Customer Reviews for VEVOR Retractable Garden Hose Reel, 1/2 in x 98.43 ft Wall Mounted Hose Reel, Heavy Duty Garden Hose Reel with 9 Patterns Nozzle, Any Length Lock, Auto-Rewind Slow Return System and 180°Swivel Bracket
30 m
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3583 Reviews
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Omar Bought April 2026
I bought two of this hose reel. One last year and another in April 2026. The new one started to show signs of wear. I have used it less than 10 times. Not happy with the quality. It’s not durable.
1 people found this helpful
Flower Grower Hose burst after less than a month
I got this unit, and it worked nicely for just one month. Then the hose burst, spraying water everywhere inside the unit and rendering it unusable. Very disappointing!
I reported this to VEVOR and was told by their helpline that I would get a detailed response in 48 hours. That was four days ago, and still no response, which is equally disappointing!
1 people found this helpful
John S. Hose Reel
Female hose attachment broke upon installation. Working with vevor to fix issue. Will update based on outcome.
0 people found this helpful
Michael Irwin Don't waste your money or time
Don't waste your money, the spring pops off and won't retract back, used less than 20 times and no way to fix it yourself
0 people found this helpful
Vegard Flimpsy and cheap
20 m
Seems cheap. Stiff hose, leaking o ring after short time use, low quality feeling. For the price you can get a better product. Usually VEVOR is good but this is not.
0 people found this helpful
LJW No pressure!
Received this as a Christmas gift and installed it this week after our driveway was completed. Very disappointing as there isn't any pressure. Pressure at the faucet is strong, but the hose pressure is terrible.
0 people found this helpful
Jyri Haven't got my order
30 m
Ordered this item 1 month ago and it hasn't arrived yet. And the support dosent rely support
0 people found this helpful
Marshall Mostly OK. Slow retraction is so slow it stop
The hose and reel seem like good quality. The extra handle works well. I have a competitors reel for my backyard and I must say the retraction on this is painful. I understand having a slow retraction so the hose and handle don’t slam into anything, but I have to guide the hose back by hand otherwise the retraction stops completely. I looked at the instructions and insured that the water was turned off and open on the end so less water is in the reel. Doesn’t make a difference. Still a very slow retraction where I have to guide it back.
1 people found this helpful
Joseph Gallagher Mr
35m
Worked great for a while then tension got very weak and then the spring broke, so no way of recoiling the hose.
0 people found this helpful
Christopher nichols Owner
Unscrew the nozzle it came with and put in the other in the box and the end of the hose came lose and now it is stuck on there and I cannot screw it off. It also leaks. So I am going to have to cut the end off and put and new end on it and try to get the other end out of the nozzle that it’s stuck in
0 people found this helpful
