Customer Reviews for VEVOR Retractable Hose Reel Water Hose Reel 35m x 1.3cm 180° Swivel Wall-Mounted

Usually very happy with Vevor products. I have the same size hose but the Gardena brand. I've had it for a few years and it works great. Thought I would save some money and trust in the quality of Vevor and bought this one. Unfortunately, after about 10 months the retracting spring stopped working. My mistake, I didn't keep track of the date and went 3 weeks past the one-year warranty and the only thing Vevor would offer was a $20 rebate. I couldn't even buy a replacement tension spring. It would be really nice if they offered that, given that many people have experienced the same problem with the tension spring failing. Other than the spring, the build quality is as good as the Gardena. But if it fails after year then maybe it's worth investing the money in a better version.

We bought 2 of these for our church and they are simply not functional for the water pressure needed for this distance. If you don't need any real pressure, these are great They come out and retract great and do not bind up in the return. (might actually retract a little too fast) The post they sit on is plastic and would be better if it were metal

Bought this in April, right away the nozzle leaked, and 3 mths in and multiple leaks in the hose it self. It is not sturdy by any means, i would not buy again. The nice thing is it puts it self away

I just got it and hooked it up. I have buyers remorse. The hose has low flow and feels really cheep. I ran my 1/2 inch hose side by side from another valve. The flow is not even close.

The spring broke within the first season of use and would not recoil.

Cuts water pressure way down. Wouldn't buy again.

They’re all right, but they do not retract all the way I have to play around for a while to get him to go all the in, I even turned the pressure and relieved it saying that might help but it doesn’t. I guess I should’ve bought a more expensive one oh well.

Package came in quickly, however after installation hose would not retract back. Popped the side cover off and these 3 screws had been stripped / the plastic ear they screw into was busted. (These screws hold the spring in place to allow hose to retract.) I was able to pull hose all the way out and put screws back in the other 3 slots… still unsure why it only had 3 out of the 6 screws…. Then was able to manually spool the hose back up putting tension on the spring now that the screws had it locked in place… it retract a little fast, Assuming that it’s because it had to be modified straight out of the box to work.

Don't buy spring breaks

Spring broke after 6 uses. I wrote the company and after going back and forth for two weeks they offered me $31.00 versa sending me a new one. Beware....