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VEVOR Pop Up Canopy Tent Outdoor Gazebo Tent 3.05 x 6.1 m with Sidewalls & Bag White

Customer Reviews for VEVOR Pop Up Canopy Tent Outdoor Gazebo Tent 3.05 x 6.1 m with Sidewalls & Bag White

White 3.048x6.096x3.20m

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Warren Wieland Warren Wieland
10x20 pop up canopy
White 3.048x6.096x3.20m
I buy I think a lot of your products a great majority of them are what they say they are and I like the products. But your 10x20 popup canopy. And the addition warranty I purchased completely suck. I tried to file for replacement after the top ripped with a light wind. Never could get a response. So those type items in the future I will be very careful about purchasing. Your warranty is a joke!!!
0 people found this helpful
Customer Service Reply: Dear Valued Customer,we appreciate you sharing your shopping experience with us.We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
Pastor Pastor
Serge
White 5.9x2.96x2.65 m(With Windows)
La qualité est médiocre, les vis tombent lors de la manipulation. Au déballage du colis il manquait deux vis, il a fallu que je trouve des vis de remplacement pour dépanner, le jour du mariage de mon fils... De plus, le système ne maintient pas la toile tendue et la toile est très faible, en cas de léger vent tout va se déchirer.. Je regrette vraiment mon achat et je suis déçu de la part de vevor.
0 people found this helpful
Customer Service Reply: Nous avons créé un ticket pour vous permettre de suivre ce problème. Notre équipe d'assistance client vous contactera par e-mail et vous tiendra informé(e) jusqu'à la résolution du problème. Veuillez consulter régulièrement votre boîte de réception.
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oldfella oldfella
sorry I bought it
White 2.95x2.95x2.63 m(With Windows)
I purchased his canopy expecting it to be ok in mild winds, sunny days, and light rain. Wrong... mild winds, sunshine - okay. however, a light rain came while we were indoors prepping food, and when we came outside, we witnessed the canopy collapsing right before our eyes. Apparently, the rain collects in pockets along the side of the tent and has no drain... the fabric is not tight enough to provide run-off, so water pools and pools until the weight of approximately 2 gallons (8 litres) causes catastrophic failure in the cross braces.
0 people found this helpful
Customer Service Reply: We have received your ticket regarding this issue. Our customer support team will follow up on your problem within 24 hours and continue assisting until all your needs are resolved. Please keep an eye on the ticket responses and email notifications.
Allan Gorman Allan Gorman
Tent
White 3.048x6.096x3.20m
They came damaged in shipping.
0 people found this helpful
Customer Service Reply: We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
Jack Bones Jack Bones
Missing pieces
White 2.95x2.95x2.63 m(With Windows)
Order is missing the position regulators
0 people found this helpful
Customer Service Reply: We have received your ticket regarding this issue. Our customer support team will follow up on your problem within 24 hours and continue assisting until all your needs are resolved. Please keep an eye on the ticket responses and email notifications.
Tyson Tyson
Horrible Tent
White 5.9x2.96x2.65 m(With Windows)
Horrible Tent  1 Horrible Tent  1 Horrible Tent  1 Horrible Tent  1
Save yourself some time and buy the more expensive 10x20 pop up tent sells. This model sucks - a bunch of screws fell out during the first use, and three rods snapped. Still awaiting support from vevor, but this is by far the worst product I’ve purchased, and I’m very disappointed.
3 people found this helpful
Customer Service Reply: We have received your ticket regarding this issue. Our customer support team will follow up on your problem within 24 hours and continue assisting until all your needs are resolved. Please keep an eye on the ticket responses and email notifications.
Dirk Dirk
Ist bei Regen zusammen gebrochen
White 2.95x2.95x2.63 m(With Windows)
Der Pavillon ist bei starken Regen zusammengebrochen. Insbesondere die Metallheringe für die Befestigungsseile sind sehr schwach.
1 people found this helpful
Customer Service Reply: Wir haben ein Ticket für Sie erstellt, um den Status Ihres Anliegens zu verfolgen. Unser Kundenservice-Team wird Sie per E-Mail kontaktieren und Sie über den Stand der Dinge informieren, bis das Problem gelöst ist. Bitte prüfen Sie Ihren Posteingang regelmäßig auf unsere Nachrichten.
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Joost Joost
Meneer
Grey 3.048x3.048x3.20 m
Erg fragiel. Lekt aan alle kanten. Stuk na een avondje regen. Zou het niet weer kopen. Maar wellicht dat ik een maandag morgen model heb...
0 people found this helpful
Customer Service Reply: Hallo! We stellen het erg op prijs dat u uw winkelervaring met ons deelt. Het betekent veel voor ons en helpt ons te verbeteren. We zullen uw feedback doorgeven aan het betreffende team om de nodige optimalisaties door te voeren. Nogmaals bedankt voor uw waardevolle input! Het spijt ons te horen dat ons product problemen heeft veroorzaakt. We willen dit zo snel mogelijk voor u oplossen! Vergeet niet dat u contact kunt opnemen met onze live chat of onze klantenservice via e-mail voor hulp!
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Adam Minton Adam Minton
10 x 20 twnt
White 3.048x6.096x3.20m
Would not recommend buying this if you want to use it more than once. All the attatchment points frayed and busted in light wind. Terrible quality for the money.
0 people found this helpful
Customer Service Reply: "Hello, We’re sorry to hear about your experience, and we truly value your feedback. A support ticket has been created so our customer service team can follow up with you directly. They will reach out via email and keep you updated until the issue is fully resolved. Please check your inbox for our messages. Thank you for giving us the chance to make things right."
Karen Karen
Mrs
White 2.95x2.95x2.63 m(With Windows)
Lovely looking marquee , easy to put up and pack up but very flimsy. On second use a manufacturer error prevented me from being able to pack it up. Requested refund.
0 people found this helpful
Customer Service Reply: We have received your ticket regarding this issue. Our customer support team will follow up on your problem within 24 hours and continue assisting until all your needs are resolved. Please keep an eye on the ticket responses and email notifications.

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