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VEVOR Pop Up Canopy Tent Outdoor Gazebo Tent 3.05 x 6.1 m with Sidewalls & Bag White

Customer Reviews for VEVOR Pop Up Canopy Tent Outdoor Gazebo Tent 3.05 x 6.1 m with Sidewalls & Bag White

White 3.048x6.096x3.20m
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Customer Reviews

4 Out of 5
Based on 513 reviews
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66 reviews
Larry Larry
Broke after 2 uses.
White 3.048x6.096x3.20m
The rail broke after two uses. Not good quality at all.
0 people found this helpful
Customer Service Reply: Dear valued customer,Thank you for your feedback. We’re very sorry to hear about the difficulties you faced with the product.For more help, please head to our "Contact Us" page online,look for it in the bottom navigation bar. Submit a ticket there for any unresolved issues, and our customer support team will contact you via email and provide updates until the problem is solved.We appreciate your understanding.
Warren Wieland Warren Wieland
10x20 pop up canopy
White 3.048x6.096x3.20m
I buy I think a lot of your products a great majority of them are what they say they are and I like the products. But your 10x20 popup canopy. And the addition warranty I purchased completely suck. I tried to file for replacement after the top ripped with a light wind. Never could get a response. So those type items in the future I will be very careful about purchasing. Your warranty is a joke!!!
0 people found this helpful
Customer Service Reply: Dear Valued Customer,we appreciate you sharing your shopping experience with us.We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
Allan Gorman Allan Gorman
Tent
White 3.048x6.096x3.20m
They came damaged in shipping.
0 people found this helpful
Customer Service Reply: We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
Adam Minton Adam Minton
10 x 20 twnt
White 3.048x6.096x3.20m
Would not recommend buying this if you want to use it more than once. All the attatchment points frayed and busted in light wind. Terrible quality for the money.
0 people found this helpful
Customer Service Reply: "Hello, We’re sorry to hear about your experience, and we truly value your feedback. A support ticket has been created so our customer service team can follow up with you directly. They will reach out via email and keep you updated until the issue is fully resolved. Please check your inbox for our messages. Thank you for giving us the chance to make things right."
Luis Rodriguez Luis Rodriguez
Vevor has the worst customer service
White 3.048x6.096x3.20m
I received a damaged item ($200) and their resolution is to issue a $20 refund. This guys are a joke
0 people found this helpful
Customer Service Reply: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
Le Big Marc Le Big Marc
président
White 3.048x6.096x3.20m
The two that i bought broke...a total lost for me !!
0 people found this helpful
Customer Service Reply: Dear valued customer, Thanks for sharing your thoughts. We apologize for any inconvenience caused. For immediate assistance, please visit our online "Contact Us" section—our after-sales team will assist promptly. Thank you for your understanding.

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