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VEVOR Raised Garden Bed, 48.2 x 24.6 x 11 inch Galvanized Metal Planter Box, Outdoor Planting Boxes with Open Base, for Growing Flowers/Vegetables/Herbs in Backyard/Garden/Patio/Balcony, Silver

Customer Reviews for VEVOR Raised Garden Bed, 48.2 x 24.6 x 11 inch Galvanized Metal Planter Box, Outdoor Planting Boxes with Open Base, for Growing Flowers/Vegetables/Herbs in Backyard/Garden/Patio/Balcony, Silver

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Daryl Barron Daryl Barron
VEVOR is crooked
I paid for 4 3x6x1 raised beds. VEVOR shipped me only 2 and was not able to resolve the issue with vevor’s damn AI assistant. I will never purchase anything ever again from VEVOR and every opportunity I will share my experience with everyone. VEVOR doesn’t care about customer service or resolving their mistakes.
0 people found this helpful
Customer Service Reply: Dear valued customer, We sincerely apologize for the inconvenience this has caused you.We’ve received your ticket and maintained communication about this issue. We’re currently requesting detailed info via email to resolve it and await your response. Rest assured we’ll follow up until fully resolved,please monitor ticket replies and email alerts.
Robert Robert
Iwner
Very flimsy, not much support, cheap, and low quality very disappointed
0 people found this helpful
Customer Service Reply: Dear Valued Customer,We sincerely appreciate you sharing your shopping experience with us. Our aim is to offer high-quality products at affordable prices, and we truly value you taking the time to share your thoughts. Our goal is to make great products accessible without compromising on quality. Please rest assured that we will carefully review your comments and take them into consideration as we work to enhance our services.We have created a ticket for you to follow up on this with you. Our customer support team will contact you via email and provide updates until all concerns are solved. Please check your inbox promptly for our messages.
Bill Bill
Not worth it
The material used is super thin do not hit anything along any edges it bends extremely easy if the material was double the thickness it would probably hold up better. Would not recommend it.
0 people found this helpful
Customer Service Reply: Dear Valued Customer, We sincerely appreciate you sharing your shopping experience with us. Please rest assured that we will carefully review your comments and take them into consideration as we work to enhance our services. Thank you for your valuable feedback,it helps us improve and continue serving you better.
Sheldon Mackey Sheldon Mackey
Mr
Very cheap won't handle all the dirt you put in it.
0 people found this helpful
Customer Service Reply: Hello! We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
Homesteader Homesteader
Not what I expected.
Beds are very flimsy and thin. Bracing bars are made of a flattened tin can and I cannot trust them to actually hold the bed together once filled with soil. Very worried that the screws holding them to the sides or together as there is 2 pieces that you need to screw together instead of a solid bar will just pull thru the cheap material. If they corrode at all failure will be imminent. There are a million screws and wing nuts which I do not like as you cannot just use a ratchet or small electric impact to put together to expedite assembly. I know this is an inexpensive raised bed but it is so cheap that I will not use it as it does not appear that it will last 1 season.
0 people found this helpful
Customer Service Reply: We are truly sorry that you encountered issues while using the product,we apologize for failing to provide you with a smooth experience of its functions. Please refer to the existing product manual on the product detail page and the online usage tutorials first. Rest assured, if these resources do not resolve your problem, please head to our "Contact Us" page online,look for it in the bottom navigation bar. Submit a ticket there for any unresolved issues, and our customer support team will contact you via email and provide updates until the problem is solved. We appreciate your understanding.
Jim Green Jim Green
Vevor is Doomed
Their customer service is worthless. If you don’t receive order, you are out of luck. Their customer service is worthless. If you don’t receive order, you are out of luck. Their customer service is worthless. If you don’t receive order, you are out of luck.
0 people found this helpful
Customer Service Reply: We sincerely apologize that you haven’t received your package yet. A support ticket has been created so our customer service team can follow up with you directly. They will reach out via email and keep you updated until the issue is fully resolved. Please check your inbox for our messages. Thank you for giving us the chance to make things right."
Ryan McDonough Ryan McDonough
Business owner
Very weak assembly. Couldn't hold the dirt without bending sides out. Need more structural support
0 people found this helpful
Customer Service Reply: Hello, there. Thank you for reaching out to us. We sincerely apologize for any inconvenience or frustration you may have experienced. Your satisfaction is our top priority, and we are committed to resolving this issue to your complete satisfaction. To assist you further, we encourage you to visit our "Contact Us" page on our website. There, you can easily connect with our dedicated after-sales team.
MPo MPo
Owner
Don't waste your money. We purchased this thinking it would be a nice size garden bed for our backyard vegetables and assembled using locktite on all the fasteners for added strength and durability. It went together well an felt semi-sturdy until we filled it with soil. The sides are bulged out, the metal has no strength, all the cross braces (6) were installed, but did little to maintain the structure. I will either remove and discard next spring or will need to build an exoskeleton to support the bed around the entire perimeter of the bed.
0 people found this helpful
Customer Service Reply: Dear valued customer, thank you for bringing your concerns to our attention. We genuinely apologize for any inconvenience or frustration you may have experienced. To assist you further, we recommend visiting our "Contact Us" page on our website, where you can reach out to our dedicated after-sales team.
Timothy Webster Timothy Webster
Horrible Customer service!!!
Your company is a nightmare! No phone to contact an agent You sent the wrong item. I sent pictures of the package with the wrong measurements on it, but you still wanted me to open it and take more pics which was ridiculous! I did the chat with a guy Jesus, in emails after you send by automated email so when I reply it says not a valid email cannot reply! II did get an email for a $20 discount for my trouble!?!!??? Why I had to spend another hundred dollars to buy the product I wanted from another company! I said send me a return decal and I’ll send the damn thing back still unopened in original packaging. In the mean time I’m giving you negative reviews everywhere I can unless this gets resolved
1 people found this helpful
Customer Service Reply: Dear valued customer, thank you for being patient and cooperative. We're in the process of dealing with your concerns and are committed to providing a good solution. Please watch for updates in your ticket and email. Any further questions, just let us know.
Sierra Tango Zulu Sierra Tango Zulu
Wishful
I ordered 6, but they never arrived. I'm disappointed because they would have made great garden beds for growing vegetables this summer.
0 people found this helpful
Customer Service Reply: Dear valued customer, your patience and cooperation mean a great deal to us. We’re working around the clock to address your concerns and are committed to finding a satisfactory solution. Be sure to check your ticket and email regularly to get the latest updates on the progress. For any more assistance or queries, feel free to contact us.

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