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VEVOR Pressure Washer Pump, 3/4" Shaft Horizontal Triplex Plunger, 3300 PSI, 2.5GPM, Replacement Power Washer Pumps Kit with 5 Nozzles, Compatible with Simpson MorFlex 40224, 40225, 40226, Santoprene

Customer Reviews for VEVOR Pressure Washer Pump, 3/4" Shaft Horizontal Triplex Plunger, 3300 PSI, 2.5GPM, Replacement Power Washer Pumps Kit with 5 Nozzles, Compatible with Simpson MorFlex 40224, 40225, 40226, Santoprene

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tanner f tanner f
stopped working in 5 months
went out in 5 months
1 people found this helpful
Customer Service Reply: Hello! We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
m. y. m. y.
switcharoo
Purchased the 3700 psi received the 3300 psi pump. No exchange or reshipping me the 3700 psi pump. Sent partial refund after jumping through alot of hurdles. Wont be back.
2 people found this helpful
Customer Service Reply: Dear Valued Customer,We're sorry to hear that you experienced an issue with the product. We're glad to see that the matter was resolved promptly through our email communication. If you have any further questions or concerns, please don't hesitate to reach out to us again.Thank you for sharing your feedback, we truly appreciate the time you took to let us know, as it helps us continue improving our products and services.
Markus Markus
I received a broken product
The product arrived broken. At first, they only offered a partial refund, which I didn't accept. Then they offered a full refund. I accepted it. However, they clearly don't know how to issue refunds to customers. It’s been over two weeks and I’ve been in contact every day, yet the money still hasn't arrived, even though they keep promising it will.
1 people found this helpful
Customer Service Reply: We have received your ticket regarding this issue. Our customer support team will follow up on your problem within 24 hours and continue assisting until all your needs are resolved. Please keep an eye on the ticket responses and email notifications.
stan stan
leak
leak oil from day one would not replace
1 people found this helpful
Customer Service Reply: Thank you for your feedback. We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
Zach Zach
Pressure washing pump
This pump leaked from the unloader on the first job and then I got a new unloader and then after about 4 jobs the pressure of this pump got worse and worse so I had to discontinue use of the pump it did work decent at first just do not use for a pressure washing business
0 people found this helpful
Customer Service Reply: Dear valued customer,Thank you for your feedback. We’re very sorry to hear about the difficulties you faced with the product.For more help, please head to our "Contact Us" page online,look for it in the bottom navigation bar. Submit a ticket there for any unresolved issues, and our customer support team will contact you via email and provide updates until the problem is solved.We appreciate your understanding.
Terry Terry
tntpaintingservices@gmail.com
This is my second pump within a year the first one only lasted a year this one on the first go I like on a roof waterblasting and three of the nuts for the porcelain valves I guess you call them were loose and I lost all pressure and I had to replace the seals on the if I hadn't noticed that then it would have been the stuff pump on the first go so quality I'm in the middle see how long this one last four but yeah price is the only reason really that I bought a second pump
0 people found this helpful
Customer Service Reply: We extend our sincerest apologies for the inconvenience caused by our product. We fully comprehend the frustration that may arise from experiencing a malfunction during use. We are dedicated to addressing this matter expeditiously. We will provide an update regarding your issue via email; please be so kind as to check your inbox for further correspondence.
Dennis Salerno Dennis Salerno
Customer
I purchased this pump and after using it the first time it will not maintain the adjusted pressure that has been set. Once you release the gun trigger and pull the trigger again the pressure goes to 0. You need to undial the pressure valve knob and dial it back up again every time you release the trigger. The company keeps telling me they've turned my problem over to another team to resolve my issue but now it's been a month with no satisfaction. I finally just filed a dispute with my credit card company.
1 people found this helpful
Customer Service Reply: Dear valued Customer,we have received your ticket regarding this issue and have been in continuous communication with you about it.We have provided a solution to you via email and are now awaiting your feedback. Please rest assured that we will keep following up until the problem is fully resolved. Kindly monitor the ticket responses and email alerts.
Ken Ken
Pump DOES NOT Produce Rate Pressure
Purchased the 4gpm 4400psi pump, installed it with no problems and it works but does not produce the pressure stated. I have a new nozzle, 13hp motor, which is what is specified to operate with but my pump at full speed only produces 3000psi, which is good pressure for most pressure washers but I expected it to produce the rated pressure of 4400psi. VEVOR could not explain why it did not produce the pressure and only stated that the pressure, while spraying, will be "slightly less" than the advertised pressure. First they offered my a refund of $20 and I could keep the pump but I fussed and explained that its not what I ordered and that a pump that they sell that is rated for the pressure mine produces is $50 less than what I paid for this pump. They agreed on a refund of $50 and I keep the pump, but I still have not received the $50. Beware that your pump probably will not produce the rated pressure. Buy the pressure gauges made for the pumps if you want to actually see what it is producing, otherwise you have no way of knowing what the pressure is. Mine does fine at 3000psi its just the fact that I ordered one that should have produced 4400psi while spraying. I also got the three year warranty so, we will see if it goes that long, and how hard it is to get a claim resolved. Used mine for about 3 hrs so far with no issues. My motor is way oversized for the pump but still uses lots of fuel, but I was expecting a 4400psi pump.
1 people found this helpful
Customer Service Reply: Dear Valued Customer,We’re sorry to hear that you experienced an issue with the product. We’re glad to see that the matter was resolved promptly through our email communication. If you have any further questions or concerns, please don’t hesitate to reach out to us again.Thank you for sharing your feedback, we truly appreciate the time you took to let us know, as it helps us continue improving our products and services.
Mevlut TURAN Mevlut TURAN
Im not received
I haven't received the product.
0 people found this helpful
Customer Service Reply: We have received your ticket regarding this issue. Our customer support team will follow up on your problem within 24 hours and continue assisting until all your needs are resolved. Please keep an eye on the ticket responses and email notifications.
Mike Mike
Teacher
Clicked on the 1 inch shaft when the order went through it switched to the three-quarter inch shaft. This thing is useless. I can’t get it to fit over the shaft and they say it’s my fault.
1 people found this helpful
Customer Service Reply: Dear valued customer, Thank you for sharing your concerns. We’re sorry for any inconvenience this has brought. For more help, please head to our "Contact Us" page online,look for it in the bottom navigation bar. Submit a ticket there for any unresolved issues, and our after-sales team will work to resolve things quickly. We appreciate your understanding.

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