Customer Reviews for VEVOR Pop Up Canopy Tent Outdoor Gazebo Tent 304.8 x 304.8cm with Sidewalls & Bag White

Part arrived damaged. I believe at no fault to them or myself but just a general fluke. BUT when I reached out to have part replaced all they offered was a small portion of money back and told me to fix the problem myself. Not a way to stand behind their product.

The canopy doesn’t stay up on its own. Usually they have a lock so it doesn’t fold back down. I had to use a ratchet strap to keep it upright. You get what you pay for.

Primero necesita conducir 2horas it y vuelta para recoger el paquete a el taller de repartidor 😞 El momento son en casa abrir el paquete y ver el constucion es totalimente jodida y no puede utelizar Todo el hierro es strompea Ahora yo comunicar por semanas con Vevor para vuelta el paquete y recoger mi dinero de vuelta y hasta ahora no tengo un Bueno repuesto de Vevor , qué me parece no es bien por un compania esta grande solo el trabajo yo necesita power en esta caso no esta bien , el momento yo compare y pagar Todo es rapido pero ahora Todo funciiona muy lengtamente y esta UN gran frustration para mi

I buy I think a lot of your products a great majority of them are what they say they are and I like the products. But your 10x20 popup canopy. And the addition warranty I purchased completely suck. I tried to file for replacement after the top ripped with a light wind. Never could get a response. So those type items in the future I will be very careful about purchasing. Your warranty is a joke!!!

la toile est vrm pas faite fort je les utiliser 3fois et j'ai deja plein de trou

I never used it ....I am so insulted with vevor a week late on delivery ...hadent it when I wanted it ...the Saif they would give me 20 euro off .never did ...all they want now is happy feedback .Well sorry negative from me .wouldent deal again .or recommend

The product images say its waterproof and that is not the case. Purchased to use at events as I am a vendor. It started raining and within minutes water was coming in from the top and ruined some of my products. Have never had a bad experience with Vevor products until now. Frame was good quality and easy to setup on my own. Very disappointed with the cover. On top of the products that were damaged will have to spend more money to purchase another cover for the frame.

They came damaged in shipping.

DO NOT BUY THIS TENT. COMPLETE GARBAGE AFTER ONE USE! Top supports bent, roof leaks, Velcro tabs holding on by 2 threads just rip off attaching them. Emailed for warranty/money back/ replacement several days ago with no reply. Just don’t.

I purchased a 10 x 20 tent that arrived broken and unable to use the return policy is ridiculous as you have to submit via email and wait for a response. It has been over a week and I have not heard any update as far as my refund is concerned or the process on returning the item.