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VEVOR Retractable Garden Hose Reel, 1/2 in x 98.43 ft Wall Mounted Hose Reel, Heavy Duty Garden Hose Reel with 9 Patterns Nozzle, Any Length Lock, Auto-Rewind Slow Return System and 180°Swivel Bracket

Customer Reviews for VEVOR Retractable Garden Hose Reel, 1/2 in x 98.43 ft Wall Mounted Hose Reel, Heavy Duty Garden Hose Reel with 9 Patterns Nozzle, Any Length Lock, Auto-Rewind Slow Return System and 180°Swivel Bracket

30 m
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Customer Reviews

4 Out of 5
Based on 3583 reviews
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3583 Reviews
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raymondm35 raymondm35
Replacement
Ordered a retractable 1/2 water hose had issues with it retracting back and only would retract halfway and stopped contacted. Customer service had to go around and around before they would actually do anything about it had to provide a video showing the issue and then they finally sent an email stating that they would send a replacement.
0 people found this helpful
Customer Service Reply: Dear Valued Customer, We sincerely apologize for the inconvenience this issue has caused you. Thank you for accepting the proposed solution and for your patience. Our team is currently working on the next steps, and we will provide you with an update as soon as possible. In the meantime, we kindly ask that you continue to monitor the ticket responses and your email for any updates. Thank you for your understanding and continued patience.
JACQ Pierre JACQ Pierre
Axe de fixation je supporte pas la rotation de l'enrouleur
40 m
Axe de fixation je supporte pas la rotation de l'enrouleur 3
Enrouleur très bien mais, l'axe en plastique qui le fixe au support pli et se cisaille sous le poids Il faudra trouver une solution pour l'année prochaine
0 people found this helpful
Customer Service Reply: Nous avons bien reçu votre demande concernant ce problème. Notre équipe de support client assurera le suivi de votre dossier dans les 24 heures et continuera de vous assister jusqu'à ce que toutes vos attentes soient satisfaites. Veuillez surveiller les réponses à votre demande ainsi que les notifications par e-mail.
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Melanie Prough Melanie Prough
Clearly not designed for South Georgia heat.
Clearly not designed for South Georgia heat. 3
Clearly not designed for South Georgia heat. If you get one clean/rinse it out on the regular & I used a wooden pin to fix the pin issue.
0 people found this helpful
Customer Service Reply: Dear valued customer, We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
Faramond Faramond
Pas comme decrit
40 m
Pas comme decrit 3 Pas comme decrit 3 Pas comme decrit 3
Les embouts sur ka photo de présentation son en laiton( fer) L enrouleur que j ai reçu est tout en plastique( enbout plastique) La qualité me parais moins bonne que sur la photo de présentation
1 people found this helpful
Customer Service Reply: Nous avons bien reçu votre demande concernant ce problème. Notre équipe d'assistance client prendra en charge votre demande dans les 24 heures et vous accompagnera jusqu'à la résolution complète de votre problème. Veuillez consulter régulièrement les réponses à votre demande et vos notifications par e-mail.
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Luis Poventud Luis Poventud
Just stop rolling back 2 year used
Well just broke no good. , now to the trash
0 people found this helpful
Customer Service Reply: Hello! We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
Mark Allen Mark Allen
Decent product for the money
I have been using this hose reel for about 2 months. I have it mounted in my garage to use with my pressure washer, it been working great. The only dislike I have is with the hollow plastic pin that holds the reel to the wall mounting bracket. The weight of the reel when full of water flexes the pin enough to allow it sag and lay to the side. I ended up finding a piece of steel rod to fit inside the hollow plastic pin to stiffen it up, problem solved
0 people found this helpful
Customer Service Reply: Dear Valued Customer, We sincerely appreciate you sharing your shopping experience with us. Please rest assured that we will carefully review your comments and take them into consideration as we work to enhance our services. Thank you for your valuable feedback,it helps us improve and continue serving you better. Please, if you need more help, please head to our "Contact Us" page online,look for it in the bottom navigation bar. Submit a ticket there for any unresolved issues, and our after-sales team will work to resolve things quickly. We appreciate your understanding.
Mathias Mathias
Enrouleur moyen
25 m
Globalement déçu de cet enrouleur avec lequel j'ai eu plusieurs fois le problème pour réenrouler le tuyau. Aussi, le diamètre du tuyau est petit et n'offre pas un débit énorme surtout avec le pistolet multifonction qui est très basique. Je le remplace dès que je peux par un Gardena, plus cher mais plus robuste et qui fait le job.
0 people found this helpful
Customer Service Reply: Nous avons créé un ticket pour vous permettre de suivre ce problème. Notre équipe d'assistance client vous contactera par e-mail et vous tiendra informé(e) jusqu'à la résolution du problème. Veuillez consulter régulièrement votre boîte de réception.
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Salvo Salvo
Patania
25 m
Mi aspettavo una maggiore portata ,non avevo valutato che il tubo e di diametro minore rispetto a quello che normalmente utilizzavo
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Customer Service Reply: Ciao! Apprezziamo molto che tu abbia condiviso la tua esperienza di acquisto con noi. È molto importante per aiutarci a migliorare. Grazie ancora per il tuo prezioso feedback!
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Larry Leake Larry Leake
Mr
Hose when pulled out a ways kinks very easy. Needs to have a better hose
0 people found this helpful
Customer Service Reply: Hello! We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
Zurkster Z Zurkster Z
Mediocre quality!
Hose binds when retracting. Poor design quality.
0 people found this helpful
Customer Service Reply: We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.

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