the delivery process. Thank you for your feedback, which helps us improve our services.
Carl Thomasson Carl Thomasson
Owner
I am very disappointed in the pressure. We cannot even use a small sprinkler at the end of the hose. Sent in a report and after 2 days we have not gotten a response. Therefore I am not giving this a good review..
0 people found this helpful
Customer Service Reply: We have received your ticket regarding this issue. Our customer support team will follow up on your problem within 24 hours and continue assisting until all your needs are resolved. Please keep an eye on the ticket responses and email notifications.
Violetta Violetta
Absolute garbage
Sprayer started leaking 2 weeks after purchase. Got partial refund for it. Now less than 3 months in - entire hose is broken, no water is flowing out of it. Checked our water pressure, different hoses - no issues. Will not buy any tools from this brand. First disappointment with chainsaw and now this.
0 people found this helpful
Customer Service Reply: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.

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