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VEVOR Pop Up Canopy Tent Outdoor Gazebo Tent 304.8 x 304.8 cm with Sidewalls Dark Gray

Customer Reviews for VEVOR Pop Up Canopy Tent Outdoor Gazebo Tent 304.8 x 304.8 cm with Sidewalls Dark Gray

Grey 3.048x3.048x3.20 m

Customer Reviews

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Benjamin Rada Benjamin Rada
Love, hate
Grey 3.048x3.048x3.20 m
Love, hate 3 Love, hate 3 Love, hate 3 Love, hate 3
So I bought this and first few months was amazing. It’s destroyed now after three years by part of it could also just be. I should’ve done a little bit of improvements with the nut and bolts that hold the joints together. I didn’t notice that we would be losing some of the nuts that are internal in the joint caps so my mistake was my son actually to my sons never really reminded me to either do Loctite on those nuts because they all backed out and structure started getting loose and every time we had an event it was already there, but was never improved. What is a very solid structure .
0 people found this helpful
Customer Service Reply: Dear Valued Customer,We sincerely appreciate you sharing your shopping experience with us. Our aim is to offer quality products at affordable prices, and we truly value you taking the time to share your thoughts. Our goal is to make great products accessible without compromising on quality, and we are always working to improve. If there is anything specific you feel could be better, or if you need further assistance, please visit our "Contact Us" page, which you can find in the bottom navigation bar of our website.You can submit a ticket there, and our customer support team will reach out to you via email with updates until your concern is fully addressed.
Justin Dahms Justin Dahms
horrible quality
White 5.9x2.96x2.65 m(With Windows)
absolutely horrible tents they collapsed with a small breeze blowing the through. Asked for a refund and they offered me a 3rd of my money back. Never had an issue with vevor until now, very disappointed on how they are handling this.
0 people found this helpful
Customer Service Reply: We have received your ticket regarding this issue and have been in continuous communication with you about it. We have provided a solution to you via email and are now awaiting your feedback. Please rest assured that we will keep following up until the problem is fully resolved. Kindly monitor the ticket responses and email alerts.
onuagesucre onuagesucre
Mauvaise toile
White 3.048x3.048x3.20 m
Toile qui se déchire au bout d'un ans service après vente impossible
0 people found this helpful
Customer Service Reply: Nous avons bien reçu votre demande concernant ce problème. Notre équipe d'assistance client prendra en charge votre demande dans les 24 heures et vous accompagnera jusqu'à la résolution complète de votre problème. Veuillez consulter régulièrement les réponses à votre demande et vos notifications par e-mail.
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Patman Patman
Research before you buy
White 3.048x6.096x3.20m
I purchased this 20 x 10 tent because it looked good and the price was great. Unfortunately, the quality is not good. I've now used it 5 times and each time, a different part breaks. I've had 3 cross-rails on the frame break, one of the feet break off, and one of the hooks on the canopy break off. I havent even used it in high winds. I ended purchasing a much better quality tent from a better brand. I will keep the canopy and the sidewalks but I will through out the frame because it is garbage. This purchase was a waste of money and Vevor products are normally good quality. I would avoid this tent at all costs and purchase something better.
1 people found this helpful
Customer Service Reply: We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
DS DS
Vevor Pop up canopy tent
White 2.95x2.95x2.63 m(With Windows)
Great idea, but it has no locking pins when fully setup. You cannot secure it to hold its shape. I would not recommend this tent to anyone.
1 people found this helpful
Customer Service Reply: Hi there! We’re truly sorry to hear you had a disappointing experience with our after-sales and customer service, and we take your feedback seriously.  Thank you so much for speaking up—your input is key to helping us fix this and do better. We have noticed that the issue you reported has been resolved through email communication. We are pleased that your problem was addressed promptly. If you have any further inquiries, please feel free to contact us again.
Njd Njd
Pathetic product - DO NOT BUY
White 2.95x2.95x2.63 m(With Windows)
Faulty product. Will not stay uprite - safety hazard. Hit the person helping me on the head causing an injury. Vevor refused to collect the product. Vevor requested to “just throw it in the trash” Informed this isn’t possible due to the size / weight of the product. Pathetic customer services
1 people found this helpful
Customer Service Reply: We have received your ticket regarding this issue. Our customer support team will follow up on your problem within 24 hours and continue assisting until all your needs are resolved. Please keep an eye on the ticket responses and email notifications.
Tanesha Tanesha
Do not recommend
White 5.9x2.96x2.65 m(With Windows)
I wouldn’t recommend this product the velcro tore off in low wind making it no good for my wedding as I couldn’t use the walls
0 people found this helpful
Customer Service Reply: We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
Tanesha Tanesha
Don’t recommend
White 2.95x2.95x2.63 m(With Windows)
I wouldn’t recommend this product to anyone it is very cheaply made, Velcro tore off in low winds making the walling no good.
0 people found this helpful
Customer Service Reply: We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
Al Mondoux Al Mondoux
Very cheaply made
White 5.9x2.96x2.65 m(With Windows)
Tubing is thin and screws just fall out then the it falls out. Price is ok,but spend the extra on something more durable
0 people found this helpful
Customer Service Reply: We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
Lamothe Lamothe
Association
Grey 3.048x3.048x3.20 m
La tente ne fait pas 3m, mais 2m93 Les structures sont assez lourdes Sinon ça va. J’ai conseillé à des gens de l’acheter vu son prix. Rapport qualité prix excellent
0 people found this helpful
Customer Service Reply: Nous avons créé un ticket pour vous permettre de suivre ce problème. Notre équipe d'assistance client vous contactera par e-mail et vous tiendra informé(e) jusqu'à la résolution du problème. Veuillez consulter régulièrement votre boîte de réception.
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