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VEVOR Retractable Garden Hose Reel, 1/2 in x 98.43 ft Wall Mounted Hose Reel, Heavy Duty Garden Hose Reel with 9 Patterns Nozzle, Any Length Lock, Auto-Rewind Slow Return System and 180°Swivel Bracket

Customer Reviews for VEVOR Retractable Garden Hose Reel, 1/2 in x 98.43 ft Wall Mounted Hose Reel, Heavy Duty Garden Hose Reel with 9 Patterns Nozzle, Any Length Lock, Auto-Rewind Slow Return System and 180°Swivel Bracket

30 m

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Mark Mark
Hose real
Hose real 3
Coupling was crushed during shipping, also saw another buyer with the same issue. Poor packaging.
0 people found this helpful
Customer Service Reply: Dear Valued Customer,we sincerely apologize that your order arrived not as expected. We understand how disappointing this must be and appreciate you bringing it to our attention. We have reported this issue to our logistics partner so they can investigate and improve their handling process. In the meantime, we’ve created a support ticket for your case. Our customer service team will reach out to you via email shortly and keep you informed until the issue is fully resolved. Please keep an eye on your inbox for further updates.
Marcello Marcello
Non a 180°
30 m
Sembra funzionale ma purtroppo non ruota a 180° ma circa a 140
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Customer Service Reply: Abbiamo creato un ticket per consentirti di seguire da vicino questo problema. Il nostro team di assistenza clienti ti contatterà via e-mail e ti fornirà aggiornamenti fino alla risoluzione del problema. Ti preghiamo di controllare regolarmente la tua casella di posta elettronica.
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Alberto Alberto
Satisfait
30 m
Fixation au mur un peu compliqué car les trous sont assez proches, mais il tient parfaitement sur 2 vis finalement. J'ai rajouté des rondelles car la fixation est en plastique. Très bon rapport qualité/prix, par rapport à ce qu'on trouve sur le marché. Je recommande vivement... A acheter sans hésiter, j'ai pris celui de 30m
0 people found this helpful
Customer Service Reply: Bonjour ! Nous vous remercions sincèrement d'avoir partagé votre expérience d'achat avec nous. Vos commentaires sont précieux et nous aident à nous améliorer. Merci encore pour votre contribution !
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Patoche Patoche
VEVOR Enrouleur tuyau arrosage mural 30m
30 m
Les vis tirfonds livrées pour fixer l'enrouleur sont beaucoup trop courtes pour une fixation sur un mur en briques (aucune tenue de l'enrouleur très lourd), il a fallu les remplacer. Le stop lors du déroulement du tuyau n'est pas évident, il faut s'y reprendre à 2 fois afin de bloquet ce dernier. A voir par la suite...
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Customer Service Reply: Nous avons créé un ticket pour vous permettre de suivre ce problème. Notre équipe d'assistance client vous contactera par e-mail et vous tiendra informé(e) jusqu'à la résolution du problème. Veuillez consulter régulièrement votre boîte de réception.
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Terry Budd Terry Budd
Mr
30 m
The hose is OK and, obviously allows water to pass through it. The 'gun' is very good. There are a couple of issues: 1. The bracket supplied does not allow the unit to fit flush to a wall. 2. It is very difficult to pull out the hose. So much so , my wife is unable to pull the hose out
0 people found this helpful
Customer Service Reply: Dear valued customer, Thank you for sharing these issues. We’re sorry for the trouble caused. For more help, check our online "Contact Us" page, located in the bottom navigation bar. Through this, submit a ticket for unresolved problems, and our after-sales team will assist quickly. We appreciate your understanding.
Tomasz Tomasz
M
30 m
M 2 M 2
Tyle w temacie, co w załączonym zdjęciu
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Customer Service Reply: Utworzyliśmy zgłoszenie, z którego możesz skorzystać, aby dowiedzieć się więcej o tym problemie. Nasz zespół obsługi klienta skontaktuje się z Tobą e-mailem i będzie Cię informował o postępach w rozwiązaniu problemu. Prosimy o regularne sprawdzanie skrzynki odbiorczej w celu uzyskania wiadomości.
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Taavi Taavi
Lower quality then expected
40 m
Lower quality then expected 3
Usually vevor quality is always been superb. In this case one of the main reasons for ordering this setup was that it was advertised to have brass fittings. In reality it came with plastic fittings what usually do not last long time and start leaking. Ill need to order brass fittings separately. Otherwise it seems to be ok. Have not tested how well it will work for longer usage as its still spring here and have had no need for watering yet. Photo included of plastic fittings.
0 people found this helpful
Customer Service Reply: We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
Farhad Farhad
Nozzle broke
Nozzle broke  3
The nozzle broke for no reason after 2 months of use with no reason!!
0 people found this helpful
Customer Service Reply: Thank you for your feedback. We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
Bill Bill
Owner
Owner 3 Owner 3
The front face plate comes off and center tabs break. This is a big flaw in the construction as when the hose retracts the big orange ball makes contact with this and after a couple of retractions this is what happens. Now I never just let is retract on its own like all the videos show
9 people found this helpful
Customer Service Reply: Hello, there, Thank you for your patience and understanding as we work through your recent concern. We want to assure you that we are actively addressing your issue and are committed to finding a satisfactory solution. During this process, we kindly ask you to keep an eye on your ticket or email for updates. Our dedicated team is working diligently to resolve this matter as quickly as possible, and we will keep you informed of any progress.
PAUL MERCHANT PAUL MERCHANT
Retractable hose
Stop retracting after a couple of months
0 people found this helpful
Customer Service Reply: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.

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