Customer Reviews for VEVOR Retractable Garden Hose Reel, 1/2 in x 98.43 ft Wall Mounted Hose Reel, Heavy Duty Garden Hose Reel with 9 Patterns Nozzle, Any Length Lock, Auto-Rewind Slow Return System and 180°Swivel Bracket

The spring broke within the first season of use and would not recoil.

Cuts water pressure way down. Wouldn't buy again.

Package came in quickly, however after installation hose would not retract back. Popped the side cover off and these 3 screws had been stripped / the plastic ear they screw into was busted. (These screws hold the spring in place to allow hose to retract.) I was able to pull hose all the way out and put screws back in the other 3 slots… still unsure why it only had 3 out of the 6 screws…. Then was able to manually spool the hose back up putting tension on the spring now that the screws had it locked in place… it retract a little fast, Assuming that it’s because it had to be modified straight out of the box to work.

Don't buy spring breaks

Spring broke after 6 uses. I wrote the company and after going back and forth for two weeks they offered me $31.00 versa sending me a new one. Beware....

Junk! Didnt even make it 4 months. Quit retracting hose.

leaking from inside … probably a hose problem ?

Didn't make the anniversary, I was pretty happy about the product. Bought it mid August last year, used for three months, put it away, bring out this May, I have to replace the spray nozzle and now the hose stucked inside the housing on the left side where the drive belt is. What a waste.

Leider nach 6 Monaten kaputt. Verliert Wasser am inneren Schlauchanschluss. Leider kommt man nicht dran ohne die Trommel zu öffnen und den Wickelmechanismus zu zerstören. Sehr schade, sonst eine gute Schlauchtrommel.

Broken no good