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VEVOR Pressure Washer Pump, 3/4" Shaft Horizontal, 3500 PSI, 2.5GPM, Replacement Power Washer Pumps Kit with 5 Nozzles, Hardware and Siphon Tube, Compatible with Simpson, Honda, Troy-Bilt, Generac

Customer Reviews for VEVOR Pressure Washer Pump, 3/4" Shaft Horizontal, 3500 PSI, 2.5GPM, Replacement Power Washer Pumps Kit with 5 Nozzles, Hardware and Siphon Tube, Compatible with Simpson, Honda, Troy-Bilt, Generac

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Customer Reviews

4 Out of 5
Based on 164 reviews
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164 Reviews
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kelvin brown kelvin brown
Extremely slow refunds for doable producct.
Worked for 2 hours and has been days waiting for an approval for refund. I did everything right and I have NEVER been through so much and so much time getting a refund and still havent gotten it. Might be ok if someone would light a fire under the refund department. I would give it a 5 rating if it had worked,,but at least stand behind your products quickly
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Customer Service Reply: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
klroger klroger
business owner
I don't know what to say, I never received it. Vevor told me it was shipped, but FedEx said they only received shipping information, never a product. They did refund my money, but you have to deal with a robot...
0 people found this helpful
Customer Service Reply: Dear valued customer,We sincerely apologize for the unsatisfactory logistics experience you encountered.We have noted this issue and will feed it back to our logistics partner to optimize the delivery process. If there’s anything further you need or if you have any additional questions, please feel free to reach out. We’re always here to help and want to ensure that everything is to your satisfaction.Please head to our "Contact Us" page online,look for it in the bottom navigation bar. Submit a ticket there,and our customer support team will contact you via email and provide updates until the problem is solved. We appreciate your understanding.
Mike Tulley Mike Tulley
Wrong pump…again!!
I received a pump from Vevor. Contactedvrgem, sent pics and they said they would send a replacement pump. 2 weeks later second pump came in and WRONG again….exact same pump as first one. They requested pics of the boxes and I sent it to them. They apologized. No follow-up and tonight they acted like they had no idea of the 2nd wrong pump. They opened another “ticket” and said I would be contacted and be patient….I’m not a happy camper!!
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Customer Service Reply: Hi there! We really appreciate you sharing your shopping experience with us. It means a lot for helping us improve. We’ll pass your feedback to the relevant team to make necessary optimizations. Thanks again for your valuable input! Sorry to hear our product gave you trouble— We have noticed that the issue you reported has been resolved through email communication. We are pleased that your problem was addressed promptly. If you have any further inquiries, please feel free to contact us again.    
Hawkeye Hawkeye
Paul harman
Purchased 2 received 1 only pump.After many attempts to get the second pump it is now 2 months later and i am still without second pump appauling.Also being made to prove I am not a liar and a theif is discusting behaviour.
0 people found this helpful
Customer Service Reply: We sincerely apologize for the unsatisfactory logistics experience you encountered. We have noted this issue and will feed it back to our logistics partner to optimize the delivery process. Thank you for your feedback, which helps us improve our services.

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