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VEVOR Pop Up Canopy Tent Outdoor Gazebo Tent 304.8 x 304.8 cm with Sidewalls Dark Gray

Customer Reviews for VEVOR Pop Up Canopy Tent Outdoor Gazebo Tent 304.8 x 304.8 cm with Sidewalls Dark Gray

Grey 3.048x3.048x3.20 m

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Bill worth Bill worth
10 x 20 pop up.
White 5.9x2.96x2.65 m(With Windows)
The frame is equal to a walmart one. (Ozarks) The ridge pole is a good idea. The walls barely reach from pole to pole . Only if you do the velcro just right. It might last a Texas summer camping and party's. But I wouldn't count on it. Not impressed. Hoping to be but not. Next time I can go to walmart to save time.
0 people found this helpful
Customer Service Reply: Dear Valued Customer,We sincerely appreciate you sharing your shopping experience with us. Our aim is to offer high-quality products at affordable prices, and we truly value you taking the time to share your thoughts. Our goal is to make great products accessible without compromising on quality, and we are always working to improve. If there is anything specific you feel could be better, or if you need further assistance, please visit our "Contact Us" page, which you can find in the bottom navigation bar of our website.You can submit a ticket there, and our customer support team will reach out to you via email with updates until your concern is fully addressed.
Joost Joost
Meneer
Grey 3.048x3.048x3.20 m
Erg fragiel. Lekt aan alle kanten. Stuk na een avondje regen. Zou het niet weer kopen. Maar wellicht dat ik een maandag morgen model heb...
0 people found this helpful
Customer Service Reply: Hallo! We stellen het erg op prijs dat u uw winkelervaring met ons deelt. Het betekent veel voor ons en helpt ons te verbeteren. We zullen uw feedback doorgeven aan het betreffende team om de nodige optimalisaties door te voeren. Nogmaals bedankt voor uw waardevolle input! Het spijt ons te horen dat ons product problemen heeft veroorzaakt. We willen dit zo snel mogelijk voor u oplossen! Vergeet niet dat u contact kunt opnemen met onze live chat of onze klantenservice via e-mail voor hulp!
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N N
Did what I needed
White 3.048x3.048x3.20 m
I was in a bind and needed a Pop up tent. I did not like the walls as the velcro straps were to short for the poles. I had other sides to use so used those. The last time I used it, a screw came loose. I replaced it and checked all screws in the frame and had to tighten a few. Overall I used it 8 times last year. It is ok for the price.
2 people found this helpful
Customer Service Reply: Hi there! We really appreciate you sharing your shopping experience with us. It means a lot for helping us improve. Thanks again for your valuable input!
Tim Guthrie Tim Guthrie
Canopy
White 2.95x2.95x2.63 m(With Windows)
The windows on the sides were upside down; the arches are at the ground with the attachment loops are on the opposite end. Several of the velcro attachment loops have already pulled from the panels. The grounding stakes are very flimsy and small. I guess this is to be expected for $100. I notified customer service and they offered me $33 credit fior the defects. Would prefer new panels since it looks ridiculous
0 people found this helpful
Customer Service Reply: "We’re sorry to hear that you experienced an issue with the product. We’re glad to see that the matter was resolved promptly through our email communication. If you have any further questions or concerns, please don’t hesitate to reach out to us again. Thank you for sharing your feedback, we truly appreciate the time you took to let us know, as it helps us continue improving our products and services."
Odd Shade Tent Odd Shade Tent
This tent provides shade just fine
White 2.95x2.95x2.63 m(With Windows)
The design of this tent is odd. Maybe I missed something, but there doesn't seem to be a good place to secure the top. I figured out that the little hooks will hook onto the bottom of the legs, but not at the lowest or highest settings. Plus, the tent is then sitting on the hooks rather than the leg feet. Also, I was hoping it would be a one-person set up with the push up deal in the middle, but it is so stiff (not necessarily a bad thing) it takes two people to pull it open.
0 people found this helpful
Customer Service Reply: Dear Valued Customer, We sincerely appreciate you sharing your shopping experience with us. Please rest assured that we will carefully review your comments and take them into consideration as we work to enhance our services. Thank you for your valuable feedback,it helps us improve and continue serving you better. Also, if you need more help, please head to our ""Contact Us"" page online,look for it in the bottom navigation bar. Submit a ticket there for any unresolved issues, and our after-sales team will work to resolve things quickly. We appreciate your understanding.
Roy Roy
Bien ,mais....
White 3.048x3.048x3.20 m
Commande reçu mais avec deux jours de retard.... Merci à DPD qui avait perdu le colis !!! Toujours des problèmes avec ce livreur... Aucun suivi du colis donc aucune information , ils ne préviennent pas quand ils passent donc forcément vous n'êtes pas chez vous... Sur le produit en lui-même un peu déçu car une reprise de couture sur le toit fait qu'il y a des trous sur toute une longueur et encore je n'ai pas regardé partout, du coup fuite à l'intérieur quand il pleut. Sinon dans l'ensemble le produit est pas trop mal.
0 people found this helpful
Customer Service Reply: Nous vous présentons nos plus sincères excuses pour cette expérience logistique insatisfaisante. Nous avons pris note de ce problème et le signalerons à notre partenaire logistique afin d'optimiser le processus de livraison. Merci pour vos commentaires, qui nous aident à améliorer nos services. Nous sommes désolés d'apprendre que notre produit vous a posé problème. Nous comprenons parfaitement la frustration qu'un dysfonctionnement en cours d'utilisation peut être. Nous souhaitons résoudre ce problème rapidement !
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BrofessorBeam BrofessorBeam
Worked for a Season
White 3.048x3.048x3.20 m
During the summer I was looking to expand my space outside. This outdoor tent provided me with the opportunity to stay out of the sun, rain, and wind. The height inside the tent was bigger than I expected. I was a bit disappointed with the quality of the material used for the roof and sides. I was expecting a thicker heavy almost cotton type like the yurts are made of. I am providing the score doc to quality as my tent was destroyed in the Hurrican during Sept of 2024 in South Carolina. THe wind just ate through the thin materials. Great metal structure but poor tarp material for roof and sides. I'll either have to sell the metal frame or build a new tarp system as the original was destroyed.
2 people found this helpful
Customer Service Reply: Dear valued customer,Thank you for your feedback. We’re very sorry to hear about the difficulties you faced with the product.For more help, please head to our "Contact Us" page online,look for it in the bottom navigation bar. Submit a ticket there for any unresolved issues, and our customer support team will contact you via email and provide updates until the problem is solved.We appreciate your understanding.
Aj Aj
10x20 canopy
White 3.048x6.096x3.20m
the canopy it’s self is great but the velcro sides aren’t great at all. it’s very time consuming putting the sides on and taking off and the quality of the velcro isn’t the best either.
0 people found this helpful
Customer Service Reply: Dear valued customer,thank you for bringing your concerns to our attention. We genuinely apologize for any inconvenience or frustration you may have experienced.
Jesse freeman Jesse freeman
Part arrived damaged and offered no replacement part only partial money back
Grey 3.048x3.048x3.20 m
Part arrived damaged. I believe at no fault to them or myself but just a general fluke. BUT when I reached out to have part replaced all they offered was a small portion of money back and told me to fix the problem myself. Not a way to stand behind their product.
1 people found this helpful
Destroyed Destroyed
Not Sturdy
White 5.9x2.96x2.65 m(With Windows)
This was our second 10x20 tent from Vevor. First one last 13 hours before it was destroyed by wind and the second lasted 24 ish hours before getting destroyed by rain and wind. Tent is nice for the price, however, it is only good on nice days and is not one you can leave up, it will need to be taken down each day, otherwise, you will be replacing it over and over again. It is also not very easy to put up, takes 2 people and the middle support bars are a pain. I would not recommend this for anything other than a 1 day get together and hopefully on that day the weather is nice.
0 people found this helpful
Customer Service Reply: Hello, We’re sorry to hear about your experience, and we truly value your feedback. A support ticket has been created so our customer service team can follow up with you directly. They will reach out via email and keep you updated until the issue is fully resolved. Please check your inbox for our messages. Thank you for giving us the chance to make things right.

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