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VEVOR Pop Up Canopy Tent Outdoor Gazebo Tent 3.05 x 6.1 m with Sidewalls & Bag White

Customer Reviews for VEVOR Pop Up Canopy Tent Outdoor Gazebo Tent 3.05 x 6.1 m with Sidewalls & Bag White

White 3.048x6.096x3.20m

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513 Reviews
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Karen Karen
Mrs
White 2.95x2.95x2.63 m(With Windows)
Lovely looking marquee , easy to put up and pack up but very flimsy. On second use a manufacturer error prevented me from being able to pack it up. Requested refund.
0 people found this helpful
Customer Service Reply: We have received your ticket regarding this issue. Our customer support team will follow up on your problem within 24 hours and continue assisting until all your needs are resolved. Please keep an eye on the ticket responses and email notifications.
Luis Rodriguez Luis Rodriguez
Vevor has the worst customer service
White 3.048x6.096x3.20m
I received a damaged item ($200) and their resolution is to issue a $20 refund. This guys are a joke
0 people found this helpful
Customer Service Reply: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
Le Big Marc Le Big Marc
président
White 3.048x6.096x3.20m
The two that i bought broke...a total lost for me !!
0 people found this helpful
Customer Service Reply: Dear valued customer, Thanks for sharing your thoughts. We apologize for any inconvenience caused. For immediate assistance, please visit our online "Contact Us" section—our after-sales team will assist promptly. Thank you for your understanding.
Jesse freeman Jesse freeman
Part arrived damaged and offered no replacement part only partial money back
Grey 3.048x3.048x3.20 m
Part arrived damaged. I believe at no fault to them or myself but just a general fluke. BUT when I reached out to have part replaced all they offered was a small portion of money back and told me to fix the problem myself. Not a way to stand behind their product.
1 people found this helpful
Singh Singh
S
White 3.048x3.048x3.20 m
Owner complete garbage collapsed on the first day
0 people found this helpful
Customer Service Reply: Hello, We’re sorry to hear about your experience, and we truly value your feedback. A support ticket has been created so our customer service team can follow up with you directly. They will reach out via email and keep you updated until the issue is fully resolved. Please check your inbox for our messages. Thank you for giving us the chance to make things right.
Bradley Goodacre Bradley Goodacre
Pop up canopy review
White 2.95x2.95x2.63 m(With Windows)
The canopy doesn’t stay up on its own. Usually they have a lock so it doesn’t fold back down. I had to use a ratchet strap to keep it upright. You get what you pay for.
0 people found this helpful
Customer Service Reply: We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
Danny Danny
Madre
Grey 3.048x3.048x3.20 m
Primero necesita conducir 2horas it y vuelta para recoger el paquete a el taller de repartidor 😞 El momento son en casa abrir el paquete y ver el constucion es totalimente jodida y no puede utelizar Todo el hierro es strompea Ahora yo comunicar por semanas con Vevor para vuelta el paquete y recoger mi dinero de vuelta y hasta ahora no tengo un Bueno repuesto de Vevor , qué me parece no es bien por un compania esta grande solo el trabajo yo necesita power en esta caso no esta bien , el momento yo compare y pagar Todo es rapido pero ahora Todo funciiona muy lengtamente y esta UN gran frustration para mi
0 people found this helpful
Customer Service Reply: Hemos creado un ticket para que podamos dar seguimiento a este problema. Nuestro equipo de atención al cliente se comunicará con usted por correo electrónico y le informará sobre las novedades hasta que se resuelva el problema. Por favor, revise su bandeja de entrada lo antes posible para ver nuestros mensajes.
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leblond leblond
toile vraiment fait faible perce a rien
Grey 3.048x3.048x3.20 m
la toile est vrm pas faite fort je les utiliser 3fois et j'ai deja plein de trou
0 people found this helpful
Customer Service Reply: Nous avons bien reçu votre demande concernant ce problème. Notre équipe d'assistance client prendra en charge votre demande dans les 24 heures et vous accompagnera jusqu'à la résolution complète de votre problème. Veuillez consulter régulièrement les réponses à votre demande et vos notifications par e-mail.
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John John
No interest
Grey 3.048x3.048x3.20 m
I never used it ....I am so insulted with vevor a week late on delivery ...hadent it when I wanted it ...the Saif they would give me 20 euro off .never did ...all they want now is happy feedback .Well sorry negative from me .wouldent deal again .or recommend
0 people found this helpful
Customer Service Reply: We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
Cover is not Waterproof Cover is not Waterproof
Cover is not Waterproof
White 2.95x2.95x2.63 m(With Windows)
The product images say its waterproof and that is not the case. Purchased to use at events as I am a vendor. It started raining and within minutes water was coming in from the top and ruined some of my products. Have never had a bad experience with Vevor products until now. Frame was good quality and easy to setup on my own. Very disappointed with the cover. On top of the products that were damaged will have to spend more money to purchase another cover for the frame.
0 people found this helpful
Customer Service Reply: Dear Valued Customer,we appreciate you sharing your shopping experience with us.We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.

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